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To ask the Secretary of State for Business, Innovation, Science and Trade, what assessment his Department has made of the potential impact of the level of reliability of private parcel delivery and courier services on small and medium sized businesses.
To ask the Secretary of State for Business, Innovation, Science and Trade, what assessment his Department has made of the potential impact of the level of reliability of private parcel delivery and courier services on small and medium sized businesses.
We want to see all delivery companies provide a good level of service for customers and businesses and the government has been clear that some operators need to do more to meet the expectations of their customers.
Ofcom is the independent regulator for the parcel delivery sector, and it monitors the experiences of businesses and consumers of parcel delivery services. Ofcom’s last annual post monitoring report found that around eight in ten SMEs were satisfied overall with delivery services.
Ofcom has, however, recognised growing concerns about parcel operators’ delivery performance and is keeping the need for enforcement or additional regulation under review.
To ask the Secretary of State for Transport, what the average waiting time is for (a) inspections, (b) approvals and (c) responses to correspondence from the Maritime and Coastguard Agency relating to fishing vessels.
To ask the Secretary of State for Transport, what the average waiting time is for (a) inspections, (b) approvals and (c) responses to correspondence from the Maritime and Coastguard Agency relating to fishing vessels.
It has not proved possible to respond to the hon. Member in the time available before Prorogation
To ask the Secretary of State for Transport, what recent assessment she has made of the performance of the Maritime and Coastguard Agency in its regulation of the UK fishing fleet.
To ask the Secretary of State for Transport, what recent assessment she has made of the performance of the Maritime and Coastguard Agency in its regulation of the UK fishing fleet.
It has not proved possible to respond to the hon. Member in the time available before Prorogation
Ten minute rule motion for leave to bring in a Bill. Agreed to on question. Presentation and first reading (Bill 426). To be read a second time on 1 May.
Ten minute rule motion for leave to bring in a Bill. Agreed to on question. Presentation and first reading (Bill 426). To be read a second time on 1 May.
I beg to move,
That leave be given to bring in a Bill to prohibit the use of road surfacing materials which generate in-vehicle noise levels above a specified maximum; to require the resurfacing of existing roads which generate in-vehicle noise above that maximum; and for connected purposes.
In Great Grimsby and...
I beg to move,
That leave be given to bring in a Bill to prohibit the use of road surfacing materials which generate in-vehicle noise levels above a specified maximum; to require the resurfacing of existing roads which generate in-vehicle noise above that maximum; and for connected purposes.
In Great Grimsby and...
I appreciate that—thank you, Madam Deputy Speaker. Maybe we all need ear defenders in this place once in a while.
We have clear rules and protections for prolonged noise exposure in many workplaces because we understand that repeated exposure can damage hearing and affect health, yet when it comes to people...
I appreciate that—thank you, Madam Deputy Speaker. Maybe we all need ear defenders in this place once in a while.
We have clear rules and protections for prolonged noise exposure in many workplaces because we understand that repeated exposure can damage hearing and affect health, yet when it comes to people...
I congratulate my hon. Friend the Minister and the noble Lady Merron on bringing forward this renewed strategy. My constituent Jodie Goodwin has recently been refused a hysterectomy for reasons of funding, despite the medical and surgical advice that that is what she requires to deal with her health issues....
I congratulate my hon. Friend the Minister and the noble Lady Merron on bringing forward this renewed strategy. My constituent Jodie Goodwin has recently been refused a hysterectomy for reasons of funding, despite the medical and surgical advice that that is what she requires to deal with her health issues....
My understanding is that letters must not be treated less favourably than parcels, but that is happening at the moment through internal Royal Mail targets. That is the case at the Fotherby Street sorting office in Grimsby, where a tracked-first policy is in place, meaning that parcels take priority, while...
My understanding is that letters must not be treated less favourably than parcels, but that is happening at the moment through internal Royal Mail targets. That is the case at the Fotherby Street sorting office in Grimsby, where a tracked-first policy is in place, meaning that parcels take priority, while...
My hon. Friend is laying out, in a very careful and considered way, the importance of the screening process and the ease with which it can be implemented to avoid more tragic stories like Lyla’s. Does she agree that mandatory screening is essential, because most children diagnosed with type 1...
My hon. Friend is laying out, in a very careful and considered way, the importance of the screening process and the ease with which it can be implemented to avoid more tragic stories like Lyla’s. Does she agree that mandatory screening is essential, because most children diagnosed with type 1...
I congratulate the Government on making kinship care central to their policies. Many children in care experience significant disruption in their lives, through multiple home moves and school changes, and relationships with their brothers and sisters are so central to a child’s sense of identity, belonging and emotional security. Will...
I congratulate the Government on making kinship care central to their policies. Many children in care experience significant disruption in their lives, through multiple home moves and school changes, and relationships with their brothers and sisters are so central to a child’s sense of identity, belonging and emotional security. Will...
To ask the Secretary of State for the Home Department, what assessment she has made of the consistency of training and professional standards required of security personnel who require a Security Industry Authority (SIA) licence and those working in security roles that do not require SIA licensing.
To ask the Secretary of State for the Home Department, what assessment she has made of the consistency of training and professional standards required of security personnel who require a Security Industry Authority (SIA) licence and those working in security roles that do not require SIA licensing.
The private security industry plays a crucial role in keeping the public safe and it is critical that there is a high standard of regulatory oversight of the industry. The Security Industry Authority (SIA) provides such oversight by operating the regulatory regime set up by the Private Security Industry Act 2001 (PSIA).
This oversight includes setting minimum standards for mandatory training for roles within scope of the regime, and ensuring individuals seeking to work in designated roles have completed the training required, as well as running criminal record and other checks to ensure that SIA licence holders are ‘fit and proper’ individuals who have the relevant skills and knowledge needed to perform their role.
Businesses seeking to supply private security operatives under a contract for services must ensure all their partners, directors, managers and supervisors are licensed by the SIA, as well as any frontline staff who perform certain security roles specified in the PSIA Act 2001 (for example door supervisors and security guards).
The SIA is currently conducting a 5-year review of training standards to ensure skills keep pace with emerging threats and will be working closely with experts and the industry on this. The SIA maintains regular engagement with the Home Office throughout this review.
Furthermore, the Government remains committed to delivering the intended outcomes of the Manchester Arena Inquiry, including Monitored Recommendations 7 and 8 which relate to licensing of in-house operatives and security businesses. The Home Office launched a 12-week public consultation on 18 December 2025 to help better understand the impact of the proposals for change.
The consultation aims to inform proposals that will ensure high quality oversight of the private security industry, while ensuring any new costs and regulatory burdens are proportionate and consider impact on business.
To ask the Secretary of State for Business and Trade, what discussions he has had with Evri and other delivery companies on the potential impact of unreliable parcel delivery on small businesses.
To ask the Secretary of State for Business and Trade, what discussions he has had with Evri and other delivery companies on the potential impact of unreliable parcel delivery on small businesses.
The proper functioning of postal services is vital for small businesses. Delivery companies must provide a good service to their customers and reduce the number of lost, delayed or improperly delivered parcels. However, Evri and other delivery companies are independent businesses, the government has no role in their operational decisions.
Ofcom is the independent regulator of postal services. Ofcom publishes an annual report summarising its monitoring programme on its website: www.ofcom.org.uk/postal-services/information-for-the-postal-industry/monitoring_reports.
Will the Minister give his backing to the brilliant volunteers of Friends of the Barton Line in their quest to reduce the number of unnecessary cancellations on the Barton line by East Midlands Railway?
Will the Minister give his backing to the brilliant volunteers of Friends of the Barton Line in their quest to reduce the number of unnecessary cancellations on the Barton line by East Midlands Railway?
I thank my hon. Friend for raising this important issue. I have travelled on that line and I know the challenges. The Friends of the Barton Line do incredible work to raise issues relating to passenger experience, and East Midlands Railway is working to improve train performance on this route. I will support my hon. Friend and the Friends of the Barton Line to improve the service further.
To ask the Secretary of State for Transport, what assessment her Department has made of the potential implications for her policies of the frequency of the cancellation of services on the Barton Line; and what steps are being taken to address this.
To ask the Secretary of State for Transport, what assessment her Department has made of the potential implications for her policies of the frequency of the cancellation of services on the Barton Line; and what steps are being taken to address this.
We recognise that recent performance on the Barton Line has been below what passengers rightly expect. The Department is aware that East Midlands Railway (EMR) is working to improve train performance on this route. To achieve this, EMR:
- Introduced a revised timetable in December 2025 to reduce the impact of service disruption and delays;
- is continuing with its major train refurbishments to improve reliability and performance;
- is continuing to work with Network Rail to address infrastructure and operational issues.
Five members of staff from Jhoots pharmacy in Laceby Road have been to see me. They have been going into work, but they have not been paid since July. It is absolutely appalling. Can the Minister set out what pressure he and the Department can bring to bear on this...
Five members of staff from Jhoots pharmacy in Laceby Road have been to see me. They have been going into work, but they have not been paid since July. It is absolutely appalling. Can the Minister set out what pressure he and the Department can bring to bear on this...
To ask the Secretary of State for the Home Department, what the average response time was to public complaints submitted to her Department in the last 12 months.
To ask the Secretary of State for the Home Department, what the average response time was to public complaints submitted to her Department in the last 12 months.
Performance against service standards in relation to replies to customer complaints for UKVI, Immigration Enforcement and Border Force (excluding His Majesty’s Passport Office) is available from published data and can be found here: https://www.gov.uk/government/statistical-data-sets/migration-transparency-data#uk-visas-and-immigration
Today’s news on Best Start family hubs is absolutely brilliant. The loss of Sure Start in communities such as mine is still keenly felt by the local community. However, families need support not just from Monday to Friday, as was brought home to me last week on a visit to...
Today’s news on Best Start family hubs is absolutely brilliant. The loss of Sure Start in communities such as mine is still keenly felt by the local community. However, families need support not just from Monday to Friday, as was brought home to me last week on a visit to...
At my constituency surgery on Friday, my constituent Helen came to see me because she has had a terrible fall on a badly maintained pavement, and she has really been struggling to find out who is responsible for maintaining the pavement. Does anything in the funding brought forward by this...
At my constituency surgery on Friday, my constituent Helen came to see me because she has had a terrible fall on a badly maintained pavement, and she has really been struggling to find out who is responsible for maintaining the pavement. Does anything in the funding brought forward by this...
What assessment his Department has made of the adequacy of access to NHS dental services.
What assessment his Department has made of the adequacy of access to NHS dental services.
Rebuilding our broken dentistry system is a priority for this Government. We are already rolling out 700,000 extra urgent dental appointments a year, as promised in our manifesto; we have launched a supervised toothbrushing scheme for three to five-year-olds; and we are committed to reforming the dental contract and making NHS dentistry fit for the future in the long term.