The Radio Teleswitching Service (RTS) will continue until the end of June this year.

My colleagues in the Department for Energy Security and Net Zero are in close contact with the regulator and suppliers to make the transition as smooth as possible.

Smart meters are an opportunity to upgrade people’s homes, and critically, for them to access smart tariffs that will give them greater control and reduce bills.

Households in Scotland with dynamically teleswitched meters can switch to a single-rate or an Economy 7 tariff offered by their existing supplier or by a rival supplier. At present, some suppliers may require the dynamically teleswitched meter to be replaced at a cost to the customer and they may suffer a loss of functionality. In its final report in June, the Competition and Markets Authority (CMA) included in its remedies an order on energy suppliers with more than 50,000 domestic customers to make all their single-rate electricity tariffs available to all existing and new domestic electricity customers with restricted meters, without requiring the meter to be replaced. Suppliers will also need to ensure these customers receive regular information on the options to switch supplier or tariff. The Citizens Advice will become a recognised provider of information and support for customers with restricted meters.

Households in Scotland with dynamically teleswitched meters can switch to a single-rate or an Economy 7 tariff offered by their existing supplier or by a rival supplier. At present, some suppliers may require the dynamically teleswitched meter to be replaced at a cost to the customer and they may suffer a loss of functionality. In its final report in June, the Competition and Markets Authority (CMA) included in its remedies an order on energy suppliers with more than 50,000 domestic customers to make all their single-rate electricity tariffs available to all existing and new domestic electricity customers with restricted meters, without requiring the meter to be replaced. Suppliers will also need to ensure these customers receive regular information on the options to switch supplier or tariff. The Citizens Advice will become a recognised provider of information and support for customers with restricted meters.

We do not hold information on how many households in Scotland and the Highland area of Scotland have their electricity supplies controlled by dynamically teleswitched meters. In Ofgem’s response to the Competition Markets Authority’s Notice of Remedies published in August 2015, it was estimated that there were 160,000 households across Great Britain with dynamically teleswitched meters in operation at the end of 2014.

The Competition Markets Authority’s Notice of Remedies is available online at:

https://assets.publishing.service.gov.uk/media/561e1fbaed915d39bc000013/Ofgem__revised_with_additional_material_.pdf.

The Government recognises that customers using dynamically teleswitched meters do not enjoy the same wide choice of energy suppliers as other domestic customers. In its final report in June, the Competition and Markets Authority (CMA) included in its remedies an order on energy suppliers with more than 50,000 domestic customers to make all their single-rate electricity tariffs available to all existing and new domestic electricity customers with restricted meters, without requiring the meter to be replaced. Suppliers will also need to ensure these customers receive regular information on the options to switch supplier or tariff. The Citizens Advice will become a recognised provider of information and support for customers with restricted meters. These provisions will be implemented through CMA orders on suppliers and amendments to their licence conditions.