1-20 of 32 results for subject:Meters
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Before the Bill goes into Committee, may we lay one myth to rest? We can probably all point to developments in our constituencies that should never have taken place, but the fact is that in 97% of the times that the Environment Agency has objected on flood risk grounds in...
Before the Bill goes into Committee, may we lay one myth to rest? We can probably all point to developments in our constituencies that should never have taken place, but the fact is that in 97% of the times that the Environment Agency has objected on flood risk grounds in...
The hon. Lady has been on her feet for some time and I am looking forward to hearing of her vision for the water sector for the years ahead. I hope she gives the House a view on how we can encourage more investment to tackle the problems described by...
The hon. Lady has been on her feet for some time and I am looking forward to hearing of her vision for the water sector for the years ahead. I hope she gives the House a view on how we can encourage more investment to tackle the problems described by...
May I take the hon. Lady back to the question of exits? We looked carefully at this, and I believe that the kind of structure our water industry should have is a matter for this House and this Parliament. If she is saying that we should allow exits, she is...
May I take the hon. Lady back to the question of exits? We looked carefully at this, and I believe that the kind of structure our water industry should have is a matter for this House and this Parliament. If she is saying that we should allow exits, she is...
I refer hon. Members to my entry in the Register of Member’s Financial Interests. It is a great pleasure to follow the hon. Member for Stoke-on-Trent North (Joan Walley), for whom I have the greatest respect. She will be a loss to the House when she stands down. I listened...
I refer hon. Members to my entry in the Register of Member’s Financial Interests. It is a great pleasure to follow the hon. Member for Stoke-on-Trent North (Joan Walley), for whom I have the greatest respect. She will be a loss to the House when she stands down. I listened...
I am grateful to my hon. Friend for her intervention. If I felt a degree of paternalism towards the water White Paper, I feel one even more towards the Canal & River Trust, which is one of the great successes. It has seen volunteer numbers rocket since it went from...
I am grateful to my hon. Friend for her intervention. If I felt a degree of paternalism towards the water White Paper, I feel one even more towards the Canal & River Trust, which is one of the great successes. It has seen volunteer numbers rocket since it went from...
There is provision in the Bill to establish an inset regime and allow new entrants to design innovative infrastructure, which can link into the water system. Moreover, under the capital allowance system, farmers can invest in new reservoirs and have the right to give the surplus of that water to...
There is provision in the Bill to establish an inset regime and allow new entrants to design innovative infrastructure, which can link into the water system. Moreover, under the capital allowance system, farmers can invest in new reservoirs and have the right to give the surplus of that water to...
My hon. Friend is right. I see this in household terms: my simple view is that if a builder wants to build 1,000 houses in the Test valley—I do not
know why I am picking on the Test valley; I could pick on any number of catchments in the south...
My hon. Friend is right. I see this in household terms: my simple view is that if a builder wants to build 1,000 houses in the Test valley—I do not
know why I am picking on the Test valley; I could pick on any number of catchments in the south...
I understand the hon. Lady’s point, which is justifiable, but if she is involved further in the machinations on the Bill, I urge her not to try to unpick that one. The scheme is not perfect, and she is right to
have concerns. Band H has been cut out, so...
I understand the hon. Lady’s point, which is justifiable, but if she is involved further in the machinations on the Bill, I urge her not to try to unpick that one. The scheme is not perfect, and she is right to
have concerns. Band H has been cut out, so...
I entirely accept that. It will be the job of future Governments to see where this all goes, but we need to think about it as a transition. I am pleased that, through the partnership funding scheme, we could ensure that the system was skewed in favour of those with...
I entirely accept that. It will be the job of future Governments to see where this all goes, but we need to think about it as a transition. I am pleased that, through the partnership funding scheme, we could ensure that the system was skewed in favour of those with...
To ask the Secretary of State for Environment, Food and Rural Affairs whether water companies are obliged to offer customers an assessed charge if the cost of installing a meter is prohibitive for either party.
[164845]
To ask the Secretary of State for Environment, Food and Rural Affairs whether water companies are obliged to offer customers an assessed charge if the cost of installing a meter is prohibitive for either party.
[164845]
The Water Industry Act 1999 ensures that any customer can request a water meter and this must be installed for free. The installation of a meter cannot, therefore, be cost prohibitive for a customer. Where it is not practical for a company to install a meter, or the cost of installation would be prohibitive for the company, Ofwat obliges companies to offer customers an assessed charge. This charge must bear as much relation as possible to the volume of water a customer would be likely to use.
The way that assessed charges are set varies from company to company. However, each company must treat all its customers on assessed charges in the same way.
The most common assessed charges are based on:
the number of bedrooms in a property;
the type of property;
the number of people who live in the property; or
a fixed charge based on the average metered bill in the water company's area.
To ask the Secretary of State for Environment, Food and Rural Affairs what guidance her Department provides to water companies on (a) providing their customers with accurate information on the likely effect on their bills of installing a water meter and (b) complying with customers' requests to install a water...
To ask the Secretary of State for Environment, Food and Rural Affairs what guidance her Department provides to water companies on (a) providing their customers with accurate information on the likely effect on their bills of installing a water meter and (b) complying with customers' requests to install a water...
In the Water White Paper, ‘Water for Life’, published in December 2011, we encouraged water companies to explain the likely benefits of metering to customers, promote payment plans and demonstrate sample bills. We encouraged companies to do more to actively promote metering to those who would benefit and make switching as simple as possible for those who choose to do so. We stated that this should form part of wider programmes designed to help those with affordability problems and link to advice on water efficiency. The Consumer Council for Water and water companies have calculators on their websites where customers can calculate whether they are likely to save money by opting to pay for their water according to its volumetric use.
Under the Water Industry Act 1999, all household customers have the right at any time to opt to pay via a meter. Water companies have to install a meter on request unless this is not reasonably practicable or would cause the company unreasonable expense. Customers are able to revert back to unmeasured charging within a year of switching to a meter if they choose to do so. The Government's Charging Guidance on ‘Water Industry Act 1999 Delivering the Government's Objectives’ stated that where companies are not able to install a meter they should offer customers the option to move to an assessed charge based on their likely water use.
To ask the Secretary of State for Environment, Food and Rural Affairs what steps water companies are taking to prevent leaks in residential properties with water meters.
[106738]
To ask the Secretary of State for Environment, Food and Rural Affairs what steps water companies are taking to prevent leaks in residential properties with water meters.
[106738]
Water companies are responsible for water supply pipes, up to the boundary of a customer's property. The maintenance of supply pipes laid within a customer's property is the responsibility of the customer. However, all water companies offer some degree of free or subsidised repair and replacement for domestic customer's supply pipes. Ofwat assess water company performance regarding leakage and supply pipe repair policies.
Water companies can advise metered and unmetered customers on how to check for leaks on their pipes.
To ask the Secretary of State for Environment, Food and Rural Affairs whether her Department has estimated the average length of time for which water meters remain accurate.
To ask the Secretary of State for Environment, Food and Rural Affairs whether her Department has estimated the average length of time for which water meters remain accurate.
To ask the Secretary of State for Environment, Food and Rural Affairs what assessment her Department has made of the effect of water impurities and particulates on the accuracy of mechanical water meters.
To ask the Secretary of State for Environment, Food and Rural Affairs what assessment her Department has made of the effect of water impurities and particulates on the accuracy of mechanical water meters.
To ask the Secretary of State for Environment, Food and Rural Affairs what her policy is on a national roll-out of smart water meters.
To ask the Secretary of State for Environment, Food and Rural Affairs what her policy is on a national roll-out of smart water meters.
To ask the Secretary of State for Environment, Food and Rural Affairs what steps she is taking to increase the number of water companies introducing compulsory meter programmes.
To ask the Secretary of State for Environment, Food and Rural Affairs what steps she is taking to increase the number of water companies introducing compulsory meter programmes.
To ask the Secretary of State for Environment, Food and Rural Affairs whether she plans to make providers responsible for the financial cost of replacing water meters.
To ask the Secretary of State for Environment, Food and Rural Affairs whether she plans to make providers responsible for the financial cost of replacing water meters.
To ask the Secretary of State for Environment, Food and Rural Affairs what steps her Department has taken to ensure that water meters are produced to a satisfactory standard.
To ask the Secretary of State for Environment, Food and Rural Affairs what steps her Department has taken to ensure that water meters are produced to a satisfactory standard.
To ask the Secretary of State for Environment, Food and Rural Affairs how many complaints Ofwat has received on defective water meters.
To ask the Secretary of State for Environment, Food and Rural Affairs how many complaints Ofwat has received on defective water meters.
To ask the Secretary of State for Environment, Food and Rural Affairs whether her Department has undertaken any analysis of the effectiveness of water meters in reducing long-term levels of water consumption.
To ask the Secretary of State for Environment, Food and Rural Affairs whether her Department has undertaken any analysis of the effectiveness of water meters in reducing long-term levels of water consumption.