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Written question asked by Ben Chapman (Labour) on Thursday, 15 May 2003, in the House of Commons. It was due for an answer on Wednesday, 21 May 2003. It was answered by Baroness Primarolo (Labour) on Wednesday, 21 May 2003 on behalf of the Treasury.


Treasury

Question
To ask Mr Chancellor of the Exchequer, what assessment he has made of the quality of performance of the Valuation Office Agency in Liverpool.
Answer

Mr. Ben Chapman: To ask the Chancellor of the Exchequer what assessment he has made of the quality of performance of the Valuation Office Agency in Liverpool. [114821] Dawn Primarolo: The Valuation Office Agency (VOA) operates 22 Group Valuation Offices throughout England and Wales. The VOA has recently introduced a range of different indicators of performance covering customer services, people management and key business results, both financial and non-financial. Final audited figures for 2002-03 are not available, but the initial figures show the Liverpool Group in the upper quartile.


Secondary information

Type
Written question
Reference
114821; 405 c844W
Session
2002-03
Subjects
Liverpool Standards Valuation Office Agency
Link
View this Written question on www.publications.parliament.uk