Written question asked by Tony Wright (Labour), in the House of Commons. It was due for an answer on Friday, 21 March 1997. It was answered by Lord Freeman (Conservative) on Friday, 21 March 1997 on behalf of the Chancellor of the Duchy of Lancaster.
Chancellor of the Duchy of Lancaster
- Question
- How many citizen's charters adopted by national public services (a) have their performance indicators validated and verified by an external body and (b) specify enforceable rights for particular standards of service; and if he will identify those services under (a) and (b); if he will list each charter, and other questions on consultation with consumers, complaints, compensation and availability in form for visually impaired or in two or more languages other than English, and which public services have not yet published a charter. - Will write.
Secondary information
- Type
- Written question
- Reference
- 292 c987W; 21802;21780;21782;21783;21819
- Session
- 1996-97
- Subjects
- Complaints Compensation Citizen's Charter Languages Public service Visual impairment Standards
Librarians' tools
- Timestamp
- 2016-06-17 12:25:11 +0100
- URI
- http://data.parliament.uk/pimsdata/Hansard/PARLIAMENTARY_QUESTION_492944
- In Indexing
- http://indexing.parliament.uk/Content/Edit/1?uri=http://data.parliament.uk/pimsdata/Hansard/PARLIAMENTARY_QUESTION_492944
- In Solr
- https://search.parliament.uk/claw/solr/?id=http://data.parliament.uk/pimsdata/Hansard/PARLIAMENTARY_QUESTION_492944