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Written question asked by Jonathan Reynolds (Labour) on Tuesday, 24 May 2016, in the House of Commons. It was due for an answer on Monday, 6 June 2016 (named day). It was answered by Harriett Baldwin (Conservative) on Monday, 6 June 2016 on behalf of the Treasury.


Financial Ombudsman Service

Question

To ask Mr Chancellor of the Exchequer, what assessment he has made of the potential merits of extending the time limit that consumers can make a complaint to the Financial Ombudsman Service.

Answer

The Financial Services and Markets Act 2000 provides for the Financial Conduct Authority (FCA) to determine the time limits for referring a complaint to the Financial Ombudsman Service (FOS).

This is therefore a matter for the FCA, who are operationally independent from Government. The question has been passed on to the FCA. The FCA will reply directly to the honourable member by letter. A copy of the letter will be placed in the Library of the House.


Secondary information

Type
Written question
Reference
38308
Session
2016-17
Subjects
Financial Ombudsman Service
Link
View this Written question on www.parliament.uk