1-20 of 110 results for subject:Misrepresentation
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To ask the Minister for the Cabinet Office, how many reports of misleading websites have been made to the webpage www.gov.uk/misleadingwebsites; how many different websites have been the subject of such reports; and what steps the Government has taken as a result of such reports.
To ask the Minister for the Cabinet Office, how many reports of misleading websites have been made to the webpage www.gov.uk/misleadingwebsites; how many different websites have been the subject of such reports; and what steps the Government has taken as a result of such reports.
GOV.UK provides a single ‘front page’ through which users can report misleading websites - however, users are linked through to Action Fraud and Google to make the reports themselves. GOV.UK is just one of many sources of referral to these sources.
For government action on misleading websites, I refer the honourable gentleman to my previous answer to PQ52413.
To ask the Minister for the Cabinet Office, what steps his Department is taking to prevent third-party websites from reselling Government services by deception.
To ask the Minister for the Cabinet Office, what steps his Department is taking to prevent third-party websites from reselling Government services by deception.
Copycat websites undermine trust in online services, and this government is committed to stopping them. We are taking action on three fronts.
First, we are taking action to shut down such sites and prevent them from appearing in search engines. We are working with search engine providers to ensure they implement their terms and conditions on copycat website advertising - this has helped to increase the click-through to official Government websites by 30%. Security teams in departments across government are also actively monitoring the internet for bogus sites, and taking action accordingly.
Secondly we are improving the consistency and quality of Government websites, so that consumers can recognise and trust official sources of information.
Finally we are working closely with other bodies such as the Advertising Standards Authority (ASA), the National Trading Standards Board (NTSB) and Which? to raise awareness of this issue and ensure action is taken where appropriate
To ask Mr Chancellor of the Exchequer, what discussions he has had with the Financial Conduct Authority on the reported £16 billion set aside by Lloyds Banking Group for the mis-selling of payment protection insurance.
To ask Mr Chancellor of the Exchequer, what discussions he has had with the Financial Conduct Authority on the reported £16 billion set aside by Lloyds Banking Group for the mis-selling of payment protection insurance.
Treasury Ministers and officials meet regularly with the Financial Conduct Authority to discuss relevant regulatory issues.
As was the case with previous Administrations, it is not the Treasury's practice to provide details of all such discussions.
To ask the Secretary of State for Justice, what recent steps her Department has taken to stop rogue solicitors and legal advisers from offering immigration advice.
To ask the Secretary of State for Justice, what recent steps her Department has taken to stop rogue solicitors and legal advisers from offering immigration advice.
Immigration advisers must be registered with the Office of the Immigration Services Commissioner (OISC) or a member of an approved professional body, for example, the Law Society. The OISC protects customers by setting robust standards for registration, ensuring advisers are fit and competent and act in the best interests of their clients. It is responsible for investigating complaints about registered advisers and investigating and prosecuting those who are providing immigration advice illegally.
To ask the Minister for the Cabinet Office, what steps the Government is taking to monitor copycat websites that offer government services.
To ask the Minister for the Cabinet Office, what steps the Government is taking to monitor copycat websites that offer government services.
Copycat websites undermine trust in online services, and this government is committed to stopping them. We’re taking action on three fronts.
First, we are taking action to shut down such sites and prevent them from appearing in search engines. We are working with search engine providers to ensure they implement their terms and conditions on copycat website advertising, increasing the click-through to Government websites by 30%. Security teams in departments across government are also actively monitoring the internet for bogus sites, and taking action accordingly.
Secondly we improve the consistency and quality of Government websites, so that consumers can recognise and trust official sources of information.
Finally, we are working closely with other bodies such as the Advertising Standards Authority (ASA), the National Trading Standards Board (NTSB) and Which? to raise awareness of this issue and ensure action is taken where appropriate.
To ask Mr Chancellor of the Exchequer, what recent discussions he has had with the Financial Conduct Authority on the alleged misselling of financial products by high street banks.
To ask Mr Chancellor of the Exchequer, what recent discussions he has had with the Financial Conduct Authority on the alleged misselling of financial products by high street banks.
The Chancellor has meetings with a wide variety of organisations in the public and private sectors as part of the process of policy development and delivery.
To ask the Secretary of State for Business, Innovation and Skills, with which organisations Ministers of his Department have met to discuss the review of enforcement of the Consumer Protection from Unfair Trading Regulations 2008 in respect of copycat packaging of branded electrical goods in the last three months.
To ask the Secretary of State for Business, Innovation and Skills, with which organisations Ministers of his Department have met to discuss the review of enforcement of the Consumer Protection from Unfair Trading Regulations 2008 in respect of copycat packaging of branded electrical goods in the last three months.
The Government concluded its review of the enforcement provisions of the Consumer Protection against Unfair Trading Regulations (2008) in respect of copycat packaging in October 2015, and the Minister of State for Skills discussed the review with the British Brands Group the following month. The Intellectual Property Office have subsequently been working with industry stakeholders to deliver awareness training to trading standards about copycat packaging and the Government have committed to continue to provide training in the recently published IP Enforcement Strategy 2020.
To ask the Secretary of State for Business, Innovation and Skills, whether his Department plans to respond formally to (a) the recommendations relating to corporate dishonesty and regulatory failure and (b) other recommendations in the report of the All Party Parliamentary Group on Scottish Power Cashback Mis-selling, published on 20...
To ask the Secretary of State for Business, Innovation and Skills, whether his Department plans to respond formally to (a) the recommendations relating to corporate dishonesty and regulatory failure and (b) other recommendations in the report of the All Party Parliamentary Group on Scottish Power Cashback Mis-selling, published on 20...
The Government notes the APPG’s report on Scottish Power and the PowerPlan Cashback Promise.
Two investigations have already been undertaken into the ‘cashback companies’ and Scottish Power. The first in 2002 was by the Office of Fair Trading, which made recommendations concerning the rules for customers to claim cashback and which the companies implemented. The second, in 2004, was by the Department of Trade and Industry under s447 of the Companies Act 1985. This investigation is confidential, and the findings are prevented by law from publication.
However it was concluded that there were no grounds for taking further action either against the companies, Scottish Power or the directors involved. This was reviewed again in 2014 when reports were received from the liquidators of the companies, but the position did not change. I can confirm that no new s447 investigation will be taking place.
The Government has no power to determine liability in this case and has no legal standing to intervene in what is a commercial claim by the liquidator of a limited company against Scottish Power. The liquidation of the companies involved in the scheme is still under way, and the creditors of those companies will receive reports from the liquidators if they are to be paid further dividends.
To ask the Secretary of State for Energy and Climate Change, what representations she has received on accusations of mis-selling by Home Energy and Lifestyle Management.
To ask the Secretary of State for Energy and Climate Change, what representations she has received on accusations of mis-selling by Home Energy and Lifestyle Management.
It is not appropriate for me to comment on specific allegations against individual firms. However, I can confirm that in November 2015, acting on information passed to DECC by the Green Deal Ombudsman, I imposed a financial penalty against Home Energy and Lifestyle Management for breaches of the Green Deal Code of Practice related to mis-selling of credit agreements, the obligation under the Code of Practice to act honestly and fairly towards consumers, and the obligation to encourage consumers to obtain alternative quotes. Companies participating in various DECC schemes are expected to adhere to high standards including, where appropriate, those laid out in the Green Deal Code of Practice and the requirements of the Microgeneration Certification Scheme. For firms that are authorised Green Deal Providers, consumers may complain to the Green Deal Ombudsman (where the firm is unable to resolve their complaint), and the Green Deal Oversight and Registration Body also monitor issues raised involving authorised participants. DECC Officials also work closely with other regulators with an interest in firms working under DECC schemes.
In the summer of 2015, I established the Every Home Matters review, which contains a strong focus on consumers, and I look forward to receiving the recommendations from this in the coming months.
Lords motion to consider. Agreed to on question.
Lords motion to consider. Agreed to on question.
My Lords, I shall also speak to the draft Register of Companies and Applications for Striking Off (Amendment) Regulations 2016. The aim of both sets of regulations is to provide new procedures to protect innocent parties where information on the public register about a company’s registered office address, or about...
My Lords, I shall also speak to the draft Register of Companies and Applications for Striking Off (Amendment) Regulations 2016. The aim of both sets of regulations is to provide new procedures to protect innocent parties where information on the public register about a company’s registered office address, or about...
My Lords, I am grateful to the noble Earl for his introduction. These are not contentious issues and I do not intend to hold up the debate for long, particularly as we are ready to go on to the next debate, my noble friend Lady Sherlock having arrived—she was worried...
My Lords, I am grateful to the noble Earl for his introduction. These are not contentious issues and I do not intend to hold up the debate for long, particularly as we are ready to go on to the next debate, my noble friend Lady Sherlock having arrived—she was worried...
My Lords, I thank the noble Lord, Lord Stevenson, for his contribution.
On the issue of companies referring applications to the courts, I can say that in the vast majority of cases the registrar will be able to make a decision quickly and easily. The regulations allow the registrar to rely...
My Lords, I thank the noble Lord, Lord Stevenson, for his contribution.
On the issue of companies referring applications to the courts, I can say that in the vast majority of cases the registrar will be able to make a decision quickly and easily. The regulations allow the registrar to rely...
Motion that this House has considered competition in the UK energy market. Agreed to on question.
Motion that this House has considered competition in the UK energy market. Agreed to on question.
I beg to move,
That this House has considered competition in the UK energy market.
It is a pleasure to serve under your chairmanship for the first time, Mr Percy. Energy prices and the challenges facing the energy market—perhaps the failure of the energy market—are issues that have vexed consecutive Governments for...
I beg to move,
That this House has considered competition in the UK energy market.
It is a pleasure to serve under your chairmanship for the first time, Mr Percy. Energy prices and the challenges facing the energy market—perhaps the failure of the energy market—are issues that have vexed consecutive Governments for...
My hon. Friend is making an important contribution and I congratulate him on securing the debate. I understand about the failings in the aggregator and price comparison sites sector, which we need to be aware of, but competition in
the energy market has made some progress. In 2010, 99% of...
My hon. Friend is making an important contribution and I congratulate him on securing the debate. I understand about the failings in the aggregator and price comparison sites sector, which we need to be aware of, but competition in
the energy market has made some progress. In 2010, 99% of...
There has been progress, but it has been among empowered consumers. The most vulnerable consumers—such as people on fixed incomes, pensioners and those who live in the poorest housing, are unemployed, have mental illness and people who are sometimes the least able to advocate for themselves—might not even have engaged...
There has been progress, but it has been among empowered consumers. The most vulnerable consumers—such as people on fixed incomes, pensioners and those who live in the poorest housing, are unemployed, have mental illness and people who are sometimes the least able to advocate for themselves—might not even have engaged...
I do not want to be an apologist for the big six, but there is something about the subject that I always find intriguing. We have heard mention of “market failure”—another term for a cartel, frankly—but why have the big six not been able to turn their cartel into profits?...
I do not want to be an apologist for the big six, but there is something about the subject that I always find intriguing. We have heard mention of “market failure”—another term for a cartel, frankly—but why have the big six not been able to turn their cartel into profits?...