Written question asked by Lord Grayling (Conservative) on Wednesday, 1 April 2009, in the House of Commons. It was due for an answer on Monday, 20 April 2009. It was answered by Baroness Smith of Malvern (Labour) on Thursday, 4 June 2009 on behalf of the Home Office.

Borders: Personal Records

Question: To ask the Secretary of State for the Home Department what training UK Border Agency staff will receive as part of the introduction of e-borders.

Answer: e-Borders is being rolled out in a phased approach. In advance of each phase, a dedicated team will work closely with the business to identify staff affected and assess any required learning needs.A detailed Learning Needs Assessment, Strategy and Plan for Phase 1 has been delivered and accepted and the same approach for Phase 2 is in development and will be delivered in time for roll out has been designed to support delivery. Training will be delivered either directly from the e-Borders team, or via the "Train the Trainer" format, using existing agency trainers in the business.Training includes the skills and knowledge required to use the system and the necessary behavioural changes to support this. Data handling and security of personal data will be an integral part of the training.

Secondary information