1-1 of 1 results for subject:Standards
Librarians' tools
- Search time
- 0.2 seconds
- Solr query time
- 0.007 seconds
- Search query
- subject:Standards
- We searched for
- subject_t:Standards OR subject_t:Benchmarking OR subject_t:"Performance indicators" OR subject_t:"Performance measurement" OR subject_t:"Performance standards" OR subject_t:"Performance targets" OR subject_ses:93107
Type
House
Session
Year
Department
Member
More
Primary member
More
Answering member
Legislative stage
Legislation
Subject
Publisher
To ask the right hon. Member for Carshalton and Wallington, representing the House of Commons Commission, what training the Commission plans to provide for the new guides for Members' tours to ensure that the level of current expertise and knowledge is maintained.
To ask the right hon. Member for Carshalton and Wallington, representing the House of Commons Commission, what training the Commission plans to provide for the new guides for Members' tours to ensure that the level of current expertise and knowledge is maintained.
Training for new guides will be provided through the Visitor Services Academy. The academy will be an internal accreditation programme developing the skills and expertise of guides delivering tours under the new operating model, which begins in October. The academy will deliver a structured programme of support and training using both internal and external expertise. Guides will undergo regular monitoring and assessment throughout their training to ensure that the quality of guided tours is maintained. The approach to training has been benchmarked against a number of external organisations and is consistent with that provided at comparable organisations.