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Is the Minister actually asking for reluctant subscribers to stay with a service just because it is a charity? I find that really difficult to understand. We have to think of that person who goes in, looks at something, says, “I don’t really want to be a part of this”, and chooses to leave. They should have a right to do that.
Is the Minister actually asking for reluctant subscribers to stay with a service just because it is a charity? I find that really difficult to understand. We have to think of that person who goes in, looks at something, says, “I don’t really want to be a part of this”, and chooses to leave. They should have a right to do that.
Every consumer has a right to do that under current consumer protections. They have a cooling-off period of 14 days to cancel that subscription
if it is a distance subscription. Under the new Act, if the subscription is taken up or renewed in person, the cooling-off period is extended to 14 days, so consumers will have the right to cancel or stay within the subscription.