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Written question asked by Baroness Thomas of Winchester (Liberal Democrat) on Wednesday, 25 October 2023, in the House of Lords. It was due for an answer on Wednesday, 8 November 2023. It was answered by Baroness Vere of Norbiton (Conservative) on Thursday, 26 October 2023 on behalf of the Department for Transport.


Aviation: Reform

Question

To ask His Majesty's Government, further to the Reforming aviation consumer policy: protecting air passenger rights consultation, which ran from 31 January to 27 March 2022, what is their timetable for taking forward those reforms.

Answer

The Department published its response to the Aviation Consumer Policy Reform Consultation on 27 June 2023. This set out legislative and non-legislative measures Government will take forward for air passenger rights. This included removing the compensation cap for damaged wheelchairs on domestic UK flights, giving the CAA additional enforcement powers and improving complaint handling.

Legislative reforms will be taken forward when parliamentary time allows, and in the meantime, we intend to work with industry and stakeholders to continue to drive improvements for aviation consumers.


Secondary information

Type
Written question
Reference
HL10818
Session
2022-23
Subjects
Consumers Aviation Public consultation Passengers Reform
Link
View this Written question on www.parliament.uk