I am afraid that I am one of those who has been distracted, and I will not be able to remain to speak in the debate. I took a very great interest in the report by Lord Wilson of Dinton, not least because it did not denigrate the integrity of...

I am afraid that I am one of those who has been distracted, and I will not be able to remain to speak in the debate. I took a very great interest in the report by Lord Wilson of Dinton, not least because it did not denigrate the integrity of...

My hon. Friend is making a very important speech. I would just draw the House’s attention to when I was new young Back Bencher in the early 1990s, and two or three of us, including my right hon. Friend the Member for Chingford and Woodford Green (Sir Iain Duncan Smith),...

My hon. Friend is making a very important speech. I would just draw the House’s attention to when I was new young Back Bencher in the early 1990s, and two or three of us, including my right hon. Friend the Member for Chingford and Woodford Green (Sir Iain Duncan Smith),...

Is there not another issue here, which is that the BBC is a successful programme maker and broadcaster, yet it is completely unable to compete with the likes of Amazon Prime and Netflix, because it is not allowed to run subscription services in the same way? Is there not a...

Is there not another issue here, which is that the BBC is a successful programme maker and broadcaster, yet it is completely unable to compete with the likes of Amazon Prime and Netflix, because it is not allowed to run subscription services in the same way? Is there not a...

May I add my thanks to my right hon. Friend for finally publishing a response to the Select Committee? He will recall that, as Chair of the Liaison Committee, I wrote to him last week—he responded very promptly, for which I am grateful. However, the Government’s response was published only...

May I add my thanks to my right hon. Friend for finally publishing a response to the Select Committee? He will recall that, as Chair of the Liaison Committee, I wrote to him last week—he responded very promptly, for which I am grateful. However, the Government’s response was published only...

Does my right hon. Friend agree that part of the problem in the culture of the BBC is that people often confuse the need to be accountable with a threat to the independence of their editorial judgment and that they therefore avoid that accountability? Does the board now accept that...

Does my right hon. Friend agree that part of the problem in the culture of the BBC is that people often confuse the need to be accountable with a threat to the independence of their editorial judgment and that they therefore avoid that accountability? Does the board now accept that...

Statement on the Public Administration and Constitutional Affairs Committee seventh report: "Will the NHS never learn?", a follow-up to the Parliamentary and Health Service Ombudsman report on the NHS in England "Learning from Mistakes".

Statement on the Public Administration and Constitutional Affairs Committee seventh report: "Will the NHS never learn?", a follow-up to the Parliamentary and Health Service Ombudsman report on the NHS in England "Learning from Mistakes".

I am most grateful to my Welsh hon. Friend for his question. It gives me an opportunity to highlight not only my agreement with the point that he makes, but that this is just about healthcare safety investigations in England. By pursuing this policy to set up HSIB, the Government...

I am most grateful to my Welsh hon. Friend for his question. It gives me an opportunity to highlight not only my agreement with the point that he makes, but that this is just about healthcare safety investigations in England. By pursuing this policy to set up HSIB, the Government...

I am grateful for the opportunity to present to the House the seventh report of PACAC this Session, “Will the NHS Never Learn?”, a follow-up to the Parliamentary and Health Service Ombudsman report on the NHS in England, “Learning from Mistakes”.

Over the past decade, written complaints regarding NHS services have...

I am grateful for the opportunity to present to the House the seventh report of PACAC this Session, “Will the NHS Never Learn?”, a follow-up to the Parliamentary and Health Service Ombudsman report on the NHS in England, “Learning from Mistakes”.

Over the past decade, written complaints regarding NHS services have...

I confess I am not sighted on the proposal to cap litigation costs, but people resort to litigation only because they feel that their complaints are not being heard and that the problems they have identified in the service are not being addressed. People resort to litigation because they do...

I confess I am not sighted on the proposal to cap litigation costs, but people resort to litigation only because they feel that their complaints are not being heard and that the problems they have identified in the service are not being addressed. People resort to litigation because they do...

I certainly agree that the vast majority of our constituents who experience the care of hospitals or GP practices are extremely grateful for the quality of care that they receive. However, we cannot underestimate how corrosive the blame culture has been throughout our health system. Crises such as those at...

I certainly agree that the vast majority of our constituents who experience the care of hospitals or GP practices are extremely grateful for the quality of care that they receive. However, we cannot underestimate how corrosive the blame culture has been throughout our health system. Crises such as those at...

I am most grateful to the hon. Gentleman for his question and for his support. I am also extremely grateful to my Committee for its work on this report.

I hesitate to lose the progress that we have made. We have approved the appointment of the chief investigator of HSIB, who...

I am most grateful to the hon. Gentleman for his question and for his support. I am also extremely grateful to my Committee for its work on this report.

I hesitate to lose the progress that we have made. We have approved the appointment of the chief investigator of HSIB, who...

I am most grateful to the Minister for his question and for the fact that he has personally appeared at the Dispatch Box today with his opposite number from Her Majesty’s Official Opposition. I know that his presence here underlines the commitment of the Secretary of State to this programme...

I am most grateful to the Minister for his question and for the fact that he has personally appeared at the Dispatch Box today with his opposite number from Her Majesty’s Official Opposition. I know that his presence here underlines the commitment of the Secretary of State to this programme...

I remind my right hon. Friend that the Public Administration Committee is conducting an inquiry into complaint-handling across the public service and that Essex recently had an instance of failure at our local hospital, where complaints were not properly handled. How does my right hon. Friend intend to deliver on...

I remind my right hon. Friend that the Public Administration Committee is conducting an inquiry into complaint-handling across the public service and that Essex recently had an instance of failure at our local hospital, where complaints were not properly handled. How does my right hon. Friend intend to deliver on...

May I commend my right hon. Friend’s emphasis on leadership? In Colchester, we have seen periods of good and bad leadership, and good leadership is self-evidently the right answer to hospital management. Can I therefore ask him to lay more emphasis on what constitutes good leadership and trust between good...

May I commend my right hon. Friend’s emphasis on leadership? In Colchester, we have seen periods of good and bad leadership, and good leadership is self-evidently the right answer to hospital management. Can I therefore ask him to lay more emphasis on what constitutes good leadership and trust between good...

Will the right hon. Gentleman give way?

Will the right hon. Gentleman give way?

Will the right hon. Gentleman give way?

Will the right hon. Gentleman give way?

rose—

rose—

I accept my right hon. Friend’s challenge about openness and transparency in the way the health service reacts outwardly, but that is a means to an end. There is also a lack of honesty and openness between people working in the health service, and the mistrust between levels of management...

I accept my right hon. Friend’s challenge about openness and transparency in the way the health service reacts outwardly, but that is a means to an end. There is also a lack of honesty and openness between people working in the health service, and the mistrust between levels of management...

I am encouraged by the speech from my hon. Friend the Member for South West Bedfordshire (Andrew Selous) because it shows that accountability is not just about supervising organisations, regulators, targets, safeguards, mechanical things and statistics. Accountability is about creatively getting the intelligence into the system about what is happening...

I am encouraged by the speech from my hon. Friend the Member for South West Bedfordshire (Andrew Selous) because it shows that accountability is not just about supervising organisations, regulators, targets, safeguards, mechanical things and statistics. Accountability is about creatively getting the intelligence into the system about what is happening...

In view of the Secretary of State's assurances, perhaps my amendment could be dealt with administratively in the House rather than by legislation. I beg to ask leave to withdraw the amendment.

In view of the Secretary of State's assurances, perhaps my amendment could be dealt with administratively in the House rather than by legislation. I beg to ask leave to withdraw the amendment.