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Social Security Benefits Agency (18)
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To ask the Secretary of State for Social Security, if staff at the Benefits Agency aged 60 years or over are allowed to continue in employment on a year to year basis until the age of 65. - Inc text of letter from Peter Mathison of the Benefits Agency.
To ask the Secretary of State for Social Security, if staff at the Benefits Agency aged 60 years or over are allowed to continue in employment on a year to year basis until the age of 65. - Inc text of letter from Peter Mathison of the Benefits Agency.
Asked by
Mohammad Sarwar
(Labour)
Answered by
Angela Eagle
(Labour)
Answering body
Social Security Benefits Agency
Type
Written questions
Status
Answered
Tabled on
16 July 1999
For answer on
27 July 1999
Answered on
27 July 1999
Mr. Sarwar: To ask the Secretary of State for Social Security if staff at the Benefits Agency aged 60 years or over are allowed to
continue in employment on a year-to-year basis until the age of 65. [92203]
Angela Eagle: Employment within the Benefits Agency is a matter for Peter Mathison, the Chief Executive of the Benefits Agency. He
will write to the hon. Member.
Letter from Peter Mathison to Mr. Mohammed Sarwar, dated 26 July 1999:
The Secretary of State for Social Security has asked me to reply to your recent question asking if staff in the Benefits Agency aged
60 or over are allowed to continue in employment on a year to year basis until the age of 65.
Retirement age in the Department of Social Security was restored to age 60 for all staff with effect from 31 July 1998. However, the
policy provides for retention of staff for business reasons for periods of 12 months at a time until the age of 65 for
administrative grades and until 62 for junior managers. Middle managers and above are required to retire at age 60.
The availability of the facility for retention beyond age 60 is reviewed annually and is dependent upon the projected staffing
requirements; staff are currently able to be retained until 31 July 2000.
I hope you find this reply helpful.
Subjects
Civil service; Staff; Retirement; Social Security Benefits Agency
Date
27 July 1999
Reference
92203; 336 c284W
House
House of Commons
To ask the Secretary of State for Social Security, if he will set out the circumstances in which a full-time carer aged 16 years may receive invalid care allowance, the effect on entitlement of the carer undertaking a course of education, and the role of Benefits Agency staff in assisting...
To ask the Secretary of State for Social Security, if he will set out the circumstances in which a full-time carer aged 16 years may receive invalid care allowance, the effect on entitlement of the carer undertaking a course of education, and the role of Benefits Agency staff in assisting...
Asked by
David Kidney
(Labour)
Answered by
Hugh Bayley
(Labour)
Answering body
Department of Social Security
Type
Written questions
Status
Answered
Tabled on
14 July 1999
For answer on
22 July 1999
Answered on
22 July 1999
Mr. Kidney: To ask the Secretary of State for Social Security if he will set out the circumstances in which a full-time carer aged
16 years may receive invalid care allowance, the effect on entitlement of the carer undertaking a course of education, and the role
of Benefits Agency staff in assisting such carers. [91870]
Mr. Bayley: Carers aged 16 who care for a severely disabled person for at least 35 hours a week may receive Invalid Care Allowance
(ICA), subject to satisfying the other conditions of entitlement. A carer of any age will not be entitled to ICA if they undertake a
course of full-time education, which for ICA purposes is defined as 21 hours a week.
All carers who claim ICA are advised of the outcome of their claim and their right of appeal. In addition, the Benefits Agency are
preparing a Multi-benefit bulletin to remind all staff of the other bodies who can help young carers and highlight the importance of
being sympathetic to a young person's needs.
Subjects
Staff; Education; Benefits rules; Carers' benefits; Eligibility; Social Security Benefits Agency; Young carers
Date
22 July 1999
Reference
335 c574W;335 c576W; 91870
House
House of Commons
To ask the Secretary of State for Social Security, pursuant to his Answer to the honourable Member for Perth, of 2nd July, Official Report, 334 c305-7W, if he will indicate the (i) number of staff employed, (ii) wage costs and (iii) running costs of each of the branch network offices...
To ask the Secretary of State for Social Security, pursuant to his Answer to the honourable Member for Perth, of 2nd July, Official Report, 334 c305-7W, if he will indicate the (i) number of staff employed, (ii) wage costs and (iii) running costs of each of the branch network offices...
Asked by
Andrew Welsh
(Scottish National Party)
Answered by
Stephen Timms
(Labour)
Answering body
Social Security Benefits Agency
Type
Written questions
Status
Answered
Tabled on
8 July 1999
For answer on
16 July 1999
Answered on
16 July 1999
Mr. Welsh: To ask the Secretary of State for Social Security, pursuant to his answer to the hon. Member for Perth (Ms Cunningham) of
2 July 1999, Official Report, columns 305-07, if he will indicate the (i) number of staff employed, (ii) wage costs and (iii)
running costs of each of the branch network offices of the Benefits Agency in the North East of Scotland Region. [91201]
Mr. Timms: The administration of the Benefits Agency is a matter for Peter Mathison, the Chief Executive of the Benefits Agency. He
will write to the hon. Member.
Letter from Peter Mathison to Mr. Andrew Welsh, dated 15 July 1999:
The Secretary of State has asked me to reply to your recent question asking, pursuant to his answer of 2 July to the honourable
Member for Perth, if he will indicate the (i) number of staff employed, (ii) wage costs and (iii) running costs of each of the
branch network offices of the Benefits Agency (BA) in the North East of Scotland Region.
The number of staff employed in each BA office within North East of Scotland, is as follows:
_________________________________________________________________________________________________.
Office District Staff
Peterhead Grampian and Shetland 64
Aberdeen Grampian and Shetland 236
_________________________________________________________________________________________________.
Data on wage and running costs cannot be provided by individual office. Costs are calculated on a District basis. That information
is provided for the District within Area Directorates 12 and 13 which cover Scotland. Please see the attached tables covering the
1998-99 financial year.
I hope this information is helpful.
AD12
£
_________________________________________________________________________________________________.
Expenditure
Salaries Goods/services Estate costs Sub-total CSUS District spend
GLW North 8,403,000 649,000 2,757,000 3,406,000 -- 11,809,000
GLW South 9,990,000 787,000 2,470,000 3,257,000 -- 13,247,000
GLW East 5,399,000 444,000 1,609,000 2,053,000 -- 7,452,000
Argyll and West 6,181,000 610,000 1,866,000 2,476,000 -- 8,657,000
Highlands and Islands 4,966,000 587,000 1,428,000 2,015,000 -- 6,981,000
SW Scotland 8,071,000 895,000 2,023,000 2,918,000 -- 10,989,000
Clyde Coast and Renfrew 7,121,000 563,000 1,918,000 2,481,000 -- 9,602,000
Other 6,718,000 5,835,000 375,000 6,210,000 -- 12,928,000
Total 56,849,000 10,370,000 14,446,000 24,816,000 35,703,000 117,368,000
_________________________________________________________________________________________________.
Notes: Other: This covers all expenditure on Centralised Area Teams, Accommodation and Office Services and Central Support Unit
Scotland Central Services: This covers all Operational Support Directorate and centrally funded projects costs
AD13
£
_________________________________________________________________________________________________.
Expenditure
Salaries Goods/services Estate costs Sub-total CSUS District spend
East Edinburgh and 7,090,000 659,000 730,000 1,389,000 -- 8,479,000
Borders
Lothian West and North 5,709,000 546,000 1,606,000 2,152,000 -- 7,861,000
Edinburgh
Fife 5,072,000 539,000 1,506,000 2,045,000 -- 7,117,000
Tayside 6,077,000 599,000 1,738,000 2,337,000 -- 8,414,000
Grampian and Shetland 4,616,000 577,000 1,336,000 1,913,000 -- 6,529,000
Lanarkshire 8,870,000 822,000 2,793,000 3,615,000 -- 12,485,000
Forth Valley 4,260,000 525,000 1,205,000 1,730,000 -- 5,990,000
Other 1,585,000 904,000 2,458,000 3,362,000 -- 4,947,000
Total 43,279,000 5,171,000 13,372,000 18,543,000 -- 61,822,000
_________________________________________________________________________________________________.
Note: Other: This covers all expenditure on Area Personnel Unit, Area Director's Support Team and secondment and voluntary early
retirement
Subjects
Civil servants; Pay; Staff; Scotland; Social Security Benefits Agency; Operating costs
Date
16 July 1999
Reference
91201; 335 c349-50W;335 c351W
House
House of Commons
To ask the Secretary of State for Social Security, pursuant to his Answer to the honourable Member for Perth of 2nd July , Official Report, columns 305-7, if he will list the (a) number of staff employed, (b) wage costs and (c) running costs of each of the branch network...
To ask the Secretary of State for Social Security, pursuant to his Answer to the honourable Member for Perth of 2nd July , Official Report, columns 305-7, if he will list the (a) number of staff employed, (b) wage costs and (c) running costs of each of the branch network...
Asked by
Margaret Ewing
(Scottish National Party)
Answered by
Stephen Timms
(Labour)
Answering body
Social Security Benefits Agency
Type
Written questions
Status
Answered
Tabled on
7 July 1999
For answer on
15 July 1999
Answered on
15 July 1999
Mrs. Ewing: To ask the Secretary of State for Social Security, pursuant to his answer to the hon. Member for Perth (Ms Cunningham)
of 2 July 1999, Official Report, columns 305-07, if he will list the (a) number of staff employed, (b) wage costs and (c) running
costs of each of the branch network offices of the Benefits Agency in the Highland Region and the Western and Northern Isles.
[90927]
Mr. Timms: The administration of Benefits Agency offices is a matter for Peter Mathison, the Chief Executive of the Benefits Agency.
He will write to the hon. Member.
Letter from Peter Mathison to Mrs. Margaret Ewing, dated 14 July 1999:
The Secretary of State has asked me to reply to your recent question, pursuant to his answer of 2 July to the honourable Member for
Perth, if he will list the (a) number of staff employed, (b) wage costs and (c) running costs of each of the branch network offices
of the Benefits Agency (BA) in the Highland Region and the Western and Northern Isles.
The number of staff employed by the BA within the Highlands Western and Northern Isles is attached at appendix A. Data on wage and
running costs cannot be provided by individual site. Costs are calculated on a district basis. That information is provided for the
districts within Area Directorates 12 and 13 which cover Scotland. Please see the attached tables covering the 1998/99 financial
year (see appendix B).
I hope this information is helpful.
Appendix A
_________________________________________________________________________________________________.
Office BA district Staff
Benbecula Highlands and Islands 1
Buckie Highlands and Islands 5
Dingwall Highlands and Islands 1
Elgin Highlands and Islands 79
Fort William Highlands and Islands 26
Invergordon Highlands and Islands 3
Inverness Highlands and Islands 155
Kirkwall Highlands and Islands 11
Nairn Highlands and Islands 1
Portree Highlands and Islands 1
Stornoway Highlands and Islands 41
Thurso Highlands and Islands 1
Wick Highlands and Islands 41
Lerwick Grampian and Shetland 20
_________________________________________________________________________________________________.
Appendix B: AD12
£
_________________________________________________________________________________________________.
Expenditure
Salaries Goods/services Estate costs Sub-total CSUS District spend
GLW North 8,403,000 649,000 2,757,000 3,406,000 -- 11,809,000
GLW South 9,990,000 787,000 2,470,000 3,257,000 -- 13,247,000
GLW East 5,399,000 444,000 1,609,000 2,053,000 -- 7,452,000
Argyll and West 6,181,000 610,000 1,866,000 2,476,000 -- 8,657,000
Highlands and Islands 4,966,000 587,000 1,428,000 2,015,000 -- 6,981,000
South West Scotland 8,071,000 895,000 2,023,000 2,918,000 -- 10,989,000
Clyde Coast and Renfrew 7,121,000 563,000 1,918,000 2,481,000 -- 9,602,000
Other 6,718,000 5,835,000 375,000 6,210,000 -- 12,928,000
Total 56,849,000 10,370,000 14,446,000 24,816,000 35,703,000 117,368,000
_________________________________________________________________________________________________.
Notes: Other--This covers all expenditure on Centralised Area Teams, Accommodation and Office Services and Central Support Unit
Scotland Central Services--This covers all Operational Support Directorate and centrally funded projects costs
Appendix B: AD13
£
_________________________________________________________________________________________________.
Expenditure
Salaries Goods/services Estate costs Sub-total CSUS District spend
East Edinburgh and 7,090,000 659,000 730,000 1,389,000 -- 8,479,000
Borders
Lothian West and North 5,709,000 546,000 1,606,000 2,152,000 -- 7,861,000
Edinburgh
Fife 5,072,000 539,000 1,506,000 2,045,000 -- 7,117,000
Tayside 6,077,000 599,000 1,738,000 2,337,000 -- 8,414,000
Grampian and Shetland 4,616,000 577,000 1,336,000 1,913,000 -- 6,529,000
Lanarkshire 8,870,000 822,000 2,793,000 3,615,000 -- 12,485,000
Forth Valley 4,260,000 525,000 1,205,000 1,730,000 -- 5,990,000
Other 1,585,000 904,000 2,458,000 3,362,000 -- 4,947,000
Total 43,279,000 5,171,000 13,372,000 18,543,000 -- 61,822,000
_________________________________________________________________________________________________.
Note: Other--This covers all expenditure on Area Personnel Unit, Area Director's Support Team and secondment and voluntary early
retirement
Subjects
Costs; Highlands of Scotland; Pay; Staff; Offices; Scotland; Social Security Benefits Agency; Operating costs
Date
15 July 1999
Reference
90927; 335 c305-7W;335 c307-9W
House
House of Commons
To ask the Secretary of State for Social Security, pursuant to his Answer to the honourable Member for Perth of 2nd July, Official Report, columns 305-7, if he will list the (a) number of staff employed, (b) wage costs and (c) running costs of each of the branch network offices...
To ask the Secretary of State for Social Security, pursuant to his Answer to the honourable Member for Perth of 2nd July, Official Report, columns 305-7, if he will list the (a) number of staff employed, (b) wage costs and (c) running costs of each of the branch network offices...
Asked by
John Swinney
(Scottish National Party)
Answered by
Stephen Timms
(Labour)
Answering body
Social Security Benefits Agency
Type
Written questions
Status
Answered
Tabled on
7 July 1999
For answer on
15 July 1999
Answered on
15 July 1999
Mr. Swinney: To ask the Secretary of State for Social Security, pursuant to his answer to the hon. Member for Perth (Ms Cunningham)
of 2 July 1999, Official Report, columns 305-07, if he will list the (a) number of staff employed, (b) wage costs and (c) running
costs of each of the branch network offices of the Benefits Agency in the Mid Scotland and Fife Region. [90791]
Mr. Timms: The administration of Benefits Agency offices is a matter for Peter Mathison, the Chief Executive of the Benefits Agency.
He will write to the hon. Member.
Letter from Peter Mathison to Mr. John Swinney, dated 14 July 1999:
The Secretary of State has asked me to reply to your recent question asking, pursuant to his answer to the honourable Member for
Perth of 2 July, if he will list the (a) number of staff employed, (b) wage costs and (c) running costs of each of the branch
network offices of the Benefits Agency (BA) in the Mid Scotland and Fife Region.
The number of staff employed in each BA office within Mid-Scotland and Fife is contained in a table attached at appendix A.
Data on wage and running costs cannot be provided by individual office. Costs are calculated on a district basis. That information
is provided for the districts within Area Directorates 12 and 13 which cover Scotland. Please see the attached tables covering the
1998/99 financial year (appendix B).
I hope this information is helpful.
Appendix A
_________________________________________________________________________________________________.
Office BA district Staff
Springburn Glasgow North 193
Maryhill Glasgow North 89
City Glasgow North 135
Cumbernauld Glasgow North 88
Cranstonhill Glasgow North 48
Paisley Clyde Coast and Renfrew 284
Johnstone Clyde Coast and Renfrew 7
Greenock Clyde Coast and Renfrew 189
Port Glasgow Clyde Coast and Renfrew 35
Largs Clyde Coast and Renfrew 5
Rothesay Clyde Coast and Renfrew 4
Dunoon Clyde Coast and Renfrew 6
Renfrew Clyde Coast and Renfrew 3
Anniesland Argyll and West 132
Partick Argyll and West 78
Clydebank Argyll and West 168
Dumbarton Argyll and West 12
Alexandria Argyll and West 1
Campbeltown Argyll and West 18
Oban Argyll and West 23
Laurieston Glasgow South 229
Newlands Glasgow South 214
East Kilbride Glasgow South 110
Pollok Glasgow South 18
Craigton Glasgow South 23
Rutherglen Glasgow South 18
Shettleston Glasgow East 145
Provan Glasgow East 90
Bridgeton Glasgow East 124
Dundee Tayside 234
Perth Tayside 93
Arbroath Tayside 83
Dunbermline Fife 84
Kirkcaldy Fife 131
Cowdenbeath Fife 61
Leven Fife 58
Falkirk Forth Valley 138
Stirling Forth Valley 148
Bellshill Lanarkshire 97
Coatbridge Lanarkshire 144
Hamilton Lanarkshire 158
Motherwell Lanarkshire 157
Airdrie Lanarkshire 17
Shotts Lanarkshire 4
Edinburgh Edinburgh and Borders 236
_________________________________________________________________________________________________.
Appendix B: AD12
£
_________________________________________________________________________________________________.
Expenditure
Salaries Goods/services Estate costs Sub-total CSUS District spend
GLW North 8,403,000 649,000 2,757,000 3,406,000 -- 11,809,000
GLW South 9,990,000 787,000 2,470,000 3,257,000 -- 13,247,000
GLW East 5,399,000 444,000 1,609,000 2,053,000 -- 7,452,000
Argyll and West 6,181,000 610,000 1,866,000 2,476,000 -- 8,657,000
Highlands and Islands 4,966,000 587,000 1,428,000 2,015,000 -- 6,981,000
SW Scotland 8,071,000 895,000 2,023,000 2,918,000 -- 10,989,000
Clyde Coast and Renfrew 7,121,000 563,000 1,918,000 2,481,000 -- 9,602,000
Other 6,718,000 5,835,000 375,000 6,210,000 -- 12,928,000
Total 56,849,000 10,370,000 14,446,000 24,816,000 35,703,000 117,368,000
_________________________________________________________________________________________________.
Notes: Other--This covers all expenditure on Centralised Area Teams, Accommodation and Office Services and Central Support Unit
Scotland Central Services--This covers all Operational Support Directorate and centrally funded projects costs
Appendix B: AD13
£
_________________________________________________________________________________________________.
Expenditure
Salaries Goods/services Estate costs Sub-total CSUS District spend
East Edinburgh and 7,090,000 659,000 730,000 1,389,000 -- 8,479,000
Borders
Lothian West and North 5,709,000 546,000 1,606,000 2,152,000 -- 7,861,000
Edinburgh
Fife 5,072,000 539,000 1,506,000 2,045,000 -- 7,117,000
Tayside 6,077,000 599,000 1,738,000 2,337,000 -- 8,414,000
Grampian and Shetland 4,616,000 577,000 1,336,000 1,913,000 -- 6,529,000
Lanarkshire 8,870,000 822,000 2,793,000 3,615,000 -- 12,485,000
Forth Valley 4,260,000 525,000 1,205,000 1,730,000 -- 5,990,000
Other 1,585,000 904,000 2,458,000 3,362,000 -- 4,947,000
Total 43,279,000 5,171,000 13,372,000 18,543,000 -- 61,822,000
_________________________________________________________________________________________________.
Note: Other--This covers all expenditure on Area Personnel Unit, Area Director's Support Team and secondment and voluntary early
retirement
Subjects
Costs; Pay; Staff; Offices; Scotland; Social Security Benefits Agency; Operating costs
Date
15 July 1999
Reference
90791; 335 c303-6W;335 c305-7W
House
House of Commons
To ask the Secretary of State for Social Security, pursuant to his Answer to the honourable Member for Perth of 2nd July, Official Report, columns 305-7, if he will indicate the (a) number of staff employed, (b) wage costs and (c) running costs of each of the branch network offices...
To ask the Secretary of State for Social Security, pursuant to his Answer to the honourable Member for Perth of 2nd July, Official Report, columns 305-7, if he will indicate the (a) number of staff employed, (b) wage costs and (c) running costs of each of the branch network offices...
Asked by
Alasdair Morgan
(Scottish National Party)
Answered by
Stephen Timms
(Labour)
Answering body
Social Security Benefits Agency
Type
Written questions
Status
Answered
Tabled on
7 July 1999
For answer on
15 July 1999
Answered on
15 July 1999
Mr. Alasdair Morgan: To ask the Secretary of State for Social Security, pursuant to his answer to the hon. Member for Perth (Ms
Cunningham) of 2 July 1999, Official Report, columns 305-07, if he will indicate the (a) number of staff employed, (b) wage costs
and (c) running costs of each of the branch network offices of the Benefits Agency in the South of Scotland Region. [90790]
Mr. Timms: The administration of Benefits Agency offices is a matter for Peter Mathison, the Chief Executive of the Benefits Agency.
He will write to the hon. Member.
Letter from Peter Mathison to Mr. Alasdair Morgan, dated 14 July 1999:
The Secretary of State has asked me to reply to your recent question asking, pursuant to his answer to the honourable Member for
Perth of 2 July, to indicate the (a) number of staff employed, (b) wage costs and (c) running costs of the branch network offices of
the Benefits Agency (BA) in the South of Scotland Region.
The number of staff employed by the BA within the South of Scotland is attached at appendix A.
Data on wage and running costs cannot be provided by individual office. Costs are calculated on a District basis. That information
is therefore provided for the Districts within Area Directorates 12 and 13 which cover Scotland. Please see the attached tables
covering the 1998-99 financial year.
I hope this information is helpful.
Appendix A
_________________________________________________________________________________________________.
Office BA district Staff
Ayr South West Scotland 185
Cumnock South West Scotland 5
Dumfries South West Scotland 96
Irvine South West Scotland 155
Kilmarnock South West Scotland 89
Stranraer South West Scotland 39
_________________________________________________________________________________________________.
Appendix B: AD12
£
_________________________________________________________________________________________________.
Expenditure
Salaries Goods/services Estate costs Sub-total CSUS District spend
GLW North 8,403,000 649,000 2,757,000 3,406,000 -- 11,809,000
GLW South 9,990,000 787,000 2,470,000 3,257,000 -- 13,247,000
GLW East 5,399,000 444,000 1,609,000 2,053,000 -- 7,452,000
Argyll and West 6,181,000 610,000 1,866,000 2,476,000 -- 8,657,000
Highlands and Islands 4,966,000 587,000 1,428,000 2,015,000 -- 6,981,000
SW Scotland 8,071,000 895,000 2,023,000 2,918,000 -- 10,989,000
Clyde Coast and Renfrew 7,121,000 563,000 1,918,000 2,481,000 -- 9,602,000
Other 6,718,000 5,835,000 375,000 6,210,000 -- 12,928,000
Total 56,849,000 10,370,000 14,446,000 24,816,000 35,703,000 117,368,000
_________________________________________________________________________________________________.
Notes: Other--This covers all expenditure on Centralised Area Teams, Accommodation and Office Services and Central Support Unit
Scotland Central Services--This covers all Operational Support Directorate and centrally funded projects costs
Appendix B: AD13
£
_________________________________________________________________________________________________.
Expenditure
Salaries Goods/services Estate costs Sub-total CSUS District spend
East Edinburgh and 7,090,000 659,000 730,000 1,389,000 -- 8,479,000
Borders
Lothian West and North 5,709,000 546,000 1,606,000 2,152,000 -- 7,861,000
Edinburgh
Fife 5,072,000 539,000 1,506,000 2,045,000 -- 7,117,000
Tayside 6,077,000 599,000 1,738,000 2,337,000 -- 8,414,000
Grampian and Shetland 4,616,000 577,000 1,336,000 1,913,000 -- 6,529,000
Lanarkshire 8,870,000 822,000 2,793,000 3,615,000 -- 12,485,000
Forth Valley 4,260,000 525,000 1,205,000 1,730,000 -- 5,990,000
Other 1,585,000 904,000 2,458,000 3,362,000 -- 4,947,000
Total 43,279,000 5,171,000 13,372,000 18,543,000 -- 61,822,000
_________________________________________________________________________________________________.
Note: Other--This covers all expenditure on Area Personnel Unit, Area Director's Support Team and secondment and voluntary early
retirement
Subjects
Costs; Pay; Staff; Offices; Scotland; Social Security Benefits Agency; Operating costs
Date
15 July 1999
Reference
90790; 335 c302-3W;335 c304-5W
House
House of Commons
Answered by
Lord Darling of Roulanish
(Labour)
Asked by
Norman A Godman
(Labour)
Answering body
Department of Social Security
Type
Oral answers to questions
To ask the Secretary of State for Social Security, How many staff are employed in Benefits Agency offices (a) in Inverclyde and (b) in Scotland as a whole; and what was the equivalent figure in (i) 1990, (ii) 1993 and (iii) 1996. - Includes figures.
Subjects
Civil servants; Staff; Scotland; Social Security Benefits Agency; Inverclyde; Sema Group
Date
24 May 1999
Reference
332 c1-2
Chamber / Committee
House of Commons chamber
House
House of Commons
To ask the Secretary of State for Social Security, How many staff are employed in Benefits Agency offices (a) in Inverclyde and (b) in Scotland as a whole; and what was the equivalent figure in (i) 1990, (ii) 1993 and (iii) 1996. - Includes figures.
To ask the Secretary of State for Social Security, How many staff are employed in Benefits Agency offices (a) in Inverclyde and (b) in Scotland as a whole; and what was the equivalent figure in (i) 1990, (ii) 1993 and (iii) 1996. - Includes figures.
Asked by
Norman A Godman
(Labour)
Answered by
Lord Darling of Roulanish
(Labour)
Answering body
Department of Social Security
Oral questions - Lead
Status
Answered
Tabled on
10 May 1999
For answer on
24 May 1999
Answered on
24 May 1999
Subjects
Civil servants; Staff; Scotland; Social Security Benefits Agency; Inverclyde; Sema Group
Date
24 May 1999
Reference
332 c1-2; 83991
Chamber / Committee
House of Commons chamber
House
House of Commons
To ask the Secretary of State for Social Security, how many dedicated anti-fraud staff there are in (a) the Benefits Agency and (b) the Child Support Agency. - Includes figures.
To ask the Secretary of State for Social Security, how many dedicated anti-fraud staff there are in (a) the Benefits Agency and (b) the Child Support Agency. - Includes figures.
Asked by
Lord Field of Birkenhead
(Labour)
Answered by
Stephen Timms
(Labour)
Answering body
Department of Social Security
Type
Written questions
Status
Answered
Tabled on
27 April 1999
For answer on
4 May 1999
Answered on
4 May 1999
Mr. Field: To ask the Secretary of State for Social Security how many dedicated anti-fraud staff there are in (a) the Benefits
Agency and (b) the Child Support Agency. [82696]
Mr. Timms: All staff in both Agencies have a vital role to play in reducing fraud and error. In addition, the Benefits Agency has
two specialist fraud investigation teams, the Benefit Fraud Investigation Service and the Benefits Agency Security Investigation
Service, with 5,472 staff in total. The Child Support Agency has fraud liaison officers who refer cases where fraud is suspected to
the Benefit Fraud Investigation Service.
Subjects
Abuse; Civil servants; Child Support Agency; Fraud; Staff; Social security benefits; Social Security Benefits Agency
Date
4 May 1999
Reference
82696; 330 c363W;330 c357W
House
House of Commons
To ask the Secretary of State for Social Security, If he will make a statement on his plans to train and support staff to tackle fraud in the benefit system. (Failed OPQ). - Includes figures and ref to Professionalism in Security project.
To ask the Secretary of State for Social Security, If he will make a statement on his plans to train and support staff to tackle fraud in the benefit system. (Failed OPQ). - Includes figures and ref to Professionalism in Security project.
Asked by
Ben Chapman
(Labour)
Answered by
Stephen Timms
(Labour)
Answering body
Department of Social Security
Type
Written questions
Status
Answered
Tabled on
29 March 1999
For answer on
19 April 1999
Answered on
19 April 1999
Mr. Ben Chapman: To ask the Secretary of State for Social Security if he will make a statement on his plans to train and support
staff to tackle fraud in the benefit system. [79759]
Mr. Timms: The Department is committed to training and developing all staff to deliver their jobs more effectively, in line with the
principles of Investors in People. This commitment applies equally to our staff who tackle fraud in the benefit systems, and who
through their administrative duties help in our prevention of fraud.
In October 1997 the gateway to Income Support was substantially strengthened by introducing more checks at points of known weakness.
Staff were given over 200,000 hours of extra training on the new rules and this was supported by drawing together into a single code
more than 450 separate instructions on how to check and process Income Support claims.
The Benefits Agency (BA) provides extensive training for counter fraud staff ranging from standard interviewing techniques through
to specialist training in the law, surveillance and case preparation for the courts. In June 1997 we set up a joint development
initiative between the BA and Local Authorities to establish commonality across a range of standards and training issues. In
particular the Professionalism In Security (PINS) project is seeking to introduce a new package of accredited training that will
lead to the award of a professional qualification in fraud investigation and will be recognised by both central and local
government.
A foundation level training syllabus has now been finalised and contracts have been awarded for training to improve the
professionalism of investigators and thereby to raise the status and profile of this group. In addition, over 50 students are
already studying for Security Management certificates, diplomas and degrees offered by the University of Leicester.
Research and development work into an advanced level syllabus, a code of conduct, a code of good practice, a security management
framework and centres of excellence is ongoing.
Subjects
Abuse; Fraud; Income support; Qualifications; Staff; Social security benefits; Training; Social Security Benefits Agency
Date
19 April 1999
Reference
79759; 329 c458-9W
House
House of Commons
To ask the Secretary of State for Social Security, what assessment he has made of the report of the Benefit Fraud Inspectorate into Area Directorate 3 of the Benefits Agency, with particular reference to (a) improving staff compliance with operating procedures and (b) encouraging co-operation between the Agency and local...
To ask the Secretary of State for Social Security, what assessment he has made of the report of the Benefit Fraud Inspectorate into Area Directorate 3 of the Benefits Agency, with particular reference to (a) improving staff compliance with operating procedures and (b) encouraging co-operation between the Agency and local...
Asked by
Lord Field of Birkenhead
(Labour)
Answered by
Stephen Timms
(Labour)
Answering body
Department of Social Security
Type
Written questions
Status
Answered
Tabled on
13 April 1999
For answer on
19 April 1999
Answered on
19 April 1999
Mr. Field: To ask the Secretary of State for Social Security what assessment he has made of the report of the Benefit Fraud
Inspectorate into Area Directorate 3 of the Benefits Agency, with particular reference to (a) improving staff compliance with
operating procedures and (b) encouraging co-operation between the Agency and local authorities; and if he will make a statement.
[81112]
Mr. Timms: The fraud strategy paper published on 29 March, `A New Contract for Welfare: Safeguarding Social Security', highlights
the weaknesses of the system that we inherited. The paper also sets out our strategy for dealing with those weaknesses, many of
which have been highlighted in the Benefit Fraud Inspectorate's report.
The Benefits Agency is committed to improving standards and, in response to the issues raised in the BFI report, has produced a
robust and detailed action plan which was published in the report. It has already taken a number of steps to improve staff
compliance to administrative procedures and counter-fraud work. This action plan, together with an annual plan for the Area
Directorate 3, will be reviewed regularly and rigorously to check that standards are achieved.
By working in partnership, councils and the Benefits Agency can fight fraud more effectively, as well as giving better service to
the public. That is why we have earmarked funding in each Benefits Agency area to develop stronger links with local councils.
Liaison between the BA and the local authorities is governed by Service Level Agreements (SLAs) at local level, based on national
models. All SLAs have been revised recently and cover core activities on benefit administration and fraud and give each party a
clear statement of how co-operation should work in practice.
Subjects
Abuse; Cooperation; Fraud; Local government; Staff; Social security benefits; Standards; Social Security Benefits Agency
Date
19 April 1999
Reference
81112; 329 c459W
House
House of Commons
Type
Command papers
Author
Department of Social Security; Treasury
Laid on
30 March 1999
Subjects
Cost effectiveness; Administration; Executive agencies; Child Support Agency; Department of Social Security; Finance; Expenditure; Government departments; Payments; Public expenditure; Staff; Social security; Social security benefits; Reform; Social services; Social Security Contributions Agency; Social Security Benefits Agency; New deal schemes; Information Technology Services Agency; War Pensions Agency
Commons Library location
CS 214
Date
30 March 1999
Reference
Cm 4214
House
House of Commons
To ask the Secretary of State for Social Security, how he intends to inform all DSS and Benefits Agency staff of the developing policies towards carers outlined in the National Strategy for Carers. - Includes ref to Benefits Agency booklet 'Work and Family'.
To ask the Secretary of State for Social Security, how he intends to inform all DSS and Benefits Agency staff of the developing policies towards carers outlined in the National Strategy for Carers. - Includes ref to Benefits Agency booklet 'Work and Family'.
Asked by
David Kidney
(Labour)
Answered by
Hugh Bayley
(Labour)
Answering body
Department of Social Security
Type
Written questions
Status
Answered
Tabled on
22 March 1999
For answer on
30 March 1999
Answered on
30 March 1999
Mr. Kidney: To ask the Secretary of State for Social Security how he intends to inform all DSS and Benefits Agency staff of the
developing policies towards carers outlined in the national strategy for carers. [78551]
Mr. Bayley: The report of the National Carers' Strategy is an important document for all Government Departments. As an employer we
recognise the importance of personnel policies which meet the needs of our staff, a number of whom have caring responsibilities for
elderly, sick or disabled relatives. Without such policies, it would be difficult to recruit and retain the best people and
significant numbers of our staff would be unable to achieve their full potential. It is clearly in our business interests to ensure
that our workforce is committed and contented and this means that we must take account of caring commitments. Our policies have
developed and are still developing in line with the changing requirements of staff whilst taking account of the National Carers
Strategy.
All of the Department's business units have recently been involved in reviews of their childcare and family friendly policies. One
of the outcomes of this assessment is that there is a need to communicate our strategy for staff with caring responsibilities more
effectively. Consequently the Benefits Agency issued a booklet, "Work and Family" to all its staff in November and DSS HQ are
intending to do the same.
Where staff are involved in designing and implementing policy initiatives and commitments, such as the Single Work Focused Gateway
and the State Second Pension, we are already taking steps to ensure that they will receive the appropriate information and training
to support the Strategy's main objectives.
Subjects
Carers; Department of Social Security; Staff; Social Security Benefits Agency
Date
30 March 1999
Reference
78551; 328 c623W
House
House of Commons
To ask the Secretary of State for Social Security, what evaluation he has made of the effectiveness of the training undertaken by staff conducting Benefit Integrity Project interviews. - Inc text of letter from Peter Mathison of the Benefits Agency.
To ask the Secretary of State for Social Security, what evaluation he has made of the effectiveness of the training undertaken by staff conducting Benefit Integrity Project interviews. - Inc text of letter from Peter Mathison of the Benefits Agency.
Asked by
Paul Burstow
(Liberal Democrat)
Answered by
Hugh Bayley
(Labour)
Answering body
Social Security Benefits Agency
Type
Written questions
Status
Answered
Tabled on
16 March 1999
For answer on
23 March 1999
Answered on
23 March 1999
Mr. Burstow: To ask the Secretary of State for Social Security what evaluation he has made of the effectiveness of the training
undertaken by staff conducting Benefit Integrity Project interviews. [77890]
Mr. Bayley: The training of Benefits Agency Staff is a matter for Peter Mathison, Chief Executive of the Agency. He will write to
the hon. Member.
Letter from Peter Mathison to Mr. Paul Burstow, dated 22 March 1999:
The Secretary of State for Social Security has asked me to reply to your recent Parliamentary Question asking what evaluation he has
made of the effectiveness of the training undertaken by staff conducting Benefit Integrity Project interviews.
The Benefits Agency is committed to high quality training and all training courses, including those delivered to Benefit Integrity
Project staff, are evaluated on an ongoing basis with training needs under continual review.
All training events, including refresher training undertaken with input from the Disablement Income Group (DIG), have been
separately evaluated for their effectiveness. Post-course evaluation questionnaires are completed by all staff and post-training
workshops have been carried out. This information has been used to further improve the training.
The findings of the evaluation were that the training: sufficiently equipped the visiting staff to be able to carry out the visits
focused on good practices reinforced the purpose of the project
Managers accompany visiting staff on a number of visits each year to ensure that the training principles have been assimilated.
There has been much positive feedback from customers on how the visits have been carried out.
DIG has prepared a report for the Benefits Agency that summarises their input into the training. They have made valuable suggestions
for the future. We will be using their findings and our own evaluation to develop training for staff who will be working on the new
periodic enquiry process from April 1999.
Subjects
Disability living allowance; Interviews; Staff; Training; Social Security Benefits Agency; Benefit integrity project
Date
23 March 1999
Reference
328 c149W; 77890
House
House of Commons
To ask the Secretary of State for Social Security, how many people were employed by the Benefits Agency on the last day for which a figure is available. - Includes figures and text of letter from Peter Mathison of Benefits Agency.
To ask the Secretary of State for Social Security, how many people were employed by the Benefits Agency on the last day for which a figure is available. - Includes figures and text of letter from Peter Mathison of Benefits Agency.
Asked by
Audrey Wise
(Labour)
Answered by
Angela Eagle
(Labour)
Answering body
Social Security Benefits Agency
Type
Written questions
Status
Answered
Tabled on
23 February 1999
For answer on
3 March 1999
Answered on
3 March 1999
Audrey Wise: To ask the Secretary of State for Social Security how many people were employed by the Benefits Agency on the last day
for which a figure is available. [73626]
Angela Eagle: Staffing of the Benefits Agency is a matter for the Chief Executive, Peter Mathison. He will write to my hon. Friend.
Letter from Peter Mathison to Audrey Wise, dated 2 March 1999:
The Secretary of Social Security has asked me to reply to your recent Parliamentary Question asking how many staff were employed by
the Benefits Agency on the last day for which a figure is available.
As at 31 January 1999, the Benefits Agency had a total of 74307 staff in post. In addition, there were 3934 staff employed on casual
contracts.
I hope that this is helpful.
Subjects
Civil servants; Staff; Social Security Benefits Agency
Date
3 March 1999
Reference
73626; 326 c800W
House
House of Commons
To ask the Secretary of State for Social Security, what proportion of personal advisers required for the Single Gateway to Benefit is planned to be recruited from outside the employment and benefit agencies.
To ask the Secretary of State for Social Security, what proportion of personal advisers required for the Single Gateway to Benefit is planned to be recruited from outside the employment and benefit agencies.
Asked by
Iain Duncan Smith
(Conservative)
Answered by
Angela Eagle
(Labour)
Answering body
Department of Social Security
Type
Written questions
Status
Answered
Tabled on
24 February 1999
For answer on
2 March 1999
Answered on
2 March 1999
Mr. Duncan Smith: To ask the Secretary of State for Social Security what proportion of personal advisers required for the Single
Gateway to Benefit is planned to be recruited from outside the employment and benefit agencies. [73988]
Angela Eagle: The recruitment arrangements for Personal Adviser posts have been developed to fill posts, as far as possible, using
existing staff in the Employment Service, the Benefits Agency and the Local Authorities. Staff whose current job is directly
affected by the introduction of Single Work-Focused Gateway will have priority.
Staff will be selected for Personal Adviser posts on the basis of their suitability and competence for the work. There is no
pre-determined proportion of posts to be filled by staff from the Employment Service, the Benefits Agency or the Local Authorities.
If there are insufficient suitable internal candidates to fill posts, external recruitment will be considered.
Four of the pilots will be run by the private/voluntary sectors. They may wish to use their own staff to undertake the service or
may contract existing Employment Service, Benefits Agency and Local Authority staff.
Subjects
Advisory services; Recruitment; Staff; Social security benefits; Social Security Benefits Agency; ONE programme; Employment Service
Date
2 March 1999
Reference
73988; 326 c712W
House
House of Commons
To ask the Secretary of State for Social Security, how many staff in the Benefits Agency have been employed for less than (a) three months, (b) six months, (c) one year and (d) two years. - Includes table and text of letter from Peter Mathison of Benefits Agency.
To ask the Secretary of State for Social Security, how many staff in the Benefits Agency have been employed for less than (a) three months, (b) six months, (c) one year and (d) two years. - Includes table and text of letter from Peter Mathison of Benefits Agency.
Asked by
Terry Rooney
(Labour)
Answered by
Angela Eagle
(Labour)
Answering body
Social Security Benefits Agency
Type
Written questions
Status
Answered
Tabled on
28 January 1999
For answer on
4 February 1999
Answered on
4 February 1999
Mr. Rooney: To ask the Secretary of State for Social Security how many staff in the Benefits Agency have been employed for less than
(a) three months, (b) six months, (c) one year and (d) two years. [68941]
Angela Eagle: The administration of the Benefits Agency is a matter for the Chief Executive, Peter Mathison. He will write to the
hon. Member.
Letter from Peter Mathison to Mr. Terry Rooney, dated 3 February 1999:
The Secretary of State for Social Security has asked me to reply to your recent Parliamentary Question asking how many staff in the
Benefits Agency have been employed for less than (a) three months, (b) six months, (c) one year and (d) two years.
The information you have asked for is included in the attached table.
As at 31 December 1998 the Agency employed 66,638 members of staff who had been employed for two years or more.
I hope you find this reply helpful.
Benefits Agency permanent and fixed term appointment staff by length of service as at 31 December 1998
_________________________________________________________________________________________________.
Length of service Permanent and fixed-term contract Casual staff
Less than 3 months 1,478 1,258
3 to 6 months 1,429 1,251
6 months to 1 year 2,342 1,093
1 to 2 years 1,718 291
Total 6,967 3,893
_________________________________________________________________________________________________.
Note: Figures are provisional and subject to change
Subjects
Staff; Social Security Benefits Agency
Date
4 February 1999
Reference
68941; 324 c780W
House
House of Commons
To ask the Secretary of State for Social Security, what instructions are issued to Benefits Agency staff who deal with the public requiring them to identify themselves. - Including text of letter from Peter Mathison of the Benefits Agency.
To ask the Secretary of State for Social Security, what instructions are issued to Benefits Agency staff who deal with the public requiring them to identify themselves. - Including text of letter from Peter Mathison of the Benefits Agency.
Asked by
Claire Ward
(Labour)
Answered by
Angela Eagle
(Labour)
Answering body
Social Security Benefits Agency
Type
Written questions
Status
Answered
Tabled on
25 November 1998
For answer on
7 December 1998
Answered on
7 December 1998
Ms Ward: To ask the Secretary of State for Social Security what instructions are issued to Benefits Agency staff who deal with the
public requiring them to identify themselves. [61626]
Angela Eagle: The administration of the Benefits Agency is a matter for its Chief Executive, Peter Mathison. He will write to my
hon. Friend.
Letter from Peter Mathison to Ms Claire Ward, dated 3 December 1998:
I am replying to your recent Parliamentary Question about the instructions issued to Benefits Agency staff who deal with the public
requiring them to identify themselves.
Benefits Agency policy on the issue of staff giving their names to customers is as follows:
When dealing with the public inside the office, staff should:
give their name on the telephone and in letters
wear name badges.
Name badges should normally display either the member of staff's:
surname and forename or initials or
forename and job title (job title alone is not sufficient).
Staff should not give their name if they have reasons for believing that their safety is at risk.
If staff feel that their safety is at risk by providing their actual name, they have the right, following consultation with
management, to use an office name. This should be sensible and should be consistently used by that member of staff on all office
business.
BA does not expect staff to wear name badges outside the office. They should normally give their name if requested unless they feel
that their personal safety is at risk. Staff who carry an ID card must show it on arrival and give their name if asked.
These instructions are contained in the BA Conditions of Service Manual and are referred to in the letter issued to staff taking up
permanent appointment.
I hope you find this reply is helpful.
Subjects
Staff; Proof of identity; Social Security Benefits Agency
Date
7 December 1998
Reference
322 c1W; 61626
House
House of Commons