To ask the Chancellor of the Exchequer, in January 2021 how many calls to HMRC's telephone advice lines for people completing a self assessment form were not answered by an HMRC call agent within (a) 20 minutes, (b) 15 minutes, (c) 10 minutes, (d) 5 minutes.

To ask the Chancellor of the Exchequer, in January 2021 how many calls to HMRC's telephone advice lines for people completing a self assessment form were not answered by an HMRC call agent within (a) 20 minutes, (b) 15 minutes, (c) 10 minutes, (d) 5 minutes.

To ask the Chancellor of the Exchequer, how much his Department has spent on advertising campaigns carried out by or on behalf of HM Revenue and Customs to encourage timely submission of self assessment forms by people in each of the last 10 years.

To ask the Chancellor of the Exchequer, how much his Department has spent on advertising campaigns carried out by or on behalf of HM Revenue and Customs to encourage timely submission of self assessment forms by people in each of the last 10 years.

To ask the Chancellor of the Exchequer, in which types of media and platforms, advertising campaigns carried out by or on behalf of HM Revenue and Customs encouraging timely submission of self assessment forms by people have been placed in each of the last five years; and how much has...

To ask the Chancellor of the Exchequer, in which types of media and platforms, advertising campaigns carried out by or on behalf of HM Revenue and Customs encouraging timely submission of self assessment forms by people have been placed in each of the last five years; and how much has...

To ask the Chancellor of the Exchequer, what assessment he has made of the value for money achieved from advertising spend on HM Revenue and Customs' campaigns to ensure timely submission of self assessment forms from individual taxpayers.

To ask the Chancellor of the Exchequer, what assessment he has made of the value for money achieved from advertising spend on HM Revenue and Customs' campaigns to ensure timely submission of self assessment forms from individual taxpayers.

To ask the Chancellor of the Exchequer, how many calls made to the HMRC self-assessment helpline were (a) answered and (b) not answered within ten minutes in each of the last 36 months.

To ask the Chancellor of the Exchequer, how many calls made to the HMRC self-assessment helpline were (a) answered and (b) not answered within ten minutes in each of the last 36 months.

To ask the Chancellor of the Exchequer, whether he has set targets for the length of time callers to HMRC's helpline for queries on self-assessment tax returns should wait before their call is answered.

To ask the Chancellor of the Exchequer, whether he has set targets for the length of time callers to HMRC's helpline for queries on self-assessment tax returns should wait before their call is answered.

To ask the Chancellor of the Exchequer, how many calls made to the HMRC self-assessment helpline were (i) answered and (ii) not answered within five minutes in each of the last 36 months.

To ask the Chancellor of the Exchequer, how many calls made to the HMRC self-assessment helpline were (i) answered and (ii) not answered within five minutes in each of the last 36 months.

To ask the Chancellor of the Exchequer, how many calls made to the HMRC self-assessment helpline were not answered at all, in each of the last 36 months.

To ask the Chancellor of the Exchequer, how many calls made to the HMRC self-assessment helpline were not answered at all, in each of the last 36 months.

To ask the Chancellor of the Exchequer, what recent discussions his Department has had with officials at HMRC on processing self-assessment repayment requests.

To ask the Chancellor of the Exchequer, what recent discussions his Department has had with officials at HMRC on processing self-assessment repayment requests.

To ask the Chancellor of the Exchequer, what steps he has taken to reduce the time taken by HMRC to process self-assessment repayment requests.

To ask the Chancellor of the Exchequer, what steps he has taken to reduce the time taken by HMRC to process self-assessment repayment requests.

To ask the Chancellor of the Exchequer, what recent estimate he has made of the average time taken by HMRC in processing self-assessment repayment requests.

To ask the Chancellor of the Exchequer, what recent estimate he has made of the average time taken by HMRC in processing self-assessment repayment requests.

To ask the Chancellor of the Exchequer, what assessment his Department has made of the potential merits of including the cost of a bike as an allowable expense on self-employed workers’ self-assessment, to ensure all workers can participate in the Cycle to Work scheme, regardless of their employment status.

To ask the Chancellor of the Exchequer, what assessment his Department has made of the potential merits of including the cost of a bike as an allowable expense on self-employed workers’ self-assessment, to ensure all workers can participate in the Cycle to Work scheme, regardless of their employment status.

Clause 112, discussed with schedules 23 to 26, clause 113, new clause 6 (Penalties: review of effect on tax revenues), and other amendments, agreed to. Schedules 23 to 26, and clauses 113 and 114 agreed to. Clause 116, discussed with a Government amendment and schedule 28, agreed to. Schedule 28 agreed to as amended. Clauses 122 to 124 agreed to. Schedule 33 agreed to. Clauses 125 to 127, 131 and 132 agreed to. New clause 1 (Review of capital allowances and business reliefs) debated and withdrawn. Bill, as amended, to be reported (Bill 295). Written evidence reported to the House.

Clause 112, discussed with schedules 23 to 26, clause 113, new clause 6 (Penalties: review of effect on tax revenues), and other amendments, agreed to. Schedules 23 to 26, and clauses 113 and 114 agreed to. Clause 116, discussed with a Government amendment and schedule 28, agreed to. Schedule 28...

To ask the Chancellor of the Exchequer, how many self-assessment forms in respect of the tax year 2019-2020 have been submitted late as at 19 March 2021; and how that compares with the volume of late returns (a) in total, and (b) 19 March in each of the last ten...

To ask the Chancellor of the Exchequer, how many self-assessment forms in respect of the tax year 2019-2020 have been submitted late as at 19 March 2021; and how that compares with the volume of late returns (a) in total, and (b) 19 March in each of the last ten...

To ask the Chancellor of the Exchequer, how many calls to HMRC's telephone advice lines for people completing a self assessment form were abandoned by the caller before reaching an HMRC call handling agent on (a) 29 January 2019, (b) 30 January 2019, (c) 31 January 2019, (d) 29 January...

To ask the Chancellor of the Exchequer, how many calls to HMRC's telephone advice lines for people completing a self assessment form were abandoned by the caller before reaching an HMRC call handling agent on (a) 29 January 2019, (b) 30 January 2019, (c) 31 January 2019, (d) 29 January...

To ask the Chancellor of the Exchequer, how many calls to HMRC's telephone advice lines for people completing a self assessment form were not answered by an HMRC call agent within five minutes on (a) 29 January 2019, (b) 30 January 2019, (c) 31 January 2019, (d) 29 January 2020,...

To ask the Chancellor of the Exchequer, how many calls to HMRC's telephone advice lines for people completing a self assessment form were not answered by an HMRC call agent within five minutes on (a) 29 January 2019, (b) 30 January 2019, (c) 31 January 2019, (d) 29 January 2020,...

To ask the Chancellor of the Exchequer, how many calls to HMRC's telephone advice lines for people completing a self assessment form were not answered by an HMRC call agent within 10 minutes on (a) 29 January 2019, (b) 30 January 2019, (c) 31 January 2019, (d) 29 January 2020,...

To ask the Chancellor of the Exchequer, how many calls to HMRC's telephone advice lines for people completing a self assessment form were not answered by an HMRC call agent within 10 minutes on (a) 29 January 2019, (b) 30 January 2019, (c) 31 January 2019, (d) 29 January 2020,...

To ask the Chancellor of the Exchequer, how many calls to HMRC's telephone advice lines for people completing a self assessment form were not answered by an HMRC call agent within 20 minutes on (a) 29 January 2019, (b) 30 January 2019, (c) 31 January 2019, (d) 29 January 2020,...

To ask the Chancellor of the Exchequer, how many calls to HMRC's telephone advice lines for people completing a self assessment form were not answered by an HMRC call agent within 20 minutes on (a) 29 January 2019, (b) 30 January 2019, (c) 31 January 2019, (d) 29 January 2020,...

To ask the Chancellor of the Exchequer, pursuant to the Answer of 15 March 2021 to Question 166463 on Taxation: Self-assessment, how many and what proportion of people already in receipt of a Self-Employed Income Support Scheme grant received prior notice that failure to submit a tax return for the...

To ask the Chancellor of the Exchequer, pursuant to the Answer of 15 March 2021 to Question 166463 on Taxation: Self-assessment, how many and what proportion of people already in receipt of a Self-Employed Income Support Scheme grant received prior notice that failure to submit a tax return for the...

To ask the Chancellor of the Exchequer, with reference to the Self-Employment Income Support Scheme, what assessment his Department has made of the potential merits of an advance payment system for people who are (a) facing financial hardship and (b) struggling financially following payment of self-assessment tax returns prior to...

To ask the Chancellor of the Exchequer, with reference to the Self-Employment Income Support Scheme, what assessment his Department has made of the potential merits of an advance payment system for people who are (a) facing financial hardship and (b) struggling financially following payment of self-assessment tax returns prior to...