---

Out-patients: Attendance

Answer

The available information is shown in the following table.

No estimates have been made centrally of the cost to the national health service of

missed out-patient appointments.

Out-patient appointments and missed appointments (DNA), Consultant led, All specialties. 2007-08 to 2011-12—provider based
	First attendances seen	First attendances DNA	First appointments	% first appointments DNA	Subsequent attendances seen	Subsequent appointments DNA	Subsequent appointments	% subsequent appointments DNA
Dartford and Gravesham NHS Trust
2007-08	43,608	3,401	47,009	7.2	76,682	6,975	83,657	8.3
2008-09	46,009	2,660	48,669	5.5	79,184	7,437	86,621	8.6
2009-10	46,821	3,407	50,228	6.8	77,561	6,781	64,342	8.0
2010-11	48,104	3,545	51,649	6.9	86,063	6,707	92,770	7.2
2011-12	55,259	4,055	59,314	6.8	92,355	6,627	98,982	6.7
East Kent Hospitals University NHS Foundation Trust
2007-08	155,917	14,840	170,757	8.7	321,609	32,104	353,713	9.1
2008-09	166,401	14,119	180,520	7.8	320,503	31,804	352,307	9.0
2009-10	181,842	16,038	197,880	8.1	318,135	34,559	352,694	9.8
2010-11	203,340	17,714	221,054	8.0	356,106	35,612	391,718	9.1
2011-12	164,350	14,083	178,433	7.9	300,708	26,433	357,141	8.1
Maidstone and Tunbridge Wells NHS Trust
2007-08	85,203	7,060	92,263	7.7	152,058	16,713	168,771	9.9
2008-09	99,062	8,022	107,084	7.5	167,908	18,574	186,482	10.0
2009-10	103,818	7,688	111,506	6.9	155,875	18,029	173,904	10.4
2010-11	99,837	7,729	107,566	7.2	181,030	18,539	199,569	9.3
2011-12	119,989	9,102	129,091	7.1	221,354	21,226	242,580	8.8
Medway NHS Foundation Trust
2007-08	74,490	7,227	81,717	8.8	146,791	19,299	166,090	11.6
2008-09	80,482	7,063	87,545	8.1	146,735	19,319	166,054	11.6
2009-10	88,015	8,011	96,026	8.3	148,428	18,987	167,415	11.3
2010-11	92,836	8,599	101,435	8.5	176,386	18,941	195,329	9.7
2011-12	92,836	7,790	100,626	7.7	186,906	18,302	205,208	8.9
England
2007-08	14,287,787	1,380,798	15,668,585	8.8	31,511,555	4,043,078	35,554,633	11.4
2008-09	15,592,337	1,513,370	17,105,707	8.8	33,243,858	4,301,529	37,545,387	11.5
2009-10	16,518,527	1,595,287	18,113,814	8.8	34,462,456	4,283,656	38,746,112	11.1
2010-11	16,953,024	1,607,283	18,560,307	8.7	35,442,802	4,163,416	39,606,218	10.5
2011-12	17,009,687	1,550,188	18,559,875	8.4	36,216,061	3,934,584	40,150,645	9.8

	Total attendances seen	Total attendances DNA	Total appointments	Total appointments DNA
Dartford and Gravesham NHS Trust
2007-08	120,290	10,376	130,666	7.9
2008-09	125,193	10,097	135,290	7.5
2009-10	124,382	10,188	134,570	7.6
2010-11	134,167	10,252	144,419	7.1
2011-12	147,614	10,682	158,296	6.7
East Kent Hospitals University NHS Foundation Trust
2007-08	477,526	46,944	524,470	9.0
2008-09	486,904	45,923	532,827	8.6
2009-10	499,977	50,597	550,574	9.2
2010-11	559,446	53,326	612,772	8.7
2011-12	465,058	40,516	505,574	8.0
Maidstone and Tunbridge Wells NHS Trust
2007-08	237,261	23,773	261,034	9.1
2008-09	266,970	26,596	293,566	9.1
2009-10	259,693	25,717	285,410	9.0
2010-11	280,867	26,268	307,135	8.6
2011-12	341,343	30,328	371,671	8.2
Medway NHS Foundation Trust
2007-08	221,281	26,526	247,807	10.7
2008-09	227,217	26,382	253,599	10.4
2009-10	236,443	26,998	263,441	10.2
2010-11	269,224	27,540	296,764	9.3
2011-12	279,742	26,092	305,834	8.5
England
2007-08	45,799,342	5,423,876	51,223,218	10.6
2008-09	48,836,195	5,814,899	54,651,094	10.6
2009-10	50,980,983	5,878,943	56,859,926	10.3
2010-11	52,395,826	5,770,699	58,166,525	9.9
2011-12	53,225,748	5,484,772	58,710,520	9.3

Secondary information

Type

Written question

Reference

121992; 551 cc168-171W

Session

2012-13

Subjects

Costs Attendance Hospitals Kent Out-patients Dartford

Contains statistics

Yes

Link

View this Written question on www.publications.parliament.uk