1-20 of 2,332 results for subject:"Post office card account"
Librarians' tools
- Search time
- 0.309 seconds
- Solr query time
- 0.007 seconds
- Search query
- subject:"Post office card account"
- We searched for
- subject_t:"Post office card account" OR subject_t:POCA OR subject_t:"Post office card accounts" OR subject_ses:12231
Type
House
Session
Year
Department
More
Member
More
Primary member
More
Answering member
More
Legislative stage
Legislation
Subject
More
Publisher
To ask the Secretary of State for Work and Pensions, for what reason she has decided to close the Post Office Account Pensions schemes; and if she will reconsider that decision.
To ask the Secretary of State for Work and Pensions, for what reason she has decided to close the Post Office Account Pensions schemes; and if she will reconsider that decision.
The Departments for Work and Pensions preferred method of payment support is into a account of the customer’s choice bank, credit union etc. This provides access to more affordable products and services, which would otherwise not be available to them under POca.
All DWP payments into a Post Office card account have now ceased. This allows time for the account to be closed and any balance to be withdrawn by the customer in advance of the contract end date in November 2022.
Those POca customers who do not want a bank/ credit union account will now receive payments via the Payment Exception Service. This is a voucher based service and customers access cash payments at Post Office branches and PayPoint retailers.
To ask the Secretary of State for Work and Pensions, how many people currently living in (a) York Central constituency and (b) City of York Council area have a Post Office Card Account.
To ask the Secretary of State for Work and Pensions, how many people currently living in (a) York Central constituency and (b) City of York Council area have a Post Office Card Account.
We do not hold information on Post Office card account customers in specific geographical areas.
To ask the Secretary of State for Work and Pensions, what assessment his Department has made of the impact of requiring people whose benefit payments are paid into a Post Office card account to set up an alternative arrangement on people in (a) Ceredigion and (b) other rural areas.
To ask the Secretary of State for Work and Pensions, what assessment his Department has made of the impact of requiring people whose benefit payments are paid into a Post Office card account to set up an alternative arrangement on people in (a) Ceredigion and (b) other rural areas.
The Department expects that benefit claimants and pensioners will benefit from the additional services that transactional accounts offer compared to Post Office card accounts
To ask the Secretary of State for Work and Pensions, what steps his Department is taking to migrate customers from the Post Office card account.
To ask the Secretary of State for Work and Pensions, what steps his Department is taking to migrate customers from the Post Office card account.
This process has been ongoing for some time. The Department is writing to all Post Office card account customers to inform them that Post Office card accounts are ending and asking them to update their payment method to a transactional bank, building society, credit union or internet-based account. All Post Office card account customers receive two letters during the phased migration. Post Office card account customers who do not update their payment method to a transactional account are being migrated on a month-by-month basis to the new Payment Exception Service.
To ask the Secretary of State for Work and Pensions, whether his Department plans to allocate funding for the replacement of the Post Office card account.
To ask the Secretary of State for Work and Pensions, whether his Department plans to allocate funding for the replacement of the Post Office card account.
Yes.
To ask the Secretary of State for Work and Pensions, what (a) information and (b) support his Department plans to provide to people who use the Post Office card account in the context of the pending closure of that account.
To ask the Secretary of State for Work and Pensions, what (a) information and (b) support his Department plans to provide to people who use the Post Office card account in the context of the pending closure of that account.
The Department is writing to all Post Office card account customers to inform them that Post Office card accounts are ending and asking them to update their payment method to a transactional bank, building society, credit union or internet-based account. Those who are unable to access or use a bank account will receive a payment card for the Payment Exception Service along with information which explains how the service works. DWP’s Financial Inclusion Customer Contact Centre are also available to support and answer queries from claimants and pensioners, and arrange a home visit where required.
DWP’s most vulnerable customers have successfully been using the Payment Exception Service since it replaced the Simple Payment Service in 2018. It is a basic cash-in cash-out service and is easy for customers to use. For Post Office card account customers migrating to the Payment Exception Service they will be able to continue to collect their payments using a payment card at their local Post Office.
To ask the Chancellor of the Exchequer, how many people in Ceredigion in receipt of (a) tax credits, (b) child benefit and(c) guardian’s allowance payments hold only a Post Office card account.
To ask the Chancellor of the Exchequer, how many people in Ceredigion in receipt of (a) tax credits, (b) child benefit and(c) guardian’s allowance payments hold only a Post Office card account.
This information is not available.
To ask the Secretary of State for Work and Pensions, what assessment she has made of the potential cost converting to the Payment Exception Service payment card scheme from the current Post Office card account system.
To ask the Secretary of State for Work and Pensions, what assessment she has made of the potential cost converting to the Payment Exception Service payment card scheme from the current Post Office card account system.
The Department is realising a reduction in costs by encouraging use of transactional bank building society, credit union or internet based accounts, for benefit claimants and pensioners that are able to provide such an account, and contracting for a single payment exception service, for benefit claimants and pensioners that do not.
To ask the Secretary of State for Work and Pensions, what equality impact assessment has been made of the effect on benefit and pension claimants no longer being able to redeem cash from ATMs and cashpoints with the new Payment Exception Service cards following the closure of the previous Post...
To ask the Secretary of State for Work and Pensions, what equality impact assessment has been made of the effect on benefit and pension claimants no longer being able to redeem cash from ATMs and cashpoints with the new Payment Exception Service cards following the closure of the previous Post...
The Equality Assessment showed no impact relating to the protected characteristic groups for the new Payment Exception Service; Post Office card account customers were able to use Post Office branded ATM’s to cash their payments, however, this was not extended to ATM’s more generally.
To ask the Secretary of State for Work and Pensions, when benefit and pension claimants Post Office Card Accounts will be closed as part of the changes in benefit and state pension claim mechanisms.
To ask the Secretary of State for Work and Pensions, when benefit and pension claimants Post Office Card Accounts will be closed as part of the changes in benefit and state pension claim mechanisms.
The Post Office card account contract ends in November 2022. The Department is contacting Post Office card account customers asking them to update their payment method to a transactional bank, building society, credit union or internet based account. The number of Post Office card account customers has reduced from 2.2m in January 2016 to less than 300k in October 2021. Post Office card account customers who do not update their payment method to a transactional account are being migrated on a month by month basis to the new Payment Exception Service.
To ask the Secretary of State for Work and Pensions, what the eligibility criteria are for a claimant to receive their payments through her Department's Payment Exception Service when Post Office card accounts end.
To ask the Secretary of State for Work and Pensions, what the eligibility criteria are for a claimant to receive their payments through her Department's Payment Exception Service when Post Office card accounts end.
The Payment Exception Service has been designed for customers who cannot open or manage a basic bank or standard accounts and enables them to obtain cash payments via the PayPoint network or from their Post Office.
To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 9 September 2021 to Question 43541 on Post Office Card Accounts, what assessment her Department has made of the potential merits of the Payment Exception Service for benefit claimants unable to use Post Office card...
To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 9 September 2021 to Question 43541 on Post Office Card Accounts, what assessment her Department has made of the potential merits of the Payment Exception Service for benefit claimants unable to use Post Office card...
The Department recognises that not everyone is able to open and operate a standard account. The new Payment Exception Service has been designed to enable customers who cannot open or manage a standard account to access cash payments via the PayPoint network or from a Post Office.
The Post Office card account (POca) contract that the Department holds has been extended to November 2022. The Department has begun to move customers from POca accounts to the new Payment Exception Service.
Tax credits are administered by HMRC and they are making alternative payment arrangements for tax credit customers.
To ask the Secretary of State for Work and Pensions, how many payments her Department has made to Post Office card accounts in each of the last five months.
To ask the Secretary of State for Work and Pensions, how many payments her Department has made to Post Office card accounts in each of the last five months.
Month | Total |
Apr-21 | 701,400 |
May-21 | 654,500 |
Jun-21 | 596,600 |
Jul-21 | 543,900 |
Aug-21 | 488,200 |
Government payments into a Post Office card account do not reflect the number of customers as multiple payments can be made into an account during a month depending on varying pay dates of State Pension and benefits.
To ask the Secretary of State for Work and Pensions, how many Post Office Card Accounts are active in (a) Newcastle upon Tyne East constituency, (b) Newcastle upon Tyne and (c) the UK.
To ask the Secretary of State for Work and Pensions, how many Post Office Card Accounts are active in (a) Newcastle upon Tyne East constituency, (b) Newcastle upon Tyne and (c) the UK.
As of August 2021 there were less than 350k active Post Office Card Accounts. This is down from 1 million in 2019.
We do not hold information on Post Office card account customers in specific geographical areas as sought.
To ask the Secretary of State for Work and Pensions, how many people in receipt of (a) benefits and (b) state pension who have not registered a bank account with her Department still receive payments through a Post Office card account.
To ask the Secretary of State for Work and Pensions, how many people in receipt of (a) benefits and (b) state pension who have not registered a bank account with her Department still receive payments through a Post Office card account.
As of August 2021 there were less than 350k active Post Office Card Accounts. This is down from 1 million in 2019.
The exact number of Post Office card account customers in receipt of a) benefit and b) State Pension is not available for a variety of reasons.
To ask the Secretary of State for Work and Pensions, how many social security claimants receive their payments into a Post Office Card Account.
To ask the Secretary of State for Work and Pensions, how many social security claimants receive their payments into a Post Office Card Account.
As of August 2021 the Department makes payments into less than 350k active Post Office Card Accounts. This is down from 1 million in 2019.
To ask the Chancellor of the Exchequer, what steps his Department is taking to ensure the continued payment of (a) tax credits and (b) child benefit to recipients who (i) may experience difficulties in opening and (ii) are unable to open a bank account.
To ask the Chancellor of the Exchequer, what steps his Department is taking to ensure the continued payment of (a) tax credits and (b) child benefit to recipients who (i) may experience difficulties in opening and (ii) are unable to open a bank account.
In order to ensure the continued payment of Child Benefit and Tax Credit, HM Revenue and Customs (HMRC) have been contacting all of their affected Post Office Card Account customers to tell them of the forthcoming change and facilitate moving their payments into other bank accounts.
For any customers unable to open a bank account, HMRC operate a specific Payment Exception Service.
To ask the Chancellor of the Exchequer, what steps his Department is taking to ensure the continued payment of (a) tax credits and (b) child benefit to recipients when the Post Office card account ends.
To ask the Chancellor of the Exchequer, what steps his Department is taking to ensure the continued payment of (a) tax credits and (b) child benefit to recipients when the Post Office card account ends.
In order to ensure the continued payment of Child Benefit and Tax Credit, HM Revenue and Customs (HMRC) have been contacting all of their affected Post Office Card Account customers to tell them of the forthcoming change and facilitate moving their payments into other bank accounts.
For any customers unable to open a bank account, HMRC operate a specific Payment Exception Service.