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Passport Office (Delays)

I will give way in a moment. If I turn round to give my right hon. Friend any further indication, I will be called to order by Madam Deputy Speaker.

A family of five in my constituency, the Vernons, and mother Amy, saved up and the whole family chipped in for their first ever holiday as a family together. Because one passport out of the five was not available—if I am correct, it was the first issue of a child’s passport—they drove 200 miles to Durham, leaving at 4 o’clock in the morning. They got nothing but hassle when they got there and further delay. They got the passport, but after driving all the way back to Coventry to fly out from a local airport, they missed their flight by 15 minutes. If that does not ring a bell with the Minister about the state of chaos in the Passport Office, I do not know what will.