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To ask the Chairman of Committees, further to his Written Answer on 14 July (HL958) concerning the Parliamentary Digital Service, which Parliamentary officials or employees are authorised to manage the MessageLabs service contracted by the Parliamentary Digital Service.
To ask the Chairman of Committees, further to his Written Answer on 14 July (HL958) concerning the Parliamentary Digital Service, which Parliamentary officials or employees are authorised to manage the MessageLabs service contracted by the Parliamentary Digital Service.
Authorised personnel from the Digital Service manage the MessageLabs service.
To ask the Chairman of Committees whether any members of the House have been asked to provide written consent for their Parliamentary emails to be monitored by MessageLabs antivirus software.
To ask the Chairman of Committees whether any members of the House have been asked to provide written consent for their Parliamentary emails to be monitored by MessageLabs antivirus software.
All users, including Members, agree to abide by Parliament’s Acceptable Use Policy every time they log on to the Parliamentary Network. This policy makes clear that the Parliamentary Digital Service provides systems to protect Parliamentary users (and the network) from malicious attack.
The Messagelabs service is an important part of the infrastructure protecting Members and the wider Parliamentary Network against malicious attack. It is a fully automated scanning service which scans for and blocks emails that are potential vectors for cyber-attack. It also scans for and quarantines emails that are suspected spam, again using fully automated systems. It does not involve any other form of monitoring of the content of parliamentary email.
To ask the Chairman of Committees how much it cost to procure the latest Microsoft Outlook system for use in Parliament; whether the system is working to specification; and what is being done about any problems encountered so far.
To ask the Chairman of Committees how much it cost to procure the latest Microsoft Outlook system for use in Parliament; whether the system is working to specification; and what is being done about any problems encountered so far.
The latest version of Outlook was included in Parliament’s rollout of Microsoft Office 365 during 2014 as part of the Improved Access to Services (IATS) project. IATS also delivered other new services but the costs of that project identifiable as directly related to Microsoft Outlook were £355,667 in 2013-14 and £158,802 in 2014-15 (including VAT).
In addition, Parliament provides each user with Microsoft Windows and its associated Office 365 software at a cost of £98.75 (not including VAT) per user per year.
The service has been deployed to over 7,000 users on the Parliamentary network and the overall system is working to specification. A number of users have reported some issues. In particular they have raised concerns about the design of the new Outlook interface and some have reported problems with passwords needing to be re-entered. Both of these issues have been raised with Microsoft.
If any Member is experiencing difficulties then Parliamentary ICT (PICT) is ready to offer assistance.
To ask the Chairman of Committees how many Members of the House of Lords have been unable to access features such as their emails and calendars since the switch to Office 365.
To ask the Chairman of Committees how many Members of the House of Lords have been unable to access features such as their emails and calendars since the switch to Office 365.
Between 14th July and 31st August, PICT logged cases from 237 Members which directly related to issues resulting from the migration of their mailboxes to Microsoft Office 365. The cases covered a wide variety of issues including reconfiguration of desktops, laptops and mobile devices; we do not know the number of Members who were unable to access their email or calendar.
PICT apologises for the problems that the implementation of Office 365 caused for some Members of the House of Lords.
House of Lords Offices Select Committee (HL). Second report (HL 20 1992/93). Lords debate on motion to approve. Agreed to on question. (Text printed in Official Report).
House of Lords Offices Select Committee (HL). Second report (HL 20 1992/93). Lords debate on motion to approve. Agreed to on question. (Text printed in Official Report).