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To ask the Secretary of State for Work and Pensions, what criteria will be taken into consideration in decisions on job centre closures.
To ask the Secretary of State for Work and Pensions, what criteria will be taken into consideration in decisions on job centre closures.
When considering moving colleagues and services to an alternative location the Department considers a wide range of factors and evidence. These include the impact on customers, business needs, local labour market conditions, and the ability to maintain a geographical presence and service continuity to customers. Decisions also take into account building quality, lease events, and value for money.
To ask the Secretary of State for Work and Pensions, how many Jobcentres there are as of a) March 2026 and b) March 2025.
To ask the Secretary of State for Work and Pensions, how many Jobcentres there are as of a) March 2026 and b) March 2025.
Number of Established Jobcentres
31st March 2025 is 633
13th March 2026 is 630
To ask the Secretary of State for Work and Pensions, whether his Department is planning to (a) open and (b) close any Jobcentres this year.
To ask the Secretary of State for Work and Pensions, whether his Department is planning to (a) open and (b) close any Jobcentres this year.
The Department continually reviews its estate to ensure it meets the needs of customers and represents value for money, making changes where appropriate. The Department’s Workplace Transformation Programme is working closely with the Jobs and Careers Service to ensure that our physical spaces evolve to support more personalised, modern employment and skills services for customers. This includes exploring new approaches to workspace location, design and partnership working that enhance accessibility, collaboration and customer outcomes. Any future decisions regarding the Jobcentre estate will be communicated to Parliament in the usual way.
To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 17 March 2026 to Question 117909, how many customers have been referred to DVSA Driving Examiner roles via Jobcentre Plus in each of the six priority locations.
To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 17 March 2026 to Question 117909, how many customers have been referred to DVSA Driving Examiner roles via Jobcentre Plus in each of the six priority locations.
A total of 85 customers were referred by DWP to DVSA Test Centres across the six priority locations. From this number, 37 passed the assessment and have been offered roles. DVSA provided feedback on a further 26 who were unsuccessful but showed clear potential and stated it would like to support these customers with a further test if DWP can provide refresher training. The remaining 22 customers were unsuccessful.
To ask the Secretary of State for Work and Pensions, with reference to the Government's response to Recommendation 4 of the Work and Pensions Committee's Get Britain Working, Reforming Jobcentres report, what steps he is taking to monitor the quality and consistency of sanctions pre-referral quality checks.
To ask the Secretary of State for Work and Pensions, with reference to the Government's response to Recommendation 4 of the Work and Pensions Committee's Get Britain Working, Reforming Jobcentres report, what steps he is taking to monitor the quality and consistency of sanctions pre-referral quality checks.
The Pre-referral Quality Check is completed by a Jobcentre Team Leader, deputy, or colleague with the relevant experience.
The Department has a variety of internal performance metrics in place to monitor the quality of our services. We regularly review referrals to ensure they are being delivered consistently and fairly.
To ask the Secretary of State for Work and Pensions, with reference to the Government's response to Recommendation 4 of the Work and Pensions Committee's Get Britain Working, Reforming Jobcentres report, against what objectives the claimant commitment pathfinder tests will be evaluated.
To ask the Secretary of State for Work and Pensions, with reference to the Government's response to Recommendation 4 of the Work and Pensions Committee's Get Britain Working, Reforming Jobcentres report, against what objectives the claimant commitment pathfinder tests will be evaluated.
Evaluation of the claimant commitment pathfinder will focus on how well the approach enables more tailored conditionality, clearer communication of expectations, and improved engagement between claimants and work coaches. It will also assess claimant understanding of their commitments and whether the approach leads to a better overall experience.
These objectives align with the reform testing outlined in response to Recommendation 4 and we are committed to publishing evaluation findings in line with Government Social Research processes.
To ask the Secretary of State for Work and Pensions, with reference to the Government's response to Recommendation 4 of the Work and Pensions Committee's Get Britain Working, Reforming Jobcentres report, how he plans to work with Universal Credit claimants and advice and advocacy organisations to ensure that the claimant commitment pathfinder tests are informed...
To ask the Secretary of State for Work and Pensions, with reference to the Government's response to Recommendation 4 of the Work and Pensions Committee's Get Britain Working, Reforming Jobcentres report, how he plans to work with Universal Credit claimants and advice and advocacy organisations to ensure that the claimant commitment pathfinder tests are informed...
The claimant commitment pathfinder is being developed using direct insight from Universal Credit claimants and work coaches. Through structured user research activity and ongoing feedback, we are assessing how the new approach operates in practice and whether it provides a clearer and improved experience from both a user and operational perspective.
This engagement forms part of wider improvements to conditionality and claimant communication set out in the Government’s response to Recommendation 4. We are committed to publishing evaluation findings in line with Government Social Research processes.
To ask the Secretary of State for Work and Pensions, what criteria DVSA used to designate Bedford, Bletchley, Bromley, Slough, Southampton and Tottenham as priority sites for the Driving Examiner recruitment pilot; what the average driving test waiting time and examiner vacancy rate was at each site at the time...
To ask the Secretary of State for Work and Pensions, what criteria DVSA used to designate Bedford, Bletchley, Bromley, Slough, Southampton and Tottenham as priority sites for the Driving Examiner recruitment pilot; what the average driving test waiting time and examiner vacancy rate was at each site at the time...
DVSA identified priority locations that had 5 or more live vacancies and provided the Department for Work and Pensions (DWP) with a list. Following their external recruitment drive in January 2026, DVSA advised DWP that some of the locations initially identified were no longer considered high priority due to roles being filled. From the remaining sites on the list those chosen were where DVSA have managers with the flexibility to carry out assessments as part of the Driving Examiner recruitment pilot.
To ask the Secretary of State for Work and Pensions, what was the average number of Working Days Lost per staff year was in each jobcentre in the most recent year.
To ask the Secretary of State for Work and Pensions, what was the average number of Working Days Lost per staff year was in each jobcentre in the most recent year.
Please see link to published Average Working Days Lost figures: Civil Service sickness absence, 2025: report - GOV.UK.
To ask the Secretary of State for Work and Pensions, how many referrals to DVSA Driving Examiner roles have been made via Jobcentre Plus under the pilot scheme in each of the six priority locations; how many of those referrals have resulted in (i) attendance at a one day assessment...
To ask the Secretary of State for Work and Pensions, how many referrals to DVSA Driving Examiner roles have been made via Jobcentre Plus under the pilot scheme in each of the six priority locations; how many of those referrals have resulted in (i) attendance at a one day assessment...
We are currently in the process of making referrals for these roles. Each location has the capacity to have 16 customers referred. Assessments will take place on 16 March (Slough & Southampton), 17 March (Tottenham & Bletchley) and 19 March (Bedford & Bromley).
To ask the Secretary of State for Work and Pensions, what assessments she has made of the effectiveness of job centre staff in helping NEETs into work or training.
To ask the Secretary of State for Work and Pensions, what assessments she has made of the effectiveness of job centre staff in helping NEETs into work or training.
This government will not leave an entire generation of young people behind. The government has announced a further £1 billion investment in young people, resulting in a total £2.5 billion over the next three years into the Youth Guarantee and additional investment to the Growth and Skills Levy. This investment will support almost one million young people and create up to 500,000 opportunities to earn and learn.
This includes the delivery of eight Youth Guarantee Trailblazers in England, expansion of Youth Hubs to more than 360 areas across Great Britain and introduction of a new Youth Guarantee Gateway in Jobcentres, providing more intensive support to 16–24-year-olds.
This investment will also create around 300,000 more opportunities to gain workplace experience and training. It will also help unlock up to 200,000 more employment opportunities, through £3,000 Youth Jobs Grants, a new £2,000 apprenticeship incentive for SMEs and the Jobs Guarantee scheme, providing long-term unemployed 18–24-year-olds with a fully funded six-month job.
To ask the Secretary of State for Work and Pensions, whether he plans to reduce the number of job centres.
To ask the Secretary of State for Work and Pensions, whether he plans to reduce the number of job centres.
The Department continually reviews its estate to ensure it meets the needs of customers and represents value for money, making changes where appropriate. The Department’s Workplace Transformation Programme is working closely with the Jobs and Careers Service to ensure that our physical spaces evolve to support more personalised, modern employment and skills services for customers. This includes exploring new approaches to workspace location, design and partnership working that enhance accessibility, collaboration, and customer outcomes. Any future decisions regarding the Jobcentre estate would be communicated to Parliament in the usual way.
The situation we inherited at the election, with one in eight young people not in education or employment, is a national scandal and I am glad that this Government will put it right. In West Brom, there are lots of opportunities in the manufacturing sector, but lots of young people often think of a different reality when they think of factories. In fact, many of the jobs are high quality, well paid and involve modern machinery and robotics, and are not the back-breaking work that many think it is. What are the Government doing to ensure that jobcentres connect young people with the opportunities in all different sectors, particularly in manufacturing?
The situation we inherited at the election, with one in eight young people not in education or employment, is a national scandal and I am glad that this Government will put it right. In West Brom, there are lots of opportunities in the manufacturing sector, but lots of young people often think of a different reality when they think of factories. In fact, many of the jobs are high quality, well paid and involve modern machinery and robotics, and are not the back-breaking work that many think it is. What are the Government doing to ensure that jobcentres connect young people with the opportunities in all different sectors, particularly in manufacturing?
My hon. Friend is exactly right. This is why we need to ensure that jobcentres have really good engagement with local employers, including manufacturers. She will be pleased to know that there will be an employer roundtable at the Manufacturing Centre in West Bromwich on 17 March, with Sandwell college and manufacturing employers. There will also be an employer breakfast on 29 April, again at Sandwell college, about jobcentres and what they can offer, particularly around SWAPS—sector-based work academy programmes—and manufacturing SWAPS, which are so important.
My hon. Friend is exactly right. This is why we need to ensure that jobcentres have really good engagement with local employers, including manufacturers. She will be pleased to know that there will be an employer roundtable at the Manufacturing Centre in West Bromwich on 17 March, with Sandwell college and manufacturing employers. There will also be an employer breakfast on 29 April, again at Sandwell college, about jobcentres and what they can offer, particularly around SWAPS—sector-based work academy programmes—and manufacturing SWAPS, which are so important.
My hon. Friend is exactly right. This is why we need to ensure that jobcentres have really good engagement with local employers, including manufacturers. She will be pleased to know that there will be an employer roundtable at the Manufacturing Centre in West Bromwich on 17 March, with Sandwell college and manufacturing employers. There will also be an employer breakfast on 29 April, again at Sandwell college, about jobcentres and what they can offer, particularly around SWAPS—sector-based work academy programmes—and manufacturing SWAPS, which are so important.
The situation we inherited at the election, with one in eight young people not in education or employment, is a national scandal and I am glad that this Government will put it right. In West Brom, there are lots of opportunities in the manufacturing sector, but lots of young people often think of a different reality when they think of factories. In fact, many of the jobs are high quality, well paid and involve modern machinery and robotics, and are not the back-breaking work that many think it is. What are the Government doing to ensure that jobcentres connect young people with the opportunities in all different sectors, particularly in manufacturing?
An important component of the Government’s drive to reduce the number of NEETs is encouraging Jobcentre Plus to work innovatively in constituencies such as mine. Will the Secretary of State join me in commending its work in organising with me a jobs fair on 16 April from 10 am till 1 pm at the Indian community centre in Rugby? Of course, he or his Ministers would be very welcome to come and see that innovation in practice.
An important component of the Government’s drive to reduce the number of NEETs is encouraging Jobcentre Plus to work innovatively in constituencies such as mine. Will the Secretary of State join me in commending its work in organising with me a jobs fair on 16 April from 10 am till 1 pm at the Indian community centre in Rugby? Of course, he or his Ministers would be very welcome to come and see that innovation in practice.
I have already praised Rugby once during this session; let me do so a second time. I cannot promise to attend my hon. Friend’s jobs fair, but I can say that such fairs play a valuable role in bringing together employers who need staff with potential employees who need jobs. I saw that myself in the very sizeable Blackpool jobs fair that I attended a week or so ago.
I have already praised Rugby once during this session; let me do so a second time. I cannot promise to attend my hon. Friend’s jobs fair, but I can say that such fairs play a valuable role in bringing together employers who need staff with potential employees who need jobs. I saw that myself in the very sizeable Blackpool jobs fair that I attended a week or so ago.
I have already praised Rugby once during this session; let me do so a second time. I cannot promise to attend my hon. Friend’s jobs fair, but I can say that such fairs play a valuable role in bringing together employers who need staff with potential employees who need jobs. I saw that myself in the very sizeable Blackpool jobs fair that I attended a week or so ago.
An important component of the Government’s drive to reduce the number of NEETs is encouraging Jobcentre Plus to work innovatively in constituencies such as mine. Will the Secretary of State join me in commending its work in organising with me a jobs fair on 16 April from 10 am till 1 pm at the Indian community centre in Rugby? Of course, he or his Ministers would be very welcome to come and see that innovation in practice.
To ask the Secretary of State for Work and Pensions, what guidance has been issued to Jobcentre Plus on promoting DVSA driving examiner vacancies to suitable jobseekers; what activity Jobcentre Plus has undertaken to advertise or proactively match candidates to these roles; and how many referrals to DVSA driving examiner...
To ask the Secretary of State for Work and Pensions, what guidance has been issued to Jobcentre Plus on promoting DVSA driving examiner vacancies to suitable jobseekers; what activity Jobcentre Plus has undertaken to advertise or proactively match candidates to these roles; and how many referrals to DVSA driving examiner...
Jobcentre Plus (JCP) actively promotes vacancies, including roles with the Driver and Vehicle Standards Agency (DVSA), by matching a claimant’s skills and circumstances to available roles.
The DWP’s Strategic Relationship Team is working with the DVSA to test a new recruitment approach for Driving Examiner roles in six priority locations. This work involves the introduction of a one day assessment centre under a Direct Temporary Recruitment (DTR) model to create a faster and more efficient process. Part of this process will include JCP Work Coaches identifying suitable candidates, arranging informal discussions and driving assessments.
Locations deemed as priority sites by DVSA are Bedford, Bletchley, Bromley, Slough, Southampton and Tottenham in North London. Across theses initial pilot sites there will be at least 30 vacancies and capacity for up to 96 referrals.
The pilot will help determine whether this streamlined route can support areas that have been hardest to recruit for and whether it should be expanded to additional locations in future.
To ask the Secretary of State for Work and Pensions, what steps is he taking to help ensure JobCentre Plus provides effective support to graduates seeking graduate-level employment.
To ask the Secretary of State for Work and Pensions, what steps is he taking to help ensure JobCentre Plus provides effective support to graduates seeking graduate-level employment.
We do not capture data on the number of graduates entering graduate schemes or graduate-level employment. The latest published DfE data shows that the unemployment rate for graduates is lower than non-graduates. A link to this data can be found here.(opens in a new tab)
To ask the Secretary of State for Work and Pensions, what proportion of graduates supported by Jobcentre Plus enter roles classified as graduate-level employment.
To ask the Secretary of State for Work and Pensions, what proportion of graduates supported by Jobcentre Plus enter roles classified as graduate-level employment.
We do not capture data on the number of graduates entering graduate schemes or graduate-level employment. The latest published DfE data shows that the unemployment rate for graduates is lower than non-graduates. A link to this data can be found here.(opens in a new tab)