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Written question asked by Andrew Snowden (Conservative) on Friday, 28 August 2026, in the House of Commons. It was due for an answer on Wednesday, 2 September 2026. It was answered by James Murray (Labour) on Tuesday, 8 September 2026 on behalf of the Treasury.


Self-assessment: Repayments

Question

To ask the Chancellor of the Exchequer, what provision HM Revenue and Customs makes for expediting tax repayment claims where taxpayers are experiencing financial hardship or serious ill health.

Answer

HMRC’s correspondence service standard is to respond to 80% of priority post, including repayment claims, within 15 working days.

Regular HMRC performance information, including progress against this correspondence service standard, is published at https://www.gov.uk/government/collections/hmrc-quarterly-performance-updates


Secondary information

Type
Written question
Reference
22596
Session
2026-27
Grouped for answer
Yes
Subjects
Health Standards Repayments Self-assessment
Link
View this Written question on www.parliament.uk