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To ask the Secretary for State of Business, Energy and Industrial Strategy, what the cost to the public purse was of all departmental and non-departmental public body spending on (a) consumer protection, (b) product safety and (c) consumer enforcement from 2010 to 2019.
To ask the Secretary for State of Business, Energy and Industrial Strategy, what the cost to the public purse was of all departmental and non-departmental public body spending on (a) consumer protection, (b) product safety and (c) consumer enforcement from 2010 to 2019.
This Government is committed to ensuring consumers know and can exercise their rights and that there is an effective system to enforce them when things go wrong. Protecting public safety is a priority for this government and stringent legislation is in place which requires manufacturers to place only safe products on the market. The Office for Product Safety and Standards was set up in January 2018 to provide leadership on product safety issues.
Year £M) | Consumer [i]Advice | Consumer Advocacy[ii] | Enforcement[iii] | Product Safety |
2010-11 | 1.4 | 4.9 | 7.8 | N/A |
2011-12 | 8.5 | 3.9 | 8.7 | |
2012-13 | 15.8 | 2.7 | 4.7 | |
2013-14 | 10.8 | 3.7 | 14.8 | |
2014-15 | 10.4 | 4.2 | 14.9 | |
2015-16 | 11.0 | 4.2 | 14.7 | |
2016-17 | 10.6 | 3.7 | 14.4 | 0.67 |
2017-18 | 9.7 | 3.6 | 14.3 | 1.15 |
2018-19 | 9.5 | 3.6 | 14.2 | 8.46 |
It has not been possible within the timeframe to identify robust information on BEIS expenditure on product safety prior to 2016-17.
[i] Telephone and online advice for consumers on general consumer issues. Increase in 2012-13 includes £5m in transition costs moving the service from Consumer Direct to the Citizens Advice consumer service.
[ii] Provision of general consumer advocacy only
[iii] 2010-11 and 2011-12 represents BEIS funding for specific enforcement projects such as Scambusters, Illegal Money Lending, Ports and Borders prior to the establishment of National Trading Standards and Trading Standards Scotland in April 2012 to deliver national and cross-border enforcement.
To ask the Secretary of State for Business, Energy and Industrial Strategy, what the cost to the public purse has been of all departmental and non-departmental public body spending on (a) consumer protection, (b) product safety and (c) consumer enforcement to prepare for the UK leaving the EU.
To ask the Secretary of State for Business, Energy and Industrial Strategy, what the cost to the public purse has been of all departmental and non-departmental public body spending on (a) consumer protection, (b) product safety and (c) consumer enforcement to prepare for the UK leaving the EU.
BEIS has allocated a total of £4.7m to Citizens Advice (including proportionate provision for Citizens Advice Scotland) to review and update advice provided across the advice spectrum, including consumer, to assist with EU exit. We have also allocated £0.4m to the Chartered Trading Standards Institute to update advice for businesses on consumer rights and training for Trading Standards Officers.
On product safety, BEIS has spent a total of £3.1m in 2017/18 and 2018/19 to enable the Office for Product Safety and Standards (OPSS) to prepare for EU exit.
Last week, on Thursday 18 July, I gave a speech at the Social Market Foundation which considered three current challenges in relation to competition. The speech is available on the department’s website at https://www.gov.uk/government/speeches/competition-rules-must-continue-to-evolve-with-emergence-of-digital-platforms.
First, reducing consumer harm caused by the “loyalty penalty” in sectors such as cash savings,...
Last week, on Thursday 18 July, I gave a speech at the Social Market Foundation which considered three current challenges in relation to competition. The speech is available on the department’s website at https://www.gov.uk/government/speeches/competition-rules-must-continue-to-evolve-with-emergence-of-digital-platforms.
First, reducing consumer harm caused by the “loyalty penalty” in sectors such as cash savings,...
My Rt hon friend the Secretary of State for Business, Energy and Industrial Strategy (Greg Clark) has today made the following statement:
Last week, on Thursday 18 July, I gave a speech at the Social Market Foundation which considered three current challenges in relation to competition. The speech is available on...
My Rt hon friend the Secretary of State for Business, Energy and Industrial Strategy (Greg Clark) has today made the following statement:
Last week, on Thursday 18 July, I gave a speech at the Social Market Foundation which considered three current challenges in relation to competition. The speech is available on...
I. Good Work Plan: establishing a new single enforcement body for employment rights. Consultation. 45p. II. United Kingdom Labour Market Enforcement Strategy 2019/20. Incl. annexes. 163p.
I. Good Work Plan: establishing a new single enforcement body for employment rights. Consultation. 45p. II. United Kingdom Labour Market Enforcement Strategy 2019/20. Incl. annexes. 163p.
My hon Friend the Parliamentary Under Secretary of State for Small Business, Consumers and Corporate Responsibility (Kelly Tolhurst) has today made the following statement:
Today, I am publishing the Statutory Report on the Objectives of Consumer Contracts (Information, Cancellations and Additional Charges) Regulations 2013. This report sets out the conclusions of...
My hon Friend the Parliamentary Under Secretary of State for Small Business, Consumers and Corporate Responsibility (Kelly Tolhurst) has today made the following statement:
Today, I am publishing the Statutory Report on the Objectives of Consumer Contracts (Information, Cancellations and Additional Charges) Regulations 2013. This report sets out the conclusions of...
Today, I am publishing the Statutory Report on the Objectives of Consumer Contracts (Information, Cancellations and Additional Charges) Regulations 2013. This report sets out the conclusions of the review of these Regulations.
A key foundation of our modern Industrial Strategy is delivering a strong, transparent and attractive business environment in...
Today, I am publishing the Statutory Report on the Objectives of Consumer Contracts (Information, Cancellations and Additional Charges) Regulations 2013. This report sets out the conclusions of the review of these Regulations.
A key foundation of our modern Industrial Strategy is delivering a strong, transparent and attractive business environment in...
Report on implementation. Statutory report on the Objectives of the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. 27p.
Report on implementation. Statutory report on the Objectives of the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. 27p.
My Lords, with the leave of the House, I shall now repeat a Statement made today in the other place by my honourable friend the Economic Secretary to the Treasury. The Statement is as follows:
“With permission, I should like to make a Statement to the House on supporting people in...
My Lords, with the leave of the House, I shall now repeat a Statement made today in the other place by my honourable friend the Economic Secretary to the Treasury. The Statement is as follows:
“With permission, I should like to make a Statement to the House on supporting people in...
My Lords, I declare my previous interest as a former chair of StepChange, the debt charity. I thank the Minister for repeating this Statement, and I am very happy to hear what he had to say. I have campaigned for both these changes in policy for a number of years,...
My Lords, I declare my previous interest as a former chair of StepChange, the debt charity. I thank the Minister for repeating this Statement, and I am very happy to hear what he had to say. I have campaigned for both these changes in policy for a number of years,...
My Lords, I thank the Minister for repeating the Statement. We on these Benches very much welcome the introduction of the breathing space and the statutory debt repayment schemes, although we do have a few questions about execution.
To debtors, this reform may seem to have been quite a long time...
My Lords, I thank the Minister for repeating the Statement. We on these Benches very much welcome the introduction of the breathing space and the statutory debt repayment schemes, although we do have a few questions about execution.
To debtors, this reform may seem to have been quite a long time...
I thank both noble Lords for their generous welcome to the announcement, in particular the noble Lord, Lord Stevenson. I remember the forceful case he made during the passage of the Financial Guidance and Claims Bill, drawing on his experience in StepChange, which drew on research showing that schemes such...
I thank both noble Lords for their generous welcome to the announcement, in particular the noble Lord, Lord Stevenson. I remember the forceful case he made during the passage of the Financial Guidance and Claims Bill, drawing on his experience in StepChange, which drew on research showing that schemes such...
My Lords, the scheme is welcome. My early experience as a lawyer helping to run a citizens advice bureau service in north-west London taught me that two particular categories of people are often overlooked on this issue. The first is those who cannot read or write, who can find themselves...
My Lords, the scheme is welcome. My early experience as a lawyer helping to run a citizens advice bureau service in north-west London taught me that two particular categories of people are often overlooked on this issue. The first is those who cannot read or write, who can find themselves...
The noble Lord makes a valid point. Those who are innumerate or illiterate will have difficulties in this area. The Money and Pensions Service will ensure that there are debt advice agencies available that can meet the needs that the noble Lord has just explained, also ensuring that those who...
The noble Lord makes a valid point. Those who are innumerate or illiterate will have difficulties in this area. The Money and Pensions Service will ensure that there are debt advice agencies available that can meet the needs that the noble Lord has just explained, also ensuring that those who...
My Lords, I welcome this Statement, and thank the Minister for repeating it. I also want to note the work that the Church of England and the Children’s Society have done promoting these matters. I am particularly pleased that public and utilities debt is to be included in this, but—taking...
My Lords, I welcome this Statement, and thank the Minister for repeating it. I also want to note the work that the Church of England and the Children’s Society have done promoting these matters. I am particularly pleased that public and utilities debt is to be included in this, but—taking...
On the latter point, the first regulations will be laid towards the end of this year. I will write to the right reverend Prelate about the timetable for the sustainable development plans. Can I pay tribute to the work that the Church has done in this area? There is the...
On the latter point, the first regulations will be laid towards the end of this year. I will write to the right reverend Prelate about the timetable for the sustainable development plans. Can I pay tribute to the work that the Church has done in this area? There is the...
My Lords, like other noble Lords I greatly welcome the announcement made today and, in particular, the provisions and support offered to people with mental health difficulties and debt. However, when someone is in a crisis involving their mental health, they are probably at their least able or well-equipped to...
My Lords, like other noble Lords I greatly welcome the announcement made today and, in particular, the provisions and support offered to people with mental health difficulties and debt. However, when someone is in a crisis involving their mental health, they are probably at their least able or well-equipped to...
The noble Baroness makes a very good point. There is a crucial role in this for an approved mental health practitioner, who could be a social worker or a GP with the relevant qualifications. The AMHP can say to the debt advice agency that this person has a debt problem...
The noble Baroness makes a very good point. There is a crucial role in this for an approved mental health practitioner, who could be a social worker or a GP with the relevant qualifications. The AMHP can say to the debt advice agency that this person has a debt problem...