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To ask the Secretary of State for Work and Pensions, which categories of claimants had their contact with work coaches reduced in the last 12 months.
To ask the Secretary of State for Work and Pensions, which categories of claimants had their contact with work coaches reduced in the last 12 months.
A policy change in August 2023 reduced the level of contact Jobcentre work coaches have with Universal Credit (UC) Intensive Work Search (IWS) claimants participating in contracted employment provision, including the Restart Scheme, from fortnightly to monthly. This was to reduce duplication of effort.
The Government announced an investment over 5 years of £3.5bn at Spring Budget to boost workforce participation and £2.5 billion at Autumn Statement as part its Back to Work plan to significantly expand available support and transform the way people interact with the benefits system.
To ask the Secretary of State for Work and Pensions, with reference to the Autumn Statement 2022, published on 17 November 2022, whether his Department has informed in-work claimants of Universal Credit that they will be required to meet with work coaches.
To ask the Secretary of State for Work and Pensions, with reference to the Autumn Statement 2022, published on 17 November 2022, whether his Department has informed in-work claimants of Universal Credit that they will be required to meet with work coaches.
Working Universal Credit claimants who wish to access support to progress to greater earnings and or more work can volunteer for our In-Work Progression offer which is currently being trialled across various parts of Great Britain.
As announced at Autumn Statement, requirements to meet with a work coach will start from September 2023. We are currently developing our approach, including how and when impacted claimants will be contacted and will set out further details in due course.
To ask the Secretary of State for Work and Pensions, with reference to the Autumn Statement 2022, published on 17 November 2022, whether his Department plans to recruit additional work coaches to deal with the increased caseload of Universal Credit claimants.
To ask the Secretary of State for Work and Pensions, with reference to the Autumn Statement 2022, published on 17 November 2022, whether his Department plans to recruit additional work coaches to deal with the increased caseload of Universal Credit claimants.
We are continuously employing more staff and have plans to recruit further to enable us to meet outcomes, subject to fiscal events and departmental finances.
The Department continually impacts and assesses the service being offered to customers. Staff numbers are reviewed on an ongoing basis, in line with the latest economic and benefit forecasts. The Department has governance controls in place at all levels of forecasting and modelling to ensure the estimated numbers of staff needed to meet demand for our services are robust and affordable.
All new work announced in any Fiscal Statement will need to be built into forecasts and funding assessed by HM Treasury. Until DWP planning receives both elements, we would not be in a position to comment on whether we will have additional resources for new areas of work.
On a point of order, Mr Speaker. I apologise to Members for delaying the debate, but this is the first opportunity I have had to do this, and it has to be done promptly after the event itself.
Yesterday, I was on a Statutory Instrument Committee dealing with a Department for...
On a point of order, Mr Speaker. I apologise to Members for delaying the debate, but this is the first opportunity I have had to do this, and it has to be done promptly after the event itself.
Yesterday, I was on a Statutory Instrument Committee dealing with a Department for...
That this House notes the decision of the Department for Work and Pensions to considerably increase face-to-face services in job centres across the UK without formal consultation with trade unions; is concerned that the Department for Work and Pensions has failed to conduct adequate risk assessments in advance of the increased activity within job centres and the potential increased risk to local communities; is aware that increased face-to-face activity is being focused on certain groups including 18 to 24 year olds, many of whom are yet to receive their covid-19 vaccinations; notes that the Public and Commercial Service Union (PCS), which represents thousands of job centre staff across the UK, is currently conducting a consultative ballot regarding health and safety in the workplace; supports PCS’ calls for a measured approach to the full reopening of job centres to ensure communities, staff and claimants are safe; applauds the tireless efforts of job centre staff who have done their upmost during the covid-19 outbreak to support claimants and have performed to a high standard using mainly digital means; and calls on the Government and for Work and Pensions to immediately reverse recent increases in face-to-face activity until such a time as communities can be adequately protected and the vaccination programme has been completed for all age groups.
That this House notes the decision of the Department for Work and Pensions to considerably increase face-to-face services in job centres across the UK without formal consultation with trade unions; is concerned that the Department for Work and Pensions has failed to conduct adequate risk assessments in advance of the...
To ask the Secretary of State for Work and Pensions what definition he uses for (a) expectations for sanctions referrals and (b) targets for Jobcentre Plus staff.
To ask the Secretary of State for Work and Pensions what definition he uses for (a) expectations for sanctions referrals and (b) targets for Jobcentre Plus staff.
The information is as follows:
(a) There are no sanction targets or expectations for number of referrals.
(b) Departmental Performance Agreements replaced top-down targets with planning assumptions, introducing a more flexible culture of continuous improvement to drive up individual and organisational performance and providing greater value for money to deliver high quality public services.
(3) which organisations Jobcentre Plus have encouraged to co-locate with its branches at (a) London Heathrow, (b) London Denmark Street, (c) London Harrow Station Road, (d) Camberwell, (e) Bluewater Recruitment Centre, (f) Chelmsford Beeches Road, (g) Edinburgh City, (h) Dundee Gellatly Street, (i) Aberdeen Chapel Street, (j) Glasgow Shawlands, (k)...
(3) which organisations Jobcentre Plus have encouraged to co-locate with its branches at (a) London Heathrow, (b) London Denmark Street, (c) London Harrow Station Road, (d) Camberwell, (e) Bluewater Recruitment Centre, (f) Chelmsford Beeches Road, (g) Edinburgh City, (h) Dundee Gellatly Street, (i) Aberdeen Chapel Street, (j) Glasgow Shawlands, (k)...
(2) when he expects Jobcentre Plus's review of the jobcentre estate to be concluded; how many branches of Jobcentre Plus have been announced for closure as part of that review to date; what services are available from each branch announced for closure; and on what date each branch will close;
(2) when he expects Jobcentre Plus's review of the jobcentre estate to be concluded; how many branches of Jobcentre Plus have been announced for closure as part of that review to date; what services are available from each branch announced for closure; and on what date each branch will close;
To ask the Secretary of State for Work and Pensions (1) what estimate he has made of the potential savings to the public purse arising from the closure of Jobcentre Plus branches at (a) London Heathrow, (b) London Denmark Street, (c) London Harrow Station Road, (d) Camberwell, (e) Bluewater Recruitment...
To ask the Secretary of State for Work and Pensions (1) what estimate he has made of the potential savings to the public purse arising from the closure of Jobcentre Plus branches at (a) London Heathrow, (b) London Denmark Street, (c) London Harrow Station Road, (d) Camberwell, (e) Bluewater Recruitment...
That this House notes with concern the Jobcentre Plus announcement of the closure of five contact centres at Caerphilly, Clydebank, Grimsby, Liverpool and Preston and 17 benefit processing centres in Arbroath, Ayr, Broadstairs, Cannock, Carlisle, Castleford, Chester, Exeter, Halifax, Hartlepool, Huyton, Lincoln, Luton, Mansfield, Sutton-in-Ashfield, Southampton and Yeovil; further notes that these closures threaten 2,400 jobs; believes that with unemployment standing at 2.5 million, now is the worst time to make cuts to services that will affect the time taken in paying unemployed people the benefits to which they are entitled and reliant upon for an income; further notes that the Office for Budget Responsibility has predicted that unemployment levels will continue to increase in 2012; and calls on the Secretary of State for Work and Pensions to reconsider this decision and commit to discussing this decision with trade unions representing Jobcentre Plus staff under threat of losing their jobs.
That this House notes with concern the Jobcentre Plus announcement of the closure of five contact centres at Caerphilly, Clydebank, Grimsby, Liverpool and Preston and 17 benefit processing centres in Arbroath, Ayr, Broadstairs, Cannock, Carlisle, Castleford, Chester, Exeter, Halifax, Hartlepool, Huyton, Lincoln, Luton, Mansfield, Sutton-in-Ashfield, Southampton and Yeovil; further notes...
I do not know why my hon. Friend is dismissive, quite honestly. We have engaged in a fruitful debate until now. If a person declines a job, sanctions are available under the existing system. This provision introduces a sanction that forces people to work for their benefits. That is what...
I do not know why my hon. Friend is dismissive, quite honestly. We have engaged in a fruitful debate until now. If a person declines a job, sanctions are available under the existing system. This provision introduces a sanction that forces people to work for their benefits. That is what...
The Government's scheme is called "work for your benefit", so I think that it can be translated into a requirement to work to receive benefit. I commend the schemes that my hon. Friend has recommended, which are voluntary schemes.
The Government's scheme is called "work for your benefit", so I think that it can be translated into a requirement to work to receive benefit. I commend the schemes that my hon. Friend has recommended, which are voluntary schemes.
Will my hon. Friend give way?
Will my hon. Friend give way?
I wholeheartedly share my hon. Friend's views on incentivisation—we have discussed that—and on sanctions not working. They not only do not work, but they are counter-productive at times. Most of us have seen—particularly through the asylum regime—that not only are they driving people into absolute poverty in some instances, but...
I wholeheartedly share my hon. Friend's views on incentivisation—we have discussed that—and on sanctions not working. They not only do not work, but they are counter-productive at times. Most of us have seen—particularly through the asylum regime—that not only are they driving people into absolute poverty in some instances, but...
This is the removal of the younger rate.
This is the removal of the younger rate.
There is an argument that the Government, taking a very short-sighted approach, may well want to do exactly that—drive down the headcount. They may try to look at the issue as a cuts exercise, or a reduction-of-expenditure exercise, and dress it up as a way of increasing performance and getting...
There is an argument that the Government, taking a very short-sighted approach, may well want to do exactly that—drive down the headcount. They may try to look at the issue as a cuts exercise, or a reduction-of-expenditure exercise, and dress it up as a way of increasing performance and getting...
We are aware of some comparisons of wage rates, which are considerably lower in the private sector. We are also aware of the high turnover of staff in the private sector, which is possibly a result of the management style, but also a result of conditions of work and wage...
We are aware of some comparisons of wage rates, which are considerably lower in the private sector. We are also aware of the high turnover of staff in the private sector, which is possibly a result of the management style, but also a result of conditions of work and wage...
I thank my hon. Friend for his intervention, and I want to come on to that. I have trawled the different pieces of research the Department has undertaken to find evidence for developing this policy and establishing its potential success. I have been trying to discover the genesis of the...
I thank my hon. Friend for his intervention, and I want to come on to that. I have trawled the different pieces of research the Department has undertaken to find evidence for developing this policy and establishing its potential success. I have been trying to discover the genesis of the...
I think the Bill introduces sanctions that, as we all know from our weekly advice surgeries, are usually applied against the most vulnerable and confused and those who live the most chaotic lives. In addition, they introduce a stigma to the process: under this Bill, support, advice and assistance are...
I think the Bill introduces sanctions that, as we all know from our weekly advice surgeries, are usually applied against the most vulnerable and confused and those who live the most chaotic lives. In addition, they introduce a stigma to the process: under this Bill, support, advice and assistance are...
This is a large group of amendments and new clauses, some of which I shall wish to press to a vote. I shall deal with them in a bureaucratic fashion, for which I apologise. The first block consists of amendments 11 to 14 and amendment 16, which seek to make...
This is a large group of amendments and new clauses, some of which I shall wish to press to a vote. I shall deal with them in a bureaucratic fashion, for which I apologise. The first block consists of amendments 11 to 14 and amendment 16, which seek to make...