1-20 of 1,658 results for subject:"Highways Agency"
Librarians' tools
- Search time
- 0.26 seconds
- Solr query time
- 0.008 seconds
- Search query
- subject:"Highways Agency"
- We searched for
- subject_t:"Highways Agency" OR subject_ses:36196
Type
House
Session
Year
Department
More
Member
More
Primary member
More
Answering member
More
Legislative stage
Legislation
More
Subject
More
Publisher
To ask the Secretary of State for Transport, what the (a) average, (b) shortest and (c) longest time taken to conclude investigations of grievances made against the Highways Agency's North of England management team was in each year between 2006 and 2014.
To ask the Secretary of State for Transport, what the (a) average, (b) shortest and (c) longest time taken to conclude investigations of grievances made against the Highways Agency's North of England management team was in each year between 2006 and 2014.
No information is available prior to the HR casework team being set up in June 2008.
The table below shows the average, shortest and longest number of days for grievances concluded in the calendar year:-
2008 | 2009 | 2010 | 2011 | 2012 | 2013 | 2014 | |
Average Length | 443 | 334 | 289 | 183 | 307 | 230 | 171 |
Shortest Case | 346 | 132 | 34 | 6 | 48 | 13 | 3 |
Longest Case | 696 | 477 | 566 | 566 | 497 | 441 | 397 |
When providing this information, the following assumptions have been made:-
1. North of England includes NW and NE Regional Control Centre and associated outstations, and both Leeds and Manchester offices.
2. We are unable to confirm whether the grievance related specifically to the management team.
To ask the Secretary of State for Transport, what guidelines he has set out for the Highways Agency on that body's process for completing grievance investigations.
To ask the Secretary of State for Transport, what guidelines he has set out for the Highways Agency on that body's process for completing grievance investigations.
Since 1 July 2013, grievance policy and procedures for Highways Agency has been aligned to the Department of Transport. This includes a number of guiding principles as follows:-
1. The objective is resolution of the grievance
2. Find out what outcome the person is seeking.
3. Take a balanced approach in considering the grievance.
4. Explain your decisions.
5. Consider the matter on the basis of current policy.
6. Make a decision in a reasonable time.
7. Ask for any documents that you think will help you.
It is for the Decision Officer appointed to the grievance to decide how to carry out each specific investigation, advised as necessary by the HR Casework Team.
To ask the Secretary of State for Transport, how many investigations of grievances raised against the Highways Agency's North of England management team in each year since 2006 (a) were found in favour of the complainant, (b) were found in favour of the Highways Agency, (c) are unresolved and (d)...
To ask the Secretary of State for Transport, how many investigations of grievances raised against the Highways Agency's North of England management team in each year since 2006 (a) were found in favour of the complainant, (b) were found in favour of the Highways Agency, (c) are unresolved and (d)...
No information is available prior to the HR casework team being set up in June 2008.
The table below shows the number of grievances received in the calendar year along with the current status:-
Outcome | 2008 | 2009 | 2010 | 2011 | 2012 | 2013 | 2014 | 2015 | Grand Total |
Awaiting decision | 9 | 9 | |||||||
Not Available | 3 | 1 | 2 | 1 | 7 | ||||
Informally resolved | 1 | 1 | 1 | 1 | 1 | 5 | |||
Not upheld | 1 | 2 | 5 | 14 | 8 | 5 | 6 | 41 | |
Partially Upheld | 2 | 1 | 4 | 4 | 9 | 1 | 21 | ||
Upheld | 1 | 1 | 1 | 1 | 1 | 1 | 6 | ||
Withdrawn | 2 | 1 | 2 | 5 | 10 | ||||
Grand Total | 3 | 7 | 11 | 24 | 21 | 10 | 22 | 1 | 99 |
When providing this information, the following assumptions have been made:-
1. North of England includes NW and NE Regional Control Centre and associated outstations, and both Leeds and Manchester offices.
2. We are unable to confirm whether the grievance related specifically to the management team
3. Awaiting decision indicates grievances that have been received that are awaiting a decision.
4. Not available indicates a case that has been concluded but in the timescale given we are unable to confirm the outcome.
5. Upheld: is defined as the grievance outcome was found in favour of the complainant.
To ask the Secretary of State for Transport, how many formal grievances were raised against each office of the Highways Agency's North of England management team in each year since 2006.
To ask the Secretary of State for Transport, how many formal grievances were raised against each office of the Highways Agency's North of England management team in each year since 2006.
No information is available prior to the HR casework team being set up in June 2008.
The attached table shows the number of grievances received in the calendar year by each office:-
To ask the Secretary of State for Transport, pursuant to the Answer of 19 March 2015 to Question 227614, when the Counter Fraud Committee of the Highways Agency was created.
To ask the Secretary of State for Transport, pursuant to the Answer of 19 March 2015 to Question 227614, when the Counter Fraud Committee of the Highways Agency was created.
The Counter Fraud Committee has been in place since 2011 in its current guise.
To ask the Secretary of State for Transport, pursuant to the Answer of 19 March 2015 to Question 227614, what assessment he has made of the adequacy of the remit and powers of the Audit Committee of the Highways Agency.
To ask the Secretary of State for Transport, pursuant to the Answer of 19 March 2015 to Question 227614, what assessment he has made of the adequacy of the remit and powers of the Audit Committee of the Highways Agency.
As an executive agency, assurance is provided to the Secretary Of State through the accounting officer via the principal accounting officer, The Permanent Secretary. Each year the Audit Committee conducts an assessment of their effectiveness using the National Audit Office checklist that supports best practice for Audit Committees. Results of this are published in the annual report and discussed by the board through the chairman’s annual report.
To ask the Secretary of State for Transport, pursuant to the Answer of 19 March 2015 to Question 227614, how frequently the Counter Fraud Committee submits reports to the Audit Committee of the Highways Agency.
To ask the Secretary of State for Transport, pursuant to the Answer of 19 March 2015 to Question 227614, how frequently the Counter Fraud Committee submits reports to the Audit Committee of the Highways Agency.
The Counter Fraud Committee reports to each Audit Committee meeting. Its meetings are arranged so that appropriate discussion and any additional action can be taken before the Audit Committee meets.
To ask the Secretary of State for Transport, pursuant to the Answer of 19 March 2015 to Question 227614, if he will publish the Counter Fraud Committee's reports to the Audit Committee of the Highways Agency.
To ask the Secretary of State for Transport, pursuant to the Answer of 19 March 2015 to Question 227614, if he will publish the Counter Fraud Committee's reports to the Audit Committee of the Highways Agency.
The reports form part of the internal control framework of the Highways Agency. The report of the Counter Fraud Committee (CFC) is a standing item on the Audit Committee (AC) agenda, which until recently were provided orally, given that the chair of the AC also attends CFC. More recently these have been provided as a written report to the AC to facilitate follow up questions from other AC members. Each year an annual CFC report is produced for the AC which informs the year end assurance report included in the Highways Agency year- end financial statements and report which are laid before the House. That report is therefore the most appropriate source of information about the control framework of which the work of the CFC forms part.
Highways England will be reviewing the Terms of Reference and internal reporting arrangements for its Counter Fraud Committee as part of the on-going process of review of its governance framework, risk and internal control framework as an independent company. The Framework Document provides that in doing so it will continue to follow Treasury guidance on tackling fraud.
To ask the Secretary of State for Transport, what assessment he has made of the effectiveness of whistleblowing procedures at the Highways Agency.
To ask the Secretary of State for Transport, what assessment he has made of the effectiveness of whistleblowing procedures at the Highways Agency.
All whistle blowing correspondence notified to the Agency is logged on a central database, which includes action taken to resolve issues arising. The log is overseen by the Agency’s Counter Fraud Committee (CFC) and updates on individual cases are produced as required. The CFC is chaired by the Agency’s Finance Director, and includes a Non Executive Director, the Procurement and Commercial Services Director and the Head of Audit and Assurance. The CFC continually review the effectiveness of whistle blowing procedures. The CFC reports any issues of concern to the Agency’s Audit Committee.
To ask the Secretary of State for Transport, what guidance his Department provides to Highways Agency patrol staff on time taken for the restoration of normal running on motorways following accidents.
To ask the Secretary of State for Transport, what guidance his Department provides to Highways Agency patrol staff on time taken for the restoration of normal running on motorways following accidents.
The Highways Agency is leading CLEAR (Collision, Lead, Evaluate, Act, Re-open) which aims to reduce the time taken to re-open motorways following an incident and will minimise both the economic impact of closures and the delay experienced by road users.
Performance information is provided by monthly reporting across the Agency. This information is disseminated to Highways Agency patrol staff by monthly report, which includes tabular, graphical and infographic formats. The current performance measure is average incident duration times.
From 1 April 2015 the performance metric will be refined to monitor all incidents between 0600-2200hrs - on the motorway network where a physical closure has occurred, which can be a lane closure, total motorway closure or a rolling closure – all of which results in an effect to the traffic flow. The duration of the closure is recorded and measured with a target of 85% of incidents cleared within 1 hour. This will continue to be monitored and reports disseminated to patrol staff on a monthly basis.
I beg to move,
That this House has considered the e-petition relating to Harvey’s law.
It is a pleasure to serve under your chairmanship, Mr Rosindell. I am grateful to the Backbench Business Committee for finding time for this important debate. It is good to see that its Chair is here and...
I beg to move,
That this House has considered the e-petition relating to Harvey’s law.
It is a pleasure to serve under your chairmanship, Mr Rosindell. I am grateful to the Backbench Business Committee for finding time for this important debate. It is good to see that its Chair is here and...
On that point, people spend a lot of time phoning up the Highways Agency, the local authority and local vets, and it costs those agencies money to deal with the phone calls. This debate is about not only grieving pet owners but public money, and the measures that we want...
On that point, people spend a lot of time phoning up the Highways Agency, the local authority and local vets, and it costs those agencies money to deal with the phone calls. This debate is about not only grieving pet owners but public money, and the measures that we want...
As usual, my hon. Friend makes an important point. There is a cost to the owners of the pets, but the cost to the public purse can be also be substantial, because it takes time to contact the individuals and chase them up. That is not a good use of...
As usual, my hon. Friend makes an important point. There is a cost to the owners of the pets, but the cost to the public purse can be also be substantial, because it takes time to contact the individuals and chase them up. That is not a good use of...
My hon. Friend rightly paid tribute to his constituent, who raised this issue with him. Will he commend the efforts of my constituent, Teresa Hughes, who has worked hard on this campaign and brought it not only to my attention but to the attention of many other people? She has...
My hon. Friend rightly paid tribute to his constituent, who raised this issue with him. Will he commend the efforts of my constituent, Teresa Hughes, who has worked hard on this campaign and brought it not only to my attention but to the attention of many other people? She has...
I absolutely will. It has been a team effort, and many of the people concerned are here today listening to the debate. Their energy and drive brought us to where we are today. My hon. Friend makes a very important point.
I absolutely will. It has been a team effort, and many of the people concerned are here today listening to the debate. Their energy and drive brought us to where we are today. My hon. Friend makes a very important point.
I join the hon. Gentleman in congratulating all the campaigners who raised this issue, which is very important to pet lovers. For most of my life, I have had a pet. Sadly, two of them got run over close to our house, and we found them not very well or...
I join the hon. Gentleman in congratulating all the campaigners who raised this issue, which is very important to pet lovers. For most of my life, I have had a pet. Sadly, two of them got run over close to our house, and we found them not very well or...
I agree. I am sorry for the hon. Gentleman’s loss of two pets, which is difficult for any family. His point is well made, and it is why we are here today. We want the procedures of the Highways Agency to be changed back, and we want some legislation to...
I agree. I am sorry for the hon. Gentleman’s loss of two pets, which is difficult for any family. His point is well made, and it is why we are here today. We want the procedures of the Highways Agency to be changed back, and we want some legislation to...
That story perfectly demonstrates that this problem is not about stray dogs, but about loved pets who are cared for by responsible owners who have done the right thing by having them chipped and tagged. Does the hon. Gentleman agree that it is essential that we show the same compassion...
That story perfectly demonstrates that this problem is not about stray dogs, but about loved pets who are cared for by responsible owners who have done the right thing by having them chipped and tagged. Does the hon. Gentleman agree that it is essential that we show the same compassion...