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Written question asked by Lord Kirkwood of Kirkhope (Liberal Democrat) on Monday, 4 June 2018, in the House of Lords. It was due for an answer on Monday, 18 June 2018. It was answered by Baroness Buscombe (Conservative) on Wednesday, 13 June 2018 on behalf of the Department for Work and Pensions.


Universal Credit: Domestic Abuse

Question

To ask Her Majesty's Government how many Jobcentre Plus offices in Universal Credit full service areas have dedicated facilities for use as private interview suites when interviewing applicants who report domestic abuse.

Answer

The vast majority of Jobcentres delivering Universal Credit full service have private interview facilities as standard. In the small number of offices where they are not available we are able to make arrangements for customers at nearby offices which do have rooms, or arrange for a home visit to be made where it is appropriate to do so.

We always endeavour to deal with vulnerable claimants sensitively, taking into account the particular circumstances and individual needs of the customers.


Secondary information

Type
Written question
Reference
HL8289
Session
2017-19
Subjects
Jobcentres Domestic abuse Interviews Universal credit
Contains statistics
Yes
Link
View this Written question on www.parliament.uk