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To ask the Secretary of State for Business and Trade, what assessment he has made of the prevalence of deceptive online subscription practices, including misleading free trials and unclear recurring payment terms.
To ask the Secretary of State for Business and Trade, what assessment he has made of the prevalence of deceptive online subscription practices, including misleading free trials and unclear recurring payment terms.
The Digital Markets, Competition and Consumers Act (DMCCA) 2024 sets out new consumer protection rules for subscription contracts. Once the rules are in force, traders will have to provide clear information about subscription contracts before a consumer signs up, ensure that arrangements to exit the contract are straightforward, and provide a 14-day cooling-off period after a 12month+ contract or trial auto-renews.
Secondary legislation is required to implement the regime. We consulted on proposals and the Government Response can be found here: Consultation on the implementation of the new subscription contracts regime - GOV.UK.
The new protections will save the average consumer £14 per month for every unwanted subscription they cancel. The Department for Business and Trade published an Impact Assessment alongside the DMCCA: Subscription traps: annex 2 impact assessment.
To ask the Secretary of State for Business and Trade, whether his Department has received representations from providers of digital content subscription services on the potential impact of proposals on cooling-off rights within the new subscription contract regime under the Digital Markets, Competition and Consumers Act 2024.
To ask the Secretary of State for Business and Trade, whether his Department has received representations from providers of digital content subscription services on the potential impact of proposals on cooling-off rights within the new subscription contract regime under the Digital Markets, Competition and Consumers Act 2024.
The Government’s Consultation on the implementation of the new subscriptions contract regime included proposals for how refunds should work when consumers exercise their statutory cooling-off rights. The overarching aim set out in that document is for a framework that is fair for both businesses and consumers. Officials have met regularly with digital content subscription businesses and their trade bodies to hear their views. We are analysing all the responses to the consultation, including those from businesses that supply digital content or services, and will publish a Government Response in due course.
To ask the Secretary of State for Business and Trade, what steps he is taking to help mitigate the potential impact of his Department's proposals for cooling-off rights within the subscription contract regime under the Digital Markets, Competition and Consumers Act 2024 on digital content streaming services.
To ask the Secretary of State for Business and Trade, what steps he is taking to help mitigate the potential impact of his Department's proposals for cooling-off rights within the subscription contract regime under the Digital Markets, Competition and Consumers Act 2024 on digital content streaming services.
The Government’s Consultation on the implementation of the new subscriptions contract regime included proposals for how refunds should work when consumers exercise their statutory cooling-off rights. The overarching aim set out in that document is for a framework that is fair for both businesses and consumers. Officials have met regularly with digital content subscription businesses and their trade bodies to hear their views. We are analysing all the responses to the consultation, including those from businesses that supply digital content or services, and will publish a Government Response in due course.
To ask the Secretary of State for Business and Trade, whether he has had meetings with providers of digital content subscription services on the potential impact of proposals on cooling-off rights within the new subscription contract regime under the Digital Markets, Competition and Consumers Act 2024.
To ask the Secretary of State for Business and Trade, whether he has had meetings with providers of digital content subscription services on the potential impact of proposals on cooling-off rights within the new subscription contract regime under the Digital Markets, Competition and Consumers Act 2024.
The Government’s Consultation on the implementation of the new subscriptions contract regime included proposals for how refunds should work when consumers exercise their statutory cooling-off rights. The overarching aim set out in that document is for a framework that is fair for both businesses and consumers. Officials have met regularly with digital content subscription businesses and their trade bodies to hear their views. We are analysing all the responses to the consultation, including those from businesses that supply digital content or services, and will publish a Government Response in due course.
To ask the Minister for the Cabinet Office, whether the (a) Office for National Statistics, (b) National Audit Office, (c) Northern Ireland Civil Service, (d) Parliamentary and Health Service Ombudsman, (e) GCHQ, (f) MI5, (g) SIS and (h) Crown Commercial Service pay subscription fees to Stonewall.
To ask the Minister for the Cabinet Office, whether the (a) Office for National Statistics, (b) National Audit Office, (c) Northern Ireland Civil Service, (d) Parliamentary and Health Service Ombudsman, (e) GCHQ, (f) MI5, (g) SIS and (h) Crown Commercial Service pay subscription fees to Stonewall.
As the sponsoring department for the following bodies, the Cabinet Office can confirm that the Office for National Statistics, the Public Health Service Ombudsman, and the Crown Commercial Service do not pay subscription fees to Stonewall.
All other bodies asked about are not sponsored by the Cabinet Office, and are therefore a matter for their individual sponsoring departments.
To ask the Secretary of State for Culture, Media and Sport, whether she has had recent discussions with the Secretary of State for Business and Trade on the effectiveness of proposed exemptions to cooling-off rights within the Digital Markets, Competition and Consumers Act 2024 subscription regime for preventing consumers from...
To ask the Secretary of State for Culture, Media and Sport, whether she has had recent discussions with the Secretary of State for Business and Trade on the effectiveness of proposed exemptions to cooling-off rights within the Digital Markets, Competition and Consumers Act 2024 subscription regime for preventing consumers from...
My Department regularly engages with the Department for Business and Trade on a range of issues relating to the implementation of the Digital Markets, Competition and Consumer Act 2024.
The Department for Business and Trade’s consultation on the implementation of these measures closed on 10 February 2025, and they are currently analysing responses.
To ask His Majesty's Government what assessment each government body or department has made of the value for money of the subscription fees paid to the Business Disability Forum for (1) membership or (2) partnership, and what criteria were used for each assessment.
To ask His Majesty's Government what assessment each government body or department has made of the value for money of the subscription fees paid to the Business Disability Forum for (1) membership or (2) partnership, and what criteria were used for each assessment.
This information is not held centrally. Government departments are responsible for decisions about whether to buy services from third sector organisations to support equality, diversity and inclusion in their organisations.
Cabinet Office procured the Business Disability Forum subscriptions as a partner following a review of market options. This included looking at both the technical offering and price. Any future subscriptions will be subject to updated market analysis and value for money considerations.
The Business Disability Forum (BDF) provides support and guidance to the Cabinet Office on accessibility and disability-related issues, including reviews of procedures and policies, guidance on accessible training materials, and training for staff.
To ask His Majesty's Government how much each government department or body that is (1) a member, or (2) a partner, of the Business Disability Forum has paid in subscription fees in each year of its membership or partnership.
To ask His Majesty's Government how much each government department or body that is (1) a member, or (2) a partner, of the Business Disability Forum has paid in subscription fees in each year of its membership or partnership.
The Cabinet Office is a partner of the Business Disability Forum and has been a member since 2020. The Cabinet Office paid £26,400 for 2024/25. The annual cost varies each year.
Information on which Government Departments and bodies are members and the subscription fees paid is not held centrally.
The Business Disability Forum (BDF) provides support and guidance to the Cabinet Office on accessibility and disability-related issues, including reviews of procedures and policies, guidance on accessible training materials, and training for staff.
To ask the Secretary of State for Business and Trade, whether he has plans to bring forward proposals to make it easier to cancel online subscriptions.
To ask the Secretary of State for Business and Trade, whether he has plans to bring forward proposals to make it easier to cancel online subscriptions.
The Digital Markets, Competition and Consumers Act 2024 introduces new rules to protect consumers from being trapped in unwanted subscription contracts, including a requirement for traders to provide straightforward ways for consumers to end contracts. The Government will be consulting later this year on proposals to inform the secondary legislation required to implement the regime.
To ask the Secretary of State for Business and Trade, what assessment he has made of the potential impact of the decision by the US Federal Trade Commission to require online subscription services to allow users to cancel more easily on UK consumers.
To ask the Secretary of State for Business and Trade, what assessment he has made of the potential impact of the decision by the US Federal Trade Commission to require online subscription services to allow users to cancel more easily on UK consumers.
Similar measures have already been introduced in the UK through the Digital Markets, Competition and Consumers Act 2024. This introduces new rules to protect consumers from being trapped in unwanted subscription contracts, including a requirement for traders to provide straightforward ways for consumers to end contracts. These rules apply to all traders who target UK consumers, whether they are located in the UK or not. Nevertheless, the US initiative sets a standard the Government welcomes.
To ask the Secretary of State for Business and Trade, what assessment he has made of the potential impact of the decision by the US Federal Trade Commission to require online subscription services to be cancelled more easily on the UK.
To ask the Secretary of State for Business and Trade, what assessment he has made of the potential impact of the decision by the US Federal Trade Commission to require online subscription services to be cancelled more easily on the UK.
Similar measures have already been introduced in the UK through the Digital Markets, Competition and Consumers Act 2024. This introduces new rules to protect consumers from being trapped in unwanted subscription contracts, including a requirement for traders to provide straightforward ways for consumers to end contracts. These rules apply to all traders who target UK consumers, whether they are located in the UK or not. Nevertheless, the US initiative sets a standard the Government welcomes.
The Digital Markets, Competition and Consumers Bill was considered by a Public Bill Committee over fourteen sittings between 13 June and 11 July 2023. This briefing outlines changes made to the Bill's consumer provisions (Parts 3 and 4).
The Digital Markets, Competition and Consumers Bill was considered by a Public Bill Committee over fourteen sittings between 13 June and 11 July 2023. This briefing outlines changes made to the Bill's consumer provisions (Parts 3 and 4).
Clauses 283, 284, 286 and 287 agreed to as amended. Clause 285 agreed to. Schedule 22 agreed to as amended. Clause 288 agreed to. Clauses 289, 291, 294 to 296 agreed to as amended. Clause 290, 292, 293, 297, 300 to 317 agreed to. Schedule 24 agreed to as amended. Schedules 25 and 26 agreed to. Government new clause 1 (Decision not to make final offer order) agreed to. New clause 8 (Limit on secondary ticketing), discussed with new clause 9 (Secondary Ticketing: duty to verify seller’s details), and new clause 10 (Secondary ticketing regulation: reporting requirement), debated and withdrawn. New clause 11 (Annual Report on Operation of CMA Functions Under Parts 2 and 3) debated and withdrawn. Bill, as amended, to be reported (Bill 350). Committee adjourned. Written evidence reported to the House.
Clauses 283, 284, 286 and 287 agreed to as amended. Clause 285 agreed to. Schedule 22 agreed to as amended. Clause 288 agreed to. Clauses 289, 291, 294 to 296 agreed to as amended. Clause 290, 292, 293, 297, 300 to 317 agreed to. Schedule 24 agreed to as amended....
To ask the Secretary of State for Business and Trade, if she will make it her policy to require businesses offering automatically-renewing subscriptions to send consumers a reminder message with an option to opt-out before their renewal date; and if she will make a statement.
To ask the Secretary of State for Business and Trade, if she will make it her policy to require businesses offering automatically-renewing subscriptions to send consumers a reminder message with an option to opt-out before their renewal date; and if she will make a statement.
The Digital Markets, Competition and Consumers Bill strengthens consumers’ rights in relation to auto-renewing contracts, enabling them to manage them more effectively.
Under the new rules, traders must send consumers reminder notices before a trial or contract auto-renews, or at roughly 6 month intervals for shorter renewing contracts. The notice will include information on the steps the consumer can take to bring the contract to an end. In addition, a new ‘cooling-off period’ will give consumers 14 days to cancel certain contracts after they auto-renew to a period of 12 months or more, or after a free or discounted trial.
This briefing considers the consumer provisions of the Digital Markets, Competition and Consumers Bill [Bill 294, 2022-23]. Second reading of the Bill in the House of Commons is scheduled for 17 May 2023.
This briefing considers the consumer provisions of the Digital Markets, Competition and Consumers Bill [Bill 294, 2022-23]. Second reading of the Bill in the House of Commons is scheduled for 17 May 2023.
My Lords, I remind your Lordships of my registered interests and, particularly, that I chair the interim independent reference group of the Police Federation of England and Wales. In the debate on the gracious Speech, I intimated that I would be putting down a prayer to seek to overturn Statutory...
My Lords, I remind your Lordships of my registered interests and, particularly, that I chair the interim independent reference group of the Police Federation of England and Wales. In the debate on the gracious Speech, I intimated that I would be putting down a prayer to seek to overturn Statutory...
My Lords, I rise in support of the Motion moved by the noble Baroness, Lady Harris. I declare an interest as a former member of the Police Federation—which every officer is, as the noble Baroness said—and also as a former president of the Police Superintendents’ Association of England and Wales....
My Lords, I rise in support of the Motion moved by the noble Baroness, Lady Harris. I declare an interest as a former member of the Police Federation—which every officer is, as the noble Baroness said—and also as a former president of the Police Superintendents’ Association of England and Wales....
My Lords, I remind your Lordships of my registered interest as a member of the interim independent reference group
for the Police Federation of England and Wales, which is so ably chaired by the noble Baroness, Lady Harris. Having commissioned a wide-ranging review, the Police Federation has been committed to...
My Lords, I remind your Lordships of my registered interest as a member of the interim independent reference group
for the Police Federation of England and Wales, which is so ably chaired by the noble Baroness, Lady Harris. Having commissioned a wide-ranging review, the Police Federation has been committed to...
My Lords, I begin by declaring that I am a member of the police service parliamentary scheme committee and I have also taken part in the police service parliamentary scheme itself.
I am grateful to the noble Baroness, Lady Harris of Richmond, for giving us an opportunity to discuss these regulations....
My Lords, I begin by declaring that I am a member of the police service parliamentary scheme committee and I have also taken part in the police service parliamentary scheme itself.
I am grateful to the noble Baroness, Lady Harris of Richmond, for giving us an opportunity to discuss these regulations....
My Lords, I thank the noble Baroness, Lady Harris, for tabling this debate. At this late hour, I have indulged in a quite unique experience of opening my fast at Ramadan at the Dispatch Box, so every day certainly brings a new challenge and a new experience. I also thank...
My Lords, I thank the noble Baroness, Lady Harris, for tabling this debate. At this late hour, I have indulged in a quite unique experience of opening my fast at Ramadan at the Dispatch Box, so every day certainly brings a new challenge and a new experience. I also thank...