My Planned Care is a web-based platform that provides waiting time data by speciality and National Health Service trust, for both first outpatient appointment and treatment. It is available to all, including patients, carers, voluntary sector organisations, patient organisations, Patient Advice and Liaison Service hospital teams and general practices.

The NHS App provides secure access to a range of NHS services including a user’s medical record, the ability to order repeat prescriptions and to book or manage appointments.

The latest statistics for the number of general practitioner (GP) appointments booked through the NHS App in each of the last 12 months up to May 2023 are as follows:

The latest statistics for the number of NHS App users who accessed their own primary care records through the NHS App in each of the following 12 months up to May 2023 are as follows:

Month Total Number of App Users

June 2022 4,876,826

July 2022 4,805,862

August 2022 4,914,399

September 2022 5,025,642

October 2022 6,021,545

November 2022 5,760,229

December 2022 4,791,390

January 2023 6,085,907

February 2033 5,860,341

March 2023 7,020,045

April 2023 6,353,840

May 2023 7,001,869

The NHS England Cyber Security Operations Centre (CSOC) monitors over 2 million devices across the NHS IT estate, identifying and preventing cyber threats. This includes monitoring the number of National Health Service computers using Windows XP and Windows 7, which stands at approximately 0.58% of the visible NHS estate.

The Department works with NHS England to monitor levels of unsupported systems across the NHS estate and to ensure that the risks are being appropriately managed. This includes taking regulatory action where organisations are not doing so. Where organisations are still running operating systems such as Windows 7 or Windows XP, such as on some large, legacy clinical devices, they are required to implement additional controls to manage the cyber security risk.

NHS Digital, now part of NHS England, manage the national contractual arrangements for Microsoft, which includes the provision of Microsoft Teams. NHS Digital undertake a national level assessment to DCB159, an Information Standards Notice for Secure Email Standards, which include some of the requirements of the Digital Technology Assessment Criteria (DTAC). They have not undertaken a full assessment against the DTAC.

As each National Health Service organisation’s Office 365 tenant is configured individually, each NHS organisation is also required to undertake assessments including clinical safety and cyber security, which also form part of the DTAC.

NHS Digital, now part of NHS England, manage the national contractual arrangements for Microsoft, which includes the provision of Microsoft Teams. NHS Digital undertake a national level assessment to DCB159, an Information Standards Notice for Secure Email Standards, which include some of the requirements of the Digital Technology Assessment Criteria (DTAC). They have not undertaken a full assessment against the DTAC.

As each National Health Service organisation’s Office 365 tenant is configured individually, each NHS organisation is also required to undertake assessments including clinical safety and cyber security, which also form part of the DTAC.

Digital Technology Assessment Criteria was launched in February 2021. We therefore do not believe that an assessment was made by NHS Digital when contracting with Microsoft against the Digital Technology Assessment Criteria as it was in consultation phase. National Health Service organisations may have chosen to use Microsoft Teams locally prior to 2021.

No assessment has been made. Proximie has been used by Royal Free London NHS Foundation Trust and Guy's and St Thomas' NHS Foundation Trust to help surgeons give instructions about a procedure to surgical colleagues at another hospital, during an operation, by marking procedural annotations and instructions on the screen of their tablet, computer, mobile phone. It was also used to during the COVID-19 pandemic to help limit the number of people in an operating theatre without reducing the clinical expertise.

The National Health Service artificial intelligence (AI) lab was created in 2019 to enable the adoption of safe, effective and ethical AI technologies to improve the quality of care and productivity. The AI Lab has provided more than £100 million to 77 of the most promising AI technologies to accelerate the evaluation and deployment of AI in the NHS in collaboration with the health and care sector and industry and technology leaders.

As of 11 October 2022, there were 30,280,878 registered users of the NHS App.