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To ask the Minister for Women and Equalities, what steps the Government is taking to help ensure that guide dog owners are not refused access to (a) shops, (b) other businesses and (c) taxis.
To ask the Minister for Women and Equalities, what steps the Government is taking to help ensure that guide dog owners are not refused access to (a) shops, (b) other businesses and (c) taxis.
No one should be refused access to businesses or services because they use a guide or other assistance dog.
Under the Equality Act 2010 (the Act), businesses and public bodies that provide goods and services to the public must not unlawfully discriminate against disabled people, including those with assistance dogs. The Act places a duty on service providers to make reasonable adjustments to improve access to premises, buildings and services. This could include allowing the use of assistance dogs so that disabled customers have the same access to goods and services and are not placed at a substantial disadvantage compared to non-disabled customers. Taxi and private hire drivers have a specific duty under the Act to carry guide dogs and assistance dogs at no extra cost to the passenger.
The Equality and Human Rights Commission (EHRC) has published guidance for all businesses, including service providers, on this subject. The guidance explains that assistance dogs should be treated as auxiliary aids and not as pets. The guidance is available at: https://www.equalityhumanrights.com/sites/default/files/assistance-dogs-a-guide-for-all-businesses.pdf and makes clear that businesses and service providers should allow assistance dogs access to buildings where dogs would normally not be permitted whenever this is reasonable.
Anybody who thinks that they have been discriminated against in the services offered to them - including where access to an assistance dog has been refused - can take legal action to resolve the issue. Before doing so, they might first find it useful to contact the Equality Advisory and Support Service (EASS) which provides free bespoke advice and in-depth support to individuals with discrimination concerns via their website - http://www.equalityadvisoryservice.com/, or by telephone on 0808 800 0082 or by text phone on 0808 800 0084.
To ask the Minister for Women and Equalities, what steps the Government is taking to ensure that guide dog and assistance dog owners are not denied entry to (a) taxis, (b) shops and (c) businesses.
To ask the Minister for Women and Equalities, what steps the Government is taking to ensure that guide dog and assistance dog owners are not denied entry to (a) taxis, (b) shops and (c) businesses.
We are clear that no one should be refused access to businesses or services, including taxis, because they have an assistance dog.
Under the Equality Act 2010 (the Act), businesses that provide goods and services to the public must not unlawfully discriminate against people who meet the Act’s definition of disability. The Act places a duty on service providers to make reasonable adjustments to improve access to premises, buildings and services.
This duty could include allowing access to guide dogs or assistance dogs so that disabled customers have the same access to goods and services and are not placed at a substantial disadvantage compared to non-disabled customers.
The Equality and Human Rights Commission has published guidance for all businesses, including service providers, on their duty towards disabled people who own assistance/guide dogs. The guidance explains that assistance dogs should be treated as auxiliary aids and not as pets. The guidance is available at: https://www.equalityhumanrights.com/sites/default/files/assistance-dogs-a-guide-for-all-businesses.pdf and makes clear that businesses and service providers should allow assistance dogs access to buildings where dogs would normally not be permitted whenever this is reasonable.
Taxi and private hire drivers also have a duty under the Act to carry guide dogs and assistance dogs at no extra cost to the passenger. The Taxis and Private Hire Vehicles (Disabled Persons) Act 2022, amended the Act to provide any disabled person with specific rights and protections to access and receive assistance when travelling in a taxi or private hire vehicle.
These duties and protections are ultimately enforceable through the courts, but as a first step, anybody who thinks they have been discriminated against in the services offered to them - including a failure to make reasonable adjustments - can contact the Equality Advisory and Support Service (EASS) which provides free bespoke advice and in-depth support to individuals with discrimination concerns via their website - http://www.equalityadvisoryservice.com, or by telephone on 0808 800 0082 or by text phone on 0808 800 0084.
To ask the Minister for Women and Equalities, if the Government will take steps to help ensure that guide dogs are allowed in all (a) shops and (b) venues.
To ask the Minister for Women and Equalities, if the Government will take steps to help ensure that guide dogs are allowed in all (a) shops and (b) venues.
We are clear that no one should be refused access to businesses or services, including shops or venues, because they legitimately have an assistance dog.
Under the Equality Act 2010 (the Act), businesses that provide goods and services to the public must not unlawfully discriminate against people who meet the Act’s definition of disability. The Act places a duty on service providers to make reasonable adjustments to improve access to premises, buildings and services.
This duty could include allowing access to guide dogs or assistance dogs so that disabled customers have the same access to goods and services and are not placed at a substantial disadvantage compared to non-disabled customers. Failure to comply with this duty could amount to unlawful disability discrimination.
The Equality and Human Rights Commission has published guidance for all businesses, including service providers, on their duty towards disabled people who own assistance/guide dogs. The guidance explains that assistance dogs should be treated as auxiliary aids and not as pets. The guidance is available at: https://www.equalityhumanrights.com/sites/default/files/assistance-dogs-a-guide-for-all-businesses.pdf and makes clear that businesses and service providers should allow assistance dogs access to buildings where dogs would normally not be permitted whenever this is reasonable.
These duties and protections are ultimately enforceable through the courts, but as a first step, anybody who thinks they have been discriminated against in the services offered to them - including a failure to make reasonable adjustments - can contact the Equality Advisory and Support Service (EASS) which provides free bespoke advice and in-depth support to individuals with discrimination concerns via their website - http://www.equalityadvisoryservice.com, or by telephone on 0808 800 0082 or by text phone on 0808 800 0084.
To ask the Minister for Women and Equalities, what steps the Government is taking to ensure that guide dog owners are not refused access to shops, businesses and taxis.
To ask the Minister for Women and Equalities, what steps the Government is taking to ensure that guide dog owners are not refused access to shops, businesses and taxis.
We are clear that no one should be refused access to businesses or services because they have an assistance dog.
Under the Equality Act 2010 (the Act), businesses that provide goods and services to the public must not unlawfully discriminate against disabled people. The Act places a duty on service providers to make reasonable adjustments to improve access to premises, buildings and services. This could include allowing access to guide dogs or assistance dogs so that disabled customers have the same access to goods and services and are not placed at a substantial disadvantage compared to non-disabled customers. Taxi and private hire drivers have a duty under the Act to carry guide dogs and assistance dogs at no extra cost to the passenger.
In December 2017, the Equality and Human Rights Commission (EHRC) published guidance for all businesses, including service providers, on their duty towards disabled people who own assistance/guide dogs. The guidance explains that assistance dogs should be treated as auxiliary aids and not as pets. The guidance is available at: https://www.equalityhumanrights.com/sites/default/files/assistance-dogs-a-guide-for-all-businesses.pdf and makes clear that businesses and service providers should allow assistance dogs access to buildings where dogs would normally not be permitted whenever this is reasonable.
Anybody who thinks they have been discriminated against in the services offered to them can contact the Equality Advisory and Support Service (EASS) which provides free bespoke advice and in-depth support to individuals with discrimination concerns via their website - http://www.equalityadvisoryservice.com/, or by telephone on 0808 800 0082 or by text phone on 0808 800 0084.
Second reading. Agreed to on question. Programme motion on committal, proceedings in public bill committee, consideration and third reading, and other proceedings. Agreed to on question. Money resolution. Queen's recommendation signified. Agreed to on question. Ways and means resolution. Agreed to on question.
Second reading. Agreed to on question. Programme motion on committal, proceedings in public bill committee, consideration and third reading, and other proceedings. Agreed to on question. Money resolution. Queen's recommendation signified. Agreed to on question. Ways and means resolution. Agreed to on question.
It is my pleasure to deliver the closing speech on Second Reading of the Government’s Levelling Up and Regeneration Bill. I begin by thanking hon. and right hon. Members from all parts of the House for their thoughtful contributions to this afternoon’s debate. Before I address some of the points...
It is my pleasure to deliver the closing speech on Second Reading of the Government’s Levelling Up and Regeneration Bill. I begin by thanking hon. and right hon. Members from all parts of the House for their thoughtful contributions to this afternoon’s debate. Before I address some of the points...
The right hon. Gentleman will have seen that, as the Under-Secretary of State for Levelling Up, Housing and Communities, my hon. Friend the Member for Harborough (Neil O’Brien) just reminded me, we have a whole annexe with the measures on that and we will be held to account by Parliament....
The right hon. Gentleman will have seen that, as the Under-Secretary of State for Levelling Up, Housing and Communities, my hon. Friend the Member for Harborough (Neil O’Brien) just reminded me, we have a whole annexe with the measures on that and we will be held to account by Parliament....
My hon. Friend is challenging me to expose my parliamentary expertise, but this is really in the hands of the Committee, so I would ask him to kindly lobby members of the Committee to help me get the Bill through, and I can help him with his aim.
Let me mention...
My hon. Friend is challenging me to expose my parliamentary expertise, but this is really in the hands of the Committee, so I would ask him to kindly lobby members of the Committee to help me get the Bill through, and I can help him with his aim.
Let me mention...
I thank my right hon. Friend for that intervention. He knows—we have had a number of conversations on this very issue—that these are the things we are looking at. I look forward to bringing them forward as part of the Bill.
I want to touch on the issue of build out....
I thank my right hon. Friend for that intervention. He knows—we have had a number of conversations on this very issue—that these are the things we are looking at. I look forward to bringing them forward as part of the Bill.
I want to touch on the issue of build out....
The hon. Member knows that I cannot comment on individual plans. [ Interruption. ] The hon. Member for Wigan (Lisa Nandy) would be the first to apply for an urgent question asking me to explain why I prejudged a local plan. What I would say, in general terms, is that...
The hon. Member knows that I cannot comment on individual plans. [ Interruption. ] The hon. Member for Wigan (Lisa Nandy) would be the first to apply for an urgent question asking me to explain why I prejudged a local plan. What I would say, in general terms, is that...
In fact, I had a meeting just this morning to talk about that very issue. I will report back in due course, if that is okay.
In fact, I had a meeting just this morning to talk about that very issue. I will report back in due course, if that is okay.
I am keen to ensure that we get it right. Of course I will consider it, because I want to ensure that we consider all aspects. There could, however,
be unintended consequences in other parts of the country. We will want to ensure that we get it right, but I...
I am keen to ensure that we get it right. Of course I will consider it, because I want to ensure that we consider all aspects. There could, however,
be unintended consequences in other parts of the country. We will want to ensure that we get it right, but I...
I certainly make that commitment. My hon. Friend raised that point with me earlier this afternoon. There are some points there that I want to further explore, so I will ensure I meet him in the next week or so.
I certainly make that commitment. My hon. Friend raised that point with me earlier this afternoon. There are some points there that I want to further explore, so I will ensure I meet him in the next week or so.
I hope my hon. Friend saw the enthusiastic nodding on the Front Bench, which will give him the reassurance he seeks.
The Levelling-Up and Regeneration Bill represents a major milestone in our journey towards building a stronger, fairer and more united country. As my hon. Friend the Member for Aylesbury (Rob...
I hope my hon. Friend saw the enthusiastic nodding on the Front Bench, which will give him the reassurance he seeks.
The Levelling-Up and Regeneration Bill represents a major milestone in our journey towards building a stronger, fairer and more united country. As my hon. Friend the Member for Aylesbury (Rob...
Yes, there will be, and it will come at the second stage of Committee.
Yes, there will be, and it will come at the second stage of Committee.
No, I will not.
As I said, these new freedoms will help communities to repurpose and redesign old unused sites, and turn them into new vibrant communities. The Bill allows us to become a regeneration nation. It will support the housing and construction sector to play its part in growing our...
No, I will not.
As I said, these new freedoms will help communities to repurpose and redesign old unused sites, and turn them into new vibrant communities. The Bill allows us to become a regeneration nation. It will support the housing and construction sector to play its part in growing our...
High street rental auctions will apply to commercial property and make tenancies more accessible to businesses and community groups. We recognise the importance of diversifying high streets and have introduced permitted development rights to allow a wide range of commercial buildings to be changed to residential use without the need for a planning application. My hon. Friend is right: depending on the circumstances and the type of building, there could be opportunities to increase housing in areas such as hers where there are real challenges.
High street rental auctions will apply to commercial property and make tenancies more accessible to businesses and community groups. We recognise the importance of diversifying high streets and have introduced permitted development rights to allow a wide range of commercial buildings to be changed to residential use without the need for a planning application. My hon. Friend is right: depending on the circumstances and the type of building, there could be opportunities to increase housing in areas such as hers where there are real challenges.
I welcome the proposals to ensure that empty shops have to be rented, but will the Minister explain whom they will be rented to? Will this enable upper floors to be converted to much-needed affordable housing? When will we see progress on filling key visible empty units in town centres such as Barnstaple?
I concur. It is important that where there are limited parking opportunities, we do everything possible to ensure that the parking is right for the area. I am delighted that my areas are now introducing time limits. I have one problem with a supermarket in Guiseley, however, that has caused...
I concur. It is important that where there are limited parking opportunities, we do everything possible to ensure that the parking is right for the area. I am delighted that my areas are now introducing time limits. I have one problem with a supermarket in Guiseley, however, that has caused...
It is a pleasure to speak in the debate, and I congratulate my hon. Friend the Member for Nuneaton (Mr Jones) on securing it. I do not think that I have ever taken part in a debate in which snot and knickers have been mentioned, so I look forward to...
It is a pleasure to speak in the debate, and I congratulate my hon. Friend the Member for Nuneaton (Mr Jones) on securing it. I do not think that I have ever taken part in a debate in which snot and knickers have been mentioned, so I look forward to...
I agree absolutely with the hon. Gentleman. We can see the difference. The town centres are still struggling—these are difficult times—but the fact that there is a major supermarket on the high street encourages people to do their weekly shopping there and then have a look at the other shops....
I agree absolutely with the hon. Gentleman. We can see the difference. The town centres are still struggling—these are difficult times—but the fact that there is a major supermarket on the high street encourages people to do their weekly shopping there and then have a look at the other shops....