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Treasury

To ask Mr Chancellor of the Exchequer, what projections he has made of revenue from stamp duty on (a) property and (b) share transactions in each of the next three financial years.

Asked by

Lord Flight (Conservative)

Answering body

Treasury

Type

Written questions

Status

Answered

Date

22 March 2005

Reference

432 c707W; 223514

House

House of Commons

Treasury

Supplementary on economic measures for protecting the environment and the principle of fiscal incentives and disincentives driving behaviour.

Asked by

Lord Flight (Conservative)

Answering body

Treasury

Oral questions - 1st Supplementary

Status

Answered

Date

10 March 2005

Reference

431 c1670

House

House of Commons

Dept of Health

To ask the Secretary of State for Health, how many people attended an accident and emergency department in England in each quarter since March 2000; what the average percentage of patients seen in under four hours from arrival at an accident and emergency department to admission, transfer or discharge has...

Asked by

Lord Flight (Conservative)

Answering body

Department of Health

Type

Written questions

Status

Answered

Date

3 March 2005

Reference

431 c1362W;431 c1356W; 215134;215136

House

House of Commons

Treasury

To ask Mr Chancellor of the Exchequer, what estimate he has made of the cost of the Savings Gateway in each of the first five years after its launch. - Inc figures.

Asked by

Lord Flight (Conservative)

Answering body

Treasury

Type

Written questions

Status

Answered

Date

1 March 2005

Reference

218254; 431 c1063-4W;431 c1059-60W

House

House of Commons

Treasury

To ask Mr Chancellor of the Exchequer, pursuant to the Answer of 4th February, 430 c1186W, on savings plans, what methodology was used to calculate (a) that the estimated curent cost of tax-exempt savings plans with an annual premium limit of £300 is around £70 million per year and (b)...

Asked by

Lord Flight (Conservative)

Answering body

Treasury

Type

Written questions

Status

Answered

Date

1 March 2005

Reference

218047; 431 c1064W;431 c1060W

House

House of Commons

Dept for Work and Pensions;Jobcentre Plus

To ask the Secretary of State for Work and Pensions, what the average time taken to process a claim for incapacity benefit was in each year since 1975; what the average time taken to process a claim for income support was in each year since 1975; what the average time...

Asked by

Lord Flight (Conservative)

Answering body

Jobcentre Plus

Type

Written questions

Status

Answered

Tabled on

3 February 2005

For answer on

23 February 2005

Answered on

23 February 2005

Mr. Flight: To ask the Secretary of State for Work and Pensions (1) what the average time taken to process a claim for incapacity benefit was in each year since 1975; [215246] (2) what the average time taken to process a claim for income support was in each year since 1975; [215250] (3) what the average time taken to process a claim for income-based jobseeker's allowance was in each year since 1975; [215251] (4) what the average time taken to process a claim for contribution-based jobseeker's allowance was in each year since 1975. [215252] Mr. Pond: The administration of Jobcentre Plus is a matter for the chief executive of the Jobcentre Plus, David Anderson. He will write to the hon. Member. Letter from David Anderson to Mr. Howard Flight, dated 23 February 2005: The Secretary of State has asked me to reply directly to your questions concerning the average time taken to process a claim for Incapacity Benefit, Income Support, Income-Based Jobseeker's Allowance and Contribution-Based Jobseeker's Allowance in each year since 1975. This is something which falls within the responsibilities delegated to me as Chief Executive of Jobcentre Plus. Jobcentre Plus sets internal performance measures for managing its workloads in addition to the published targets set by Ministers. These internal measures include clearance times for Incapacity Benefit, Income Support and Jobseeker's Allowance. Currently, these internal measures are being met. You will see from the following tables that the Average Actual Clearance Time for each of the benefits shown has increased, although our performance targets are still being met. The upward trend in clearance times reflects the greater emphasis on secure and accurate payment of benefit. Changes to the Claims and Payments regulations in 1997 put the onus of proof on customers to provide supporting evidence for a claim. Increasing effort has been applied to enforcing this regime and we believe that this has been reflected in reductions in fraud (fraud and error losses have reduced by 37 per cent. between 1998 and 2004). There has also been a significant period of change across the Department; the creation of Jobcentre Plus and The Pension Service involved considerable movement of staff between the two agencies and consequently required the training of new benefit processing officers. Incapacity Benefit Figures are only available from April 1998. The available information is in the table. Average processing times for incapacity benefit claims. _________________________________________________________________________________________________. Calendar year Average actual clearance time (days) April-December 1998 11.9 1999 15.9 2000 16.0 2001 15.7 2002 16.2 2003 15.7 2004 16.9 _________________________________________________________________________________________________. Source: Central Data Unit for figures up to and including July 2004; Management Information Systems Programme 04 (MISP04) from August 2004 to December 2004. Income Support Figures are only available from April 1994. The available information is in the table. Average processing times for income support claims _________________________________________________________________________________________________. Calendar year Average actual clearance time (days) April to December 1994 5.6 1995 6.1 1996 7.0 1997 7.6 1998 8.8 1999 9.2 2000 9.2 2001 9.9 2002 8.7 2003 10.3 2004 10.9 _________________________________________________________________________________________________. Source: Central Data Unit for figures up to and including July 2004; Management Information Systems Programme 04 (MISP04) from August 2004 to December 2004. Jobseeker's Allowance Figures are not available broken down by type of Jobseeker's Allowance. Figures are only available from 1997. The available information is in the table. Average processing times for jobseeker's allowance claims _________________________________________________________________________________________________. Calendar year Average actual clearance time (days) 1997 8.1 1998 8.7 1999 9.7 2000 9.1 2001 9.6 2002 10.2 2003 10.8 2004 12.0 _________________________________________________________________________________________________. Source: Central Data Unit for figures up to and including July 2004; Management Information Systems Programme 04 (MISP04) from August 2004 to December 2004. I hope this is helpful.

Date

23 February 2005

Reference

431 c670-1W;431 c666-7W; 215246;215250;215251;215252

House

House of Commons

Dept of Health

To ask the Secretary of State for Health, what the average cost of (a) a general practitioner consultation and (b) an attendance at an accident and emergency department was in the last period for which figures are available. - Including figures and ref to payment by Results, Core Tools, 2004.

Asked by

Lord Flight (Conservative)

Answering body

Department of Health

Type

Written questions

Status

Answered

Date

21 February 2005

Reference

431 c183W;431 c184W; 215135

House

House of Commons

Dept for Work and Pensions

To ask the Secretary of State for Work and Pensions, what the average time taken to process a claim for council tax benefit was in each year for which figures are available. - Inc table.

Asked by

Lord Flight (Conservative)

Answering body

Department for Work and Pensions

Type

Written questions

Status

Answered

Tabled on

3 February 2005

For answer on

21 February 2005

Answered on

21 February 2005

Mr. Flight: To ask the Secretary of State for Work and Pensions what the average time taken to process a claim for council tax benefit was in each year for which figures are available. [215247] Mr. Pond: Average processing times are only available for new claims for council tax benefit. Figures are not available prior to April 2000. The available information is in the following table. Average number of days to process new council tax benefit claims, Great Britain: April 2000 to September 2004 _________________________________________________________________________________________________. Period Days 2000-01 60 2001-02 58 2002-03 53 2003-04 47 2004-051 April to June 2004 46 July to September 2004 47 _________________________________________________________________________________________________. 1 2004-05 data is available for the first two quarters only. Notes: 1. The figures are rounded to the nearest whole day. 2. The figures are taken from April to March each year and are four quarter averages. Source: Housing Benefit Management Information System Quarterly Administration Returns April 2000 to September 2004.

Date

21 February 2005

Reference

431 c92W; 215247

House

House of Commons

Dept for Work and Pensions

To ask the Secretary of State for Work and Pensions, what the average time taken to process a claim for housing benefit was in each year since 1975. - Inc table.

Asked by

Lord Flight (Conservative)

Answering body

Department for Work and Pensions

Type

Written questions

Status

Answered

Tabled on

3 February 2005

For answer on

21 February 2005

Answered on

21 February 2005

Mr. Flight: To ask the Secretary of State for Work and Pensions what the average time taken to process a claim for housing benefit was in each year since 1975. [215243] Mr. Pond: The available information is in the following table. Average number of days to process new housing benefit claims, Great Britain: April 2000 to September 2004 _________________________________________________________________________________________________. Days 2000-01 49 2001-02 53 2002-03 48 2003-04 45 April to June 2004 45 July to September 2004 43 _________________________________________________________________________________________________. Notes: 1. The average time taken to process a housing benefit (HB) claim is available for new claims only and the data is not available prior to April 2000. 2. The figures are rounded to the nearest whole day. 3. The figures are taken from April to March each year and are four quarter averages. 4. 2004-05 data is available for the first two quarters only, i.e. April to September 2004. Source: Housing Benefit Management Information System Quarterly Administration Returns April 2000 to September 2004.

Date

21 February 2005

Reference

431 c103W; 215243

House

House of Commons

Dept for Work and Pensions

To ask the Secretary of State for Work and Pensions, how the processing of housing benefit by local authorities is measured in terms of (a) efficiency, (b) accuracy and (c) fraud.

Asked by

Lord Flight (Conservative)

Answering body

Department for Work and Pensions

Type

Written questions

Status

Answered

Date

21 February 2005

Reference

431 c103W; 215132

House

House of Commons

Dept for Work and Pensions

To ask the Secretary of State for Work and Pensions, what assessment he has made of the impact that implementation of the Verification Framework has had on the processing of housing benefit by local authorities; how his Department measures the impact that the Verification Framework has had on the performance...

Asked by

Lord Flight (Conservative)

Answering body

Department for Work and Pensions

Type

Written questions

Status

Answered

Date

21 February 2005

Reference

431 c417W;431 c418-9W; 215130;215131

House

House of Commons

Office of the Deputy Prime Minister

To ask the Deputy Prime Minister, what measures his Department uses to assess the (a) cost effectiveness and (b) efficiency of local authority call centres in terms of local service delivery; what the total Government investment into local authority call centres has been; and if he will make a statement;...

Asked by

Lord Flight (Conservative)

Answering body

Office of the Deputy Prime Minister

Type

Written questions

Status

Answered

Date

21 February 2005

Reference

431 c337W; 215258;215266;215268;215269

House

House of Commons

Office of the Deputy Prime Minister

To ask the Deputy Prime Minister, what the total cost of establishing and running local authority call centres has been in each year for which figures are available. - disproportionate cost.

Asked by

Lord Flight (Conservative)

Answering body

Office of the Deputy Prime Minister

Type

Written questions

Status

Answered

Date

21 February 2005

Reference

215257; 431 c336-7W;431 c337W

House

House of Commons

Office of the Deputy Prime Minister

To ask the Deputy Prime Minister, if he will make a statement on the funding arrangements for local authority call centres; and what estimate he has made of the impact of this funding on (a) local government budgets and (b) council tax.

Asked by

Lord Flight (Conservative)

Answering body

Office of the Deputy Prime Minister

Type

Written questions

Status

Answered

Date

21 February 2005

Reference

215267; 431 c337W;431 c337-8W

House

House of Commons

Dept for Work and Pensions

To ask the Secretary of State for Work and Pensions, how much housing benefit expenditure was overpaid by local authorities due to fraud and error in each year for which figures are available. - Inc ref to 'Fraud and Error in Housing Benefit, April 2002 to September 2003' on 12...

Asked by

Lord Flight (Conservative)

Answering body

Department for Work and Pensions

Type

Written questions

Status

Answered

Date

21 February 2005

Reference

431 c103W; 215133

House

House of Commons

Office of the Deputy Prime Minister

To ask the Deputy Prime Minister, what representations he has received on the establishment and implementation of local authority call centres.

Asked by

Lord Flight (Conservative)

Answering body

Office of the Deputy Prime Minister

Type

Written questions

Status

Answered

Date

21 February 2005

Reference

215256; 431 c336W;431 c337W

House

House of Commons

Office of the Deputy Prime Minister

To ask the Deputy Prime Minister, how many directives his Department has issued to local authorities regarding local authority call centres in each year since 1997.

Asked by

Lord Flight (Conservative)

Answering body

Office of the Deputy Prime Minister

Type

Written questions

Status

Answered

Date

21 February 2005

Reference

215259; 431 c337W

House

House of Commons

Dept for Work and Pensions;Jobcentre Plus

To ask the Secretary of State for Work and Pensions, what measures are in place to assess the speed, efficiency and accuracy of the provision of benefits at Jobcentre Plus. - Inc text of letter from David Anderson of Jobcentre Plus.

Asked by

Lord Flight (Conservative)

Answering body

Jobcentre Plus

Type

Written questions

Status

Answered

Tabled on

3 February 2005

For answer on

21 February 2005

Answered on

21 February 2005

Mr. Flight: To ask the Secretary of State for Work and Pensions what measures are in place to assess the speed, efficiency and accuracy of the provision of benefits at Jobcentre Plus. [215245] Mr. Pond: The administration of Jobcentre Plus is a matter for the Chief Executive of the Jobcentre Plus, David Anderson. He will write to the hon. Member. Letter from David Anderson to Mr. Howard Flight, dated 17 February 2005: The Secretary of State has asked me to reply to your question concerning the measures that are in place to assess the speed, efficiency and accuracy of the provision of benefits at Jobcentre Plus. This is something that falls within the responsibilities delegated to me as Chief Executive of Jobcentre Plus. In answer to your specific question, the Secretary of State assesses the accuracy of benefits provision through the Jobcentre Plus target regime. Each year, annual targets are set for Jobcentre Plus and currently include the measures of Monetary Value of Fraud and Error, and Business Delivery. The latter includes elements on the accuracy of Income Support, Incapacity Benefit, and Jobseeker's Allowance. The targets are published in the Jobcentre Plus Business Plan each year, which is placed in the House of Commons Library. Turning to the subject of efficiency, Jobcentre Plus, within its unit cost target, has one element based on the total costs incurred for benefit processing divided by the number of claims actually processed. This measure forms a key part of the Jobcentre Plus aim to improve efficiency and is continually monitored by HM Treasury. Jobcentre Plus also has a range of internal management measures that detail levels of expectation for key business areas and includes average clearance times for Income Support, Incapacity Benefit, and Jobseeker's Allowance claims and changes of circumstance, and Social Fund applications. Performance against targets is reported on the Jobcentre Plus website. I hope this is helpful.

Date

21 February 2005

Reference

431 c104-5W; 215245

House

House of Commons

Dept for Work and Pensions

To ask the Secretary of State for Work and Pensions, what the average time taken to process a claim for pension credit was in each year for which figures are availble.

Asked by

Lord Flight (Conservative)

Answering body

Department for Work and Pensions

Type

Written questions

Status

Answered

Date

10 February 2005

Reference

430 c1757W; 215253

House

House of Commons

Dept for Work and Pensions;Disability and Carers Service

To ask the Secretary of State for Work and Pensions, what the average time taken to process a claim for attendance allowance was in each year since 1975; what the average time taken to process a claim for disability living allowance was in each year since 1975. - Inc text...

Asked by

Lord Flight (Conservative)

Answering body

Department for Work and Pensions

Type

Written questions

Status

Answered

Tabled on

3 February 2005

For answer on

10 February 2005

Answered on

10 February 2005

Mr. Flight: To ask the Secretary of State for Work and Pensions (1) what the average time taken to process a claim for attendance allowance was in each year since 1975; [215248] (2) what the average time taken to process a claim for disability living allowance was in each year since 1975. [215249] Maria Eagle: The administration of attendance allowance is a matter for the Chief Executive of the Disability and Carers Service, Mr. Terry Moran. He will write to the hon. Member with the information requested. Letter from Terry Moran to Mr. Howard Flight, dated 10 February 2005: In reply to two of your recent Parliamentary Questions about the Disability and Carers Service, the Minister for Disabled People, Maria Eagle, on behalf of the Secretary of State for Work and Pensions, promised a substantive reply from the Chief Executive. You asked the Secretary of State for Work and Pensions, what the average time taken to process a claim for disability living allowance and a claim for attendance allowance was in each year since 1975. _________________________________________________________________________________________________. Disability living allowance Attendance allowance Target Achievement Target Achievement Days 2004-05 39 36.6 24 18.7 2003-04 42 39.7 26 20.8 2002-03 43 42 27 24.2 Percentage 2001-02 95% in 73 days 91.3 95% in 63 days 94.93 2000-01 95% in 73 days 88.7 95% in 63 days 92.1 1999-2000 85% in 53 days 79.03 85% in 53 days 87.47 _________________________________________________________________________________________________. Notes: 1. Disability living allowance was created in 1982. 2. Actual average clearance times are used from 2001-02 to report target achievement so comparisons to earlier periods are not possible. 3. The earliest data available is 1990-2000. Source: DCS Finance and Performance Management Team

Date

10 February 2005

Reference

430 c1757-8W; 215248;215249

House

House of Commons

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House

Session

Month

Department

Member

Primary member

Answering member

Legislative stage

Legislation

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