1-10 of 10 results for subject:Funerals
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To ask the Secretary of State for Housing, Communities and Local Government, what assessment he has made of the adequacy of consumer protection provided by at-need funeral, cremation and burial services offered by Local Authorities.
To ask the Secretary of State for Housing, Communities and Local Government, what assessment he has made of the adequacy of consumer protection provided by at-need funeral, cremation and burial services offered by Local Authorities.
The Government does not collect this information and has therefore not done any assessments.
The Department of Health and Social Care is leading the cross-government response to the Fuller Inquiry and will publish a full response to the Inquiry’s recommendations, including consideration of the funeral sector, by summer 2026.
To ask the Secretary of State for Housing, Communities and Local Government, what assessment he has made of the value for money of at-need funeral, cremation and burial services offered by Local Authorities.
To ask the Secretary of State for Housing, Communities and Local Government, what assessment he has made of the value for money of at-need funeral, cremation and burial services offered by Local Authorities.
The Government does not collect this information and has therefore not done any assessments.
The Department of Health and Social Care is leading the cross-government response to the Fuller Inquiry and will publish a full response to the Inquiry’s recommendations, including consideration of the funeral sector, by summer 2026.
To ask the Secretary of State for Housing, Communities and Local Government, what information his Department collects annually from Local Authorities on the provision of cremation and burial services; and if he will publish that data.
To ask the Secretary of State for Housing, Communities and Local Government, what information his Department collects annually from Local Authorities on the provision of cremation and burial services; and if he will publish that data.
The Government does not collect this information and has therefore not done any assessments.
The Department of Health and Social Care is leading the cross-government response to the Fuller Inquiry and will publish a full response to the Inquiry’s recommendations, including consideration of the funeral sector, by summer 2026.
To ask the Secretary of State for Housing, Communities and Local Government, what information his Department collects annually from Local Authorities on the provision of pre-need and at-need funeral services; and if he will publish that data.
To ask the Secretary of State for Housing, Communities and Local Government, what information his Department collects annually from Local Authorities on the provision of pre-need and at-need funeral services; and if he will publish that data.
The Government does not collect this information and has therefore not done any assessments.
The Department of Health and Social Care is leading the cross-government response to the Fuller Inquiry and will publish a full response to the Inquiry’s recommendations, including consideration of the funeral sector, by summer 2026.
To ask the Secretary of State for Business and Trade, what assessment his Department has made of the adequacy of the fulfilment of consumer requirements in the (a) funeral, (b) cremation and (c) burial services sectors.
To ask the Secretary of State for Business and Trade, what assessment his Department has made of the adequacy of the fulfilment of consumer requirements in the (a) funeral, (b) cremation and (c) burial services sectors.
The Department for Business and Trade has not undertaken a separate assessment of consumer requirements in the funeral, cremation and burial services sectors. The Competition and Markets Authority's funerals market investigation identified concerns about consumer outcomes in funeral markets and introduced the Funerals Market Investigation Order 2021 to improve transparency and support informed consumer choice.
To ask the Secretary of State for Justice, what discussions he has had with local authorities on their compliance with advertising standards for the provision of funeral and cremation services.
To ask the Secretary of State for Justice, what discussions he has had with local authorities on their compliance with advertising standards for the provision of funeral and cremation services.
The Ministry of Justice is responsible for the legislative framework to which local authorities’ provision of burial and cremation is subject. However, we do not have day-to-day operational oversight of public cemeteries and crematoria, which are managed locally in line with relevant priorities.
In addition, the Competition and Markets Authority’s (CMA’s) Funerals Market Investigation Order 2021 (Funerals Market Investigation Order 2021 - GOV.UK) requires all crematorium operators to display specified price information and supply it to customers and local funeral directors; to provide the CMA with specified revenue and volume information; and to provide an annual compliance statement to the CMA.
More generally, local authorities should ensure that publicity complies with all applicable statutory provisions, including the Code of Recommended Practice on Local Authority Publicity 2011 (1878324.pdf). Paid-for advertising must comply with the Advertising Standards Authority’s Advertising Codes.
To ask the Chancellor of the Exchequer, whether consumers that purchase pre-paid funeral services from a Local Authority are able to (i) access the Financial Services Compensation Scheme and (ii) make a complaint to the Financial Ombudsman Service.
To ask the Chancellor of the Exchequer, whether consumers that purchase pre-paid funeral services from a Local Authority are able to (i) access the Financial Services Compensation Scheme and (ii) make a complaint to the Financial Ombudsman Service.
The Government legislated in 2021 to bring pre-paid funeral plan providers and intermediaries within the regulatory remit of the Financial Conduct Authority (FCA). This made it illegal for firms to sell pre-paid funeral plans without authorisation from the FCA, protecting 1.6 million customers and their families.
In the preceding public consultation in 2019, the Government stated it had not seen evidence that plans offered by local authorities required regulation from a conduct or prudential perspective. The Government therefore proposed that local authorities should be excluded from FCA regulation, and this position was maintained in the consultation response published in March 2020. The Government is committed to regulating only where there is a clear case for doing so.
Pre-paid funeral plans bought from local authorities fall outside the remit of the Financial Services Compensation Scheme or the Financial Ombudsman Service. Residents who are unhappy with the service they have received can raise a complaint directly with their local authority. Where a complaint remains unresolved, residents in England can submit a complaint to the Local Government and Social Care Ombudsman.
To ask the Chancellor of the Exchequer, what steps her Department is taking to ensure that people who purchase pre-paid funeral services from a Local Authority outside of current Financial Conduct Authority and Competitions and Markets Authority regulation have adequate consumer protections.
To ask the Chancellor of the Exchequer, what steps her Department is taking to ensure that people who purchase pre-paid funeral services from a Local Authority outside of current Financial Conduct Authority and Competitions and Markets Authority regulation have adequate consumer protections.
The Government legislated in 2021 to bring pre-paid funeral plan providers and intermediaries within the regulatory remit of the Financial Conduct Authority (FCA). This made it illegal for firms to sell pre-paid funeral plans without authorisation from the FCA, protecting 1.6 million customers and their families.
In the preceding public consultation in 2019, the Government stated it had not seen evidence that plans offered by local authorities required regulation from a conduct or prudential perspective. The Government therefore proposed that local authorities should be excluded from FCA regulation, and this position was maintained in the consultation response published in March 2020. The Government is committed to regulating only where there is a clear case for doing so.
Pre-paid funeral plans bought from local authorities fall outside the remit of the Financial Services Compensation Scheme or the Financial Ombudsman Service. Residents who are unhappy with the service they have received can raise a complaint directly with their local authority. Where a complaint remains unresolved, residents in England can submit a complaint to the Local Government and Social Care Ombudsman.
To ask the Chancellor of the Exchequer, whether her Department plans to review the current exemption for Local Authorities from Financial Conduct Authority regulation for pre-need funeral and cremation services.
To ask the Chancellor of the Exchequer, whether her Department plans to review the current exemption for Local Authorities from Financial Conduct Authority regulation for pre-need funeral and cremation services.
The Government legislated in 2021 to bring pre-paid funeral plan providers and intermediaries within the regulatory remit of the Financial Conduct Authority (FCA). This made it illegal for firms to sell pre-paid funeral plans without authorisation from the FCA, protecting 1.6 million customers and their families.
In the preceding public consultation in 2019, the Government stated it had not seen evidence that plans offered by local authorities required regulation from a conduct or prudential perspective. The Government therefore proposed that local authorities should be excluded from FCA regulation, and this position was maintained in the consultation response published in March 2020. The Government is committed to regulating only where there is a clear case for doing so.
Pre-paid funeral plans bought from local authorities fall outside the remit of the Financial Services Compensation Scheme or the Financial Ombudsman Service. Residents who are unhappy with the service they have received can raise a complaint directly with their local authority. Where a complaint remains unresolved, residents in England can submit a complaint to the Local Government and Social Care Ombudsman.
To ask the Chancellor of the Exchequer, what assessment her Department has made of the potential merits of ending the current exemption for Local Authorities from Financial Conduct Authority regulation for pre-need funeral and cremation services.
To ask the Chancellor of the Exchequer, what assessment her Department has made of the potential merits of ending the current exemption for Local Authorities from Financial Conduct Authority regulation for pre-need funeral and cremation services.
The Government legislated in 2021 to bring pre-paid funeral plan providers and intermediaries within the regulatory remit of the Financial Conduct Authority (FCA). This made it illegal for firms to sell pre-paid funeral plans without authorisation from the FCA, protecting 1.6 million customers and their families.
In the preceding public consultation in 2019, the Government stated it had not seen evidence that plans offered by local authorities required regulation from a conduct or prudential perspective. The Government therefore proposed that local authorities should be excluded from FCA regulation, and this position was maintained in the consultation response published in March 2020. The Government is committed to regulating only where there is a clear case for doing so.
Pre-paid funeral plans bought from local authorities fall outside the remit of the Financial Services Compensation Scheme or the Financial Ombudsman Service. Residents who are unhappy with the service they have received can raise a complaint directly with their local authority. Where a complaint remains unresolved, residents in England can submit a complaint to the Local Government and Social Care Ombudsman.